Global Knowledge Reviews | Glassdoor

Global Knowledge Reviews

Updated March 22, 2019
232 reviews

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2.9
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Todd Johnstone
19 Ratings

Employee Reviews

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Pros
Cons
  • "Lack of communication amongst different teams" (in 8 reviews)

  • "Pretty constant revolving door both in upper management and at the lower levels" (in 13 reviews)

More Pros and Cons

  1. "Painting accurate picture"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Global Knowledge full-time

    Pros

    The pros mentioned in most reviews are accurate: volume of PTO, benefits, interaction with co-workers, contests, events, addition incentives on top or variable compensation, opportunities for overtime and to earn additional PTO, opportunity for advancement - these all exist at Global Knowledge.

    Cons

    There isn't a company doing business today that is fully insulated from operating challenges. That said, misleading is a way to describe most of the cons mentioned in other reviews. Global Knowledge maintains great relationships with our largest partners: Microsoft, AWS, Cisco; and we will continue to deliver the quality that represents the standard we've set for our competition.

    Often times, 'change' has a negative connotation; however, leaders would agree this is a short-sighted belief. In technology (and related areas), the primary constant IS change. For some, this becomes a hardship. Misinterpretations of change can eventually lead to negative beliefs, and a drop in performance. Ultimately, people move on and, when they do, tend to place blame in order to provide a justification for why things did not work out. This may stem from internal struggles, character-related, or otherwise, or simply because these individuals hold a grass-is-greener mentality, so to speak. The same belief creates the perception that they will eventually go to work for a business where there is no work to be done, a mere fallacy. Employment has many obvious advantages. We all trade time and effort for those advantages. Stress is often part of the equation also, and is a given.

    The most successful individuals understand how their circumstances can work FOR them in any situation, they do not place blame, and they take 100% responsibility for the outcomes in their lives. GK empowers those individuals by providing an opportunity to, not only change the lives of our customers, but to improve our own quality of life as well!

    Advice to Management

    Thank you!


  2. "Good for being a Dev, bad for growing career"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Applications Developer in Cary, NC
    Current Employee - Senior Applications Developer in Cary, NC
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Global Knowledge full-time (More than a year)

    Pros

    Dev team is led by true professionals. They play to your strengths and let you be a dev, not an IT Generalist

    Cons

    Company is doing poorly, lay offs mean no roomnto grow.

  3. Helpful (6)

    "Terrible company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Former Employee in Cary, NC
    Former Employee - Former Employee in Cary, NC
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Global Knowledge full-time (More than 3 years)

    Pros

    There are not any pros.

    Cons

    Nothing but cons. Such a terrible place to work. No appreciation for workers and no work life balance.

    Advice to Management

    Give it up. It’s gone to pot.


  4. Helpful (2)

    "It was a good company but they have taken too many wrong turns with decisions"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Finance in Cary, NC
    Former Employee - Finance in Cary, NC
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Global Knowledge full-time (More than 8 years)

    Pros

    Was employee centric at one time, amount of vacation time and holidays were nice, there were employee outings—if you were in Sales or Marketing.

    Cons

    Salary, managers making sure their favorites got ahead rather than the more qualified employees, no bonuses in over 3 years, layoffs, OT not being allowed when needed-then being grilled about why the tasks could not be completed by the deadline, under-staffing departments

    Advice to Management

    Management needs to listen more to the “little people” who actually do the work. Stop laying off employees that are needed in departments for essential processes to be completed. Stop putting bandaids on the problems and actually work with employees throughout the company to solve the problems.


  5. Helpful (1)

    "Be careful"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Inside Sales Account Manager in Cary, NC
    Former Employee - Inside Sales Account Manager in Cary, NC
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Global Knowledge full-time (Less than a year)

    Pros

    Friendly coworkers, reasonable hours and work life balance

    Cons

    Completely dishonest about pay. I was told OTE would be $80K. Absolutely impossible with the pay structure we were provided. Also, vendors were constantly pulling support from the company resulting in sales that were impossible to complete. I would advise extreme caution in pursuing a career here.

    Advice to Management

    Focus on fixing the real problems with lack of profitability and vendor retention.


  6. Helpful (2)

    "Leaders have no idea what they are doing...."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales in Cary, NC
    Former Employee - Sales in Cary, NC
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Global Knowledge full-time (More than a year)

    Pros

    Nothing, that didn't turn into a con...

    Cons

    -CFO, COO, VPs, & Finance
    -Zero Communication
    -Lie to their employees about vendors and brands
    -"good ol' boys club"
    - this is NOT a female friendly place to grow your career.

    Advice to Management

    Start over. Worst management/direction, I've ever seen.


  7. "ok"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Training Coordinator
    Former Employee - Training Coordinator
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Global Knowledge full-time (More than 3 years)

    Pros

    NIce people, good atmosphere. Intriguing work.

    Cons

    None to describe of today.

    Advice to Management

    None

  8. Helpful (3)

    "Senior management changes needed"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Cary, NC
    Current Employee - Anonymous Employee in Cary, NC
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Global Knowledge full-time (Less than a year)

    Pros

    Good training for a first time sales job. Industry leader who COULD return to good times with the right leadership.

    Cons

    Most senior management is disconnected from industry and staff. A few are very involved and get it - we need more of them!

    Advice to Management

    Trust the leaders who know the industry. Stop bringing in outsiders who don't (CEO, COO!)


  9. "Good company to begin a sales career"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Training Advisor in Cary, NC
    Former Employee - Training Advisor in Cary, NC
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Global Knowledge (More than 3 years)

    Pros

    good training--good resources to transition to a career in sales

    Cons

    A bit of micro management that does not promote productivity


  10. Helpful (10)

    "Just plain bad leadership"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Global Knowledge full-time (More than 5 years)

    Pros

    Not a single pro about GK. Leaders really lie all the time and they don’t pay - not only on time but they might never pay you.

    Cons

    CEO-CFO-VPS-Board of Directors have no clues how to run the business.

    Advice to Management

    Close the doors your vendors, customers and employees & instructors have bills to pay when you don’t pay. When you don’t pay them for more than 120 days or more it becomes crazy to even think about doing any more business with GK.

    C levers and VP lie to people all day long and never give it a 2nd thought.

    Millions due vendors and instructors.