GXS Reviews | Glassdoor

GXS Reviews

152 reviews

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2.8
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GXS President and CEO Bob Segert
Bob Segert
74 Ratings

Employee Reviews

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Pros
  • "great people and great managers" (in 8 reviews)

  • "Good core of hard-working base employees and some management" (in 2 reviews)

Cons
  • "You'll be expected to work long hours, especially since there are meetings at all hours since there are staff in India and the U" (in 3 reviews)

More Pros and Cons

  1. Helpful (1)

    "Account Executive"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Account Executive in Alpharetta, GA
    Current Employee - Senior Account Executive in Alpharetta, GA
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at GXS full-time (Less than a year)

    Pros

    Fantastic pay compared to competitors
    Very tenured staff ( both sales support and services)
    Work-life balance
    Little to no micro managing
    Great Sales management in the Southeast
    Works well with customers and delivers against service level agreements

    Cons

    Difficult on boarding process- need to be a self-starter
    Large quotas
    Difficult to learn all the roles in the larger organization -- again, you need a self-starter mentality

    Advice to Management

    Get the teams together more often ( both regions and by division). This will promote cohesiveness. Keep making customers happy and exceed their expectations like we do today.


  2. "Director of Finance"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Director Finance in Washington, DC
    Former Employee - Senior Director Finance in Washington, DC
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Resources were alyways availble to help

    Cons

    Long Hours and weekend work often necessary

  3. "Great Place to work! (Now Open Text)"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - QA Engineer in Austin, TX
    Former Employee - QA Engineer in Austin, TX
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at GXS full-time (More than 3 years)

    Pros

    Great People, No Micro Managing

    Cons

    Low Pay, Company decided to Outsource tech positions,


  4. "Systems Integrator"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Systems Integrator in Gaithersburg, MD
    Former Employee - Senior Systems Integrator in Gaithersburg, MD
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at GXS (More than 5 years)

    Pros

    Great people who mostly did the best they could with the resources they were provided, amazing perks when it was GE (but those went away), decent benefits, flexible hours

    Cons

    It was clear that the CEO was in it for himself and his investors - which is understood. But it left people feeling under engaged - despite best efforts to improve it.

    Advice to Management

    Actually listen to employees and their concerns. They are good people trying to make the company thrive. Don't just lead by buzzwords.


  5. "ok place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Finance in Silver Spring, MD
    Former Employee - Finance in Silver Spring, MD
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at GXS full-time (More than a year)

    Pros

    Good Work life balance, interesting work

    Cons

    After being acquired by OpenText, mass attrition,

    Advice to Management

    Focus on core competencies and not focus on cost cutting


  6. "No support from Management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Gaithersburg, MD
    Former Employee - Anonymous Employee in Gaithersburg, MD

    I worked at GXS full-time (Less than a year)

    Pros

    Left you to work be yourself

    Cons

    If your face didn't fit you where in trouble


  7. "Treading Water"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook

    Pros

    Global travel. Decent starbucks coffee machines

    Cons

    Bought by OpenText and they dont get B2B integration really

    Advice to Management

    Keep Managing

  8. "Satisfied, but be cautious"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Relaxed environment and dress code lead to good employee morale
    Flexible work hours that allowed for better commute
    Reasonable management expectations
    Reasonable salary
    Location was great if you live north of beltway

    Cons

    Company was going through transitional period which led to uncertainty and lots of turnover
    No training to improve employee skills
    No promotion opportunities

    Advice to Management

    Hire for attitude, train for skills


  9. "Good place to learn, stabilize for junior to mid-level"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Troy, MI
    Former Employee - Anonymous Employee in Troy, MI
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at GXS (More than 10 years)

    Pros

    Note : The review is based on the pre-acquisition by OpenText

    Based on the team and product, the work will some times be very interesting and challenging; and some times .... sucky :-(. There is no real career growth in the technical management side ... if you are a lead architect and you want to become exposed to management (say, software development manager) .... it is not possible. You are stuck as a senior or advisory software engineer.
    Depending on the team, you MAY be able to use some cool technologies ... but most of the products are based on the old technologies ... although, the front end is getting worked (to have more analytics and other cool things) ... the underlying core platform is based on old technologies ... which means ... lot of band-aids to make it to work with new implementations and new requirements.

    Cons

    Note : The review is based on the pre-acquisition by OpenText

    Provide the ability for people to grow. Allow them to experiment various technical things to improve the products. Foster unbiased collaboration.

    Advice to Management

    Note : The review is based on the pre-acquisition by OpenText

     Foster unbiased collaboration.


  10. Helpful (1)

    "Par for the course"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Technical Business Analyst in Gaithersburg, MD
    Current Employee - Senior Technical Business Analyst in Gaithersburg, MD

    I have been working at GXS full-time (More than 5 years)

    Pros

    Hands-off management - as long as you take care of your responsibilities, no one bothers you
    Interesting technology to work with (SaaS model)

    Cons

    Distributed teams all over the world, so sometimes hard to get things moving
    Support has been consolidated in Manila, Philippines which is a pain to work with
    Company has been in cost-cutting mode for as long as I can remember.