HMSA Reviews

Updated Jun 24, 2020

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2.5
42%
Recommend to a Friend
100%
Approve of CEO
HMSA CEO and President Mark Mugiishi
Mark Mugiishi
1 Rating
Pros
  • "Employee benefits are good with 401K, health insurance, onsite fitness and depending on the department, flexible work hours(in 13 reviews)

  • "There are great people who work here(in 9 reviews)

Cons
  • "Direction by upper management doesn’t always seem clear(in 12 reviews)

  • "Long hours with long periods of time standing up(in 8 reviews)

More Pros and Cons
  1. Helpful (1)

    "Loved this job (Military Spouse only reason I left)"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Data Analyst in Honolulu, HI
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at HMSA full-time for less than a year

    Pros

    Great team, Laid back atmosphere and challenging work.

    Cons

    Applying through HR was a very long process. I had applied prior (1 year ago) but my opportunity only came when applying through a recruiting agency.

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  2. "Pay is Great, Workload is Intense"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Compensation and Benefits
    • Senior Management
    Current Employee - Customer Relations Advisor in Kailua Kona, HI
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at HMSA full-time for less than a year

    Pros

    Pay rate is great for a full time 40 hour work week.

    Cons

    The amount of work expected from a customer relations advisor is a lot. I did not realize this going in the position. Interview did not make that clear.

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  3. "Come At Your Own Risks"

    3.0
    Current Employee - Senior Software Engineer in Honolulu, HI

    I have been working at HMSA full-time

    Pros

    nice interior, nice ppl, do not need to worry about upgrading your skill sets because technology does change much, and there's a gym

    Cons

    technology doesn't change much, reactive to issues

    Continue reading
  4. "okay"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Policy Analyst in Honolulu, HI
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at HMSA full-time for more than 5 years

    Pros

    There’s a lot of amazing groups/communities in Hmsa like the LQBTQ+ / pride group - cool videos come out -credit union dinner -Christmas celebrations in department

    Cons

    -lack of leadership in almost every unit and department I’ve been in -not a lot of help with career development

  5. "Bloated company"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Compliance & Ethics Coordinator in Honolulu, HI
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at HMSA full-time for more than a year

    Pros

    - Gym at the Center office (free if you participate in HR campaign at time of signup) - Salaries better than other Hawaii sectors - Food vendor G-Town on Tuesdays and Fridays

    Cons

    - Pretentious culture. In love with its own hype - Many longtime employees have stereotypical not-in-my-job-description work ethics - Nepotism in director level and above hiring - No parking. Don't even ask. They also do not partially subsidize bus passes. - Heavy handed brand voice policies - Extravagant software spending only to be replaced in quick succession

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  6. "You will drive yourself insane..."

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Honolulu, HI
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at HMSA full-time for more than a year

    Pros

    Some pros are the benefits received, Gym utilization on-site, surrounding area when it comes to lunchtime... To be positive, HMSA is a great "name" company to work for in regards to experience. Everyone knows HMSA if you live in Hawaii.

    Cons

    You will literally drive yourself insane here. The benefits don't compare to the amount of stress employees go through here. The pay is mediocre (which is understandable because it is a non-profit org). Employees are constantly being micro-managed, being asked more of them in regards to job duties, and ultimately being let down by their own supervisors, who most of the time lack the knowledge they need to support employees under them. In my case, I've needed to seek therapy due to the expectations and lack of appreciation HMSA has for their employees. A game room and a yearly luncheon in my opinion does not make working here bearable. Supervisors and higher are being glorified for mediocre work, and employees under them suffer the consequences. There's a lack of transparency in regards to management - worker conversation, and it's notable how depressed people are here.

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  7. Helpful (1)

    "Potential to change Health in Hawaii"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Director 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at HMSA full-time for more than 3 years

    Pros

    Great position to make long term change throughout healthcare in Hawaii. Strong CEO leadership with great vision.

    Cons

    Below market pay and antiquated administrative practices. Established culture is similar to gov't agencies

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  8. "Temporary position with lots of account data record comparison and correction."

    3.0
     

    I worked at HMSA

    Pros

    The possibility of being hired on full-time.

    Cons

    Tedious, dull computer work with not a lot of visible upside.

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  9. "Bad experience"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Not Sharing 
    Doesn't Recommend

    I worked at HMSA full-time for less than a year

    Pros

    Some newly hired leaders are great

    Cons

    Disorganized company , scarce documentation, inconsistent management, out of touch executives, low pay

  10. "Squeaky wheel gets the grease"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Configuration Architect 
    Doesn't Recommend
    Negative Outlook

    I have been working at HMSA full-time for more than a year

    Pros

    Can move between departments easily. They like hiring from within

    Cons

    Interdepartmental communications is abysmal. They don't reward people who get work done, they reward those who take credit for others' work and brown nose to management.

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