HMSA Reviews | Glassdoor

HMSA Reviews

Updated November 20, 2018
103 reviews

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2.5
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HMSA President and CEO Michael B. Stollar
Michael B. Stollar
3 Ratings

103 Employee Reviews

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Pros
  • "Benefits are good although they used to be better and there are many talented people to work with" (in 11 reviews)

  • "There are great people who work here" (in 9 reviews)

Cons
  • "Direction by upper management doesn’t always seem clear" (in 11 reviews)

  • "There is little to no leadership development, and the company is very resistant to change" (in 6 reviews)

More Pros and Cons

  1. "Accounting Assistant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at HMSA full-time

    Pros

    Great benefits with work and life balance

    Cons

    Long hours with long periods of time standing up


  2. "Experience Differs Among Departments and Managers"

    StarStarStarStarStar
    Current Employee - Anonymous Employee in Honolulu, HI
    Current Employee - Anonymous Employee in Honolulu, HI
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    HMSA is a great company to work for when you work for a great department and manager. My experience at HMSA was a lot of work flexibility, autonomy, and great work-life balance.
    Pros: Nice employee gym at the main building; good health benefits; trying to really focus on increasing employee engagement and moral; 401k match up to a certain percentage; casual dress code including appropriate active wear

    Cons

    Compensation/bonuses/raises/promotions but typical of a nonprofit; YPT accrual is minimal-especially for new employees; cramped work areas and no privacy; no free employee parking (wait list for garage is 10 years of service!); no winter holiday break or summer hours; no sick leave or personal days; communication is very siloed

    Advice to Management

    To really increase employee engagement and moral, provide more benefits and flexibility across departments.

  3. "Wonderful co-workers, Terrible Management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Business Analyst in Honolulu, HI
    Former Employee - Business Analyst in Honolulu, HI
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at HMSA full-time (More than a year)

    Pros

    Your co-workers. I looked forward to going to work because I enjoyed working with my team.

    Cons

    Management has turned a deaf ear to its employees

    Advice to Management

    Listen to the comments we are making!


  4. "Creating a system that is hurting Hawaii"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at HMSA full-time (More than 10 years)

    Pros

    If you want to go to work and goof off and not do anything, there's a position for you.

    Cons

    Poor pay. Poor recognition. The hardest workers are saddled with more work because most of the staff is inept. Rather than fire the poor performers they're allowed to stay and basically do nothing while the hard workers have to work long hours and beg for an annual raise that barely covers inflation.

    Management was hired from those same poor workers. Most of them have zero experience or knowledge. Management can't even figure out how to sort an Excel list. They blatantly have their favorites and make decisions based on who they like most. The worst part is they act like it's high school and they're the "in-crowd." It's all about what clique you're in and nothing more.

    The worst part of it all is just how hypocritical the entire company is. They talk about being there for the members but most people only care about themselves. Vendor managers and decision makers go with who took them to the nicest dinner and are motivated by their own interests even though there is a compliance policy. The company wasted literally 10s of millions of dollars on a vendor that did absolutely nothing for members except raise premiums.

    Advice to Management

    Practice what you preach. The pettiness on the exective floor is seen and heard and permeates your entire organization. If the example you set is of politicing, backstabbing, and rewarding failures; you're employees will notice.


  5. "Better Leadership"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    The benefits, pay, and co-workers.

    Cons

    Anthem needs to do a better job with picking leaders with integrity, respect, and knowledge of the business and of the current role hired to do. This would be a great place to work if there was better leadership.

    Advice to Management

    Trust in your staff and be appreciative of them. There is no difference between a manager and an associate except maybe pay and title... but at the end of each day... We are all human, have families, and bills to pay.


  6. Helpful (1)

    "Application Developer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Applications Developer in Honolulu, HI
    Current Employee - Applications Developer in Honolulu, HI
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at HMSA full-time (More than 3 years)

    Pros

    Great Work/Life balance. Managers were flexible and a pleasure to work with.

    Cons

    Behind on technology and slow to change.


  7. Helpful (2)

    "Management needs a revamp"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at HMSA full-time

    Pros

    Benefits are okay. Work hours are okay if you don't have to do overtime.

    Cons

    Management doesn't take accountability for their actions and will throw employees under the bus. A lot of old-timers set in their ways. Management can be petty and plays favoritism. Little to no training. Tremendous amount of work for any one individual. Cut throat and passive aggressive work environment. No sense of teamwork, you have your own back. Employee morale always seem low. Very limited parking. Salary is typically less or equal to their competitors yet HMSA's hiring requirements are higher....

    Advice to Management

    Take accountability for their actions and address the issues head on in an effective manner that's conducive for a healthy company culture.

  8. Helpful (2)

    "Growing Pains"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Honolulu, HI
    Former Employee - Anonymous Employee in Honolulu, HI
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at HMSA full-time (More than 5 years)

    Pros

    Several recent retirements have forced some management changes, much needed changes. The employees are hard working folks who are wonderful to work with.

    Cons

    More changes need to happen, and they need to accept "outsiders" who come in with solid knowledge of the business. They have to adapt to the changing healthcare environment.

    Advice to Management

    Hire more front line staff, less executives. Train your managers, stop the lead by fear and intimidation.


  9. Helpful (1)

    "IT"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at HMSA full-time

    Pros

    Many opportunities at hmsa ok

    Cons

    Stressed environment coming from corporate.
    Mgmt incompetent


  10. "overall"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Approves of CEO

    I worked at HMSA part-time

    Pros

    Manager was motivational, got to meet a lot of people

    Cons

    the setting is not comfortable for work

    Advice to Management

    better fix the place make it more comfortable to work


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