GuideOne Insurance Reviews | Glassdoor

GuideOne Insurance Reviews

Updated November 7, 2017
24 reviews

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2.6
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Jim Wallace
12 Ratings

24 Employee Reviews

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  1. Helpful (1)

    "Former employee"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at GuideOne Insurance full-time (More than 10 years)

    Pros

    Nice location, free parking and free lunch. The people are friendly.

    Cons

    The company has downsized numerous times in the 20+ years I worked there. They continue to have issues with expenses but haven't taken lean operations seriously. instead they keep selling off businesses. They are now left with only their commercial product so they need to do something soon.


  2. "Customer Service"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service in Des Moines, IA
    Former Employee - Customer Service in Des Moines, IA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at GuideOne Insurance full-time (More than 3 years)

    Pros

    Free lunch with on site cafeteria.

    Cons

    Management was terrible. Micro managed to the extreme. Lack of professionalism.

    Advice to Management

    You need to clean house.

  3. "corporate america"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Des Moines, IA
    Former Employee - Anonymous Employee in Des Moines, IA
    Recommends
    Negative Outlook
    Approves of CEO

    I worked at GuideOne Insurance full-time (More than 8 years)

    Pros

    Really good fellow employees to work with

    Cons

    work load very heavy, not enough staff

    Advice to Management

    listen to employees openly


  4. "Falling apart in every aspect - run"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at GuideOne Insurance full-time (More than 5 years)

    Pros

    Free lunch and company garden

    Cons

    out dated systems; management does not know what employees are doing - everything is a muck!


  5. "GuideOne Review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at GuideOne Insurance full-time (More than a year)

    Pros

    Parking is free, although that's expected outside of downtown. Expect a long walk if you get in after 8am. Lunch is free although you won't want to eat what they serve. Employee gardens are available.

    Cons

    Max 3% raise annually regardless of performance, bonuses are low or nonexistent, and base salary is not competitive with other companies in the area. Health insurance rates are poor, no home/auto discount for employees now that personal lines is sold, company and employees have created a culture that is afraid of change and technology. Vital systems go down on a weekly basis sometimes for hours at a time. Building is old and leaking with plumbing issues.

    Advice to Management

    Pay a competitive salary and cut out a lot of middle management. The organizational charts are a joke.


  6. Helpful (1)

    "Excellent company. People are awesome. Leadership is fair and reasonable."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Director in West Des Moines, IA
    Current Employee - Sales Director in West Des Moines, IA
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at GuideOne Insurance full-time (More than 5 years)

    Pros

    Work / life balance. Supportive of my work. Lots of resources available. My boss is great to work for. Great community of people. They care about their people.

    Cons

    Some departments are struggling with change. The staff is aged and turning over. Systems are somewhat outdated. Need to hear from senior managers more.

    Advice to Management

    Support and compensate your high performers.


  7. "Ancient systems."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Free lunch but that was about it.

    Cons

    Systems are old. Leadership does not support you.

  8. "IT Management really bad at executing anything but their own self interest"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior IT Manager in West Des Moines, IA
    Former Employee - Senior IT Manager in West Des Moines, IA
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at GuideOne Insurance full-time (More than 10 years)

    Pros

    Nice people, good product and upper management with good foresight

    Cons

    IT management completely spending time making themselves look good while never getting anything important done. Lots of buddy buddy deals where if you are friends then you move up get better work, If not you get the exiled to some meaningless position and parked forever.

    Advice to Management

    Find a plan that works and execute on it. Quit counting on the idiots you have to do anything right.


  9. "Looks good on paper"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    The best thing about working at GuideOne are great benefits.

    Cons

    One of the down sides of working at GuideOne is the old building seems to have some issues.

    Advice to Management

    Listen more, talk less. Be accountable for every thing you do. Don't make empty promises.


  10. "My very first Internship/corporate job in United States"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Programmer Intern in Ames, IA
    Former Employee - Programmer Intern in Ames, IA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at GuideOne Insurance (Less than a year)

    Pros

    Excellent work culture and challenging work environment. Manager and mentor were friendly and got an opportunity to work on multiple real time projects.

    Cons

    Full time internship(40 hours/week) could be a better option rather than part time even during regular school hours.


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