Does HMSA pay their employees well?

According to anonymously submitted Glassdoor reviews, HMSA employees rate their compensation and benefits as 2.7 out of 5. Find out more about salaries and benefits at HMSA. This rating has decreased by 4% over the last 12 months.

How satisfied are employees working at HMSA?

23% of HMSA employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated HMSA 3.0 out of 5 for work life balance, 2.6 for culture and values and 2.5 for career opportunities.

What are the top reviewed jobs at HMSA?

Business Analyst (19) , Customer Service Representative (13) , Manager (9) , Analyst (7) , Claims Examiner (6) , Project Manager (6) , Senior Business Analyst (5) , Senior Systems Analyst (4) , Systems Analyst (4) , Customer Relations Representative (3) , Program Manager (3) , Senior Project Manager (3) , Software Engineer (3) , Administrative Assistant (2) , Applications Developer (2)

What are the pros of working at HMSA according to real employee reviews?

"Great environment and people to connect with." ((in 32 reviews)); "Good benefits overall." ((in 30 reviews)); "Good culture." ((in 12 reviews)); "+ Good work/life balance" ((in 10 reviews)); "Coworkers are great and a lot of job openings." ((in 7 reviews))

What are the cons of working at HMSA according to real employee reviews?

"Low pay and cut the travel department in Keaau." ((in 36 reviews)); "Terrible management, often times there are micro" ((in 25 reviews)); "poor upper management, non" ((in 13 reviews)); "There are too many managers and above trying to climb up or hold onto their positions and those same managers don't seem to care about those doing the work to support their operations." ((in 13 reviews)); "Leadership is horrible in most departments in terms of senior managers and above" ((in 9 reviews))

What are employees saying about HMSA layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about HMSA layoffs and their outlook for job security at HMSA in 2026.

What are the top reviewed HMSA locations?

Honolulu , Kapolei , Hilo , Honolulu District , Detroit , Oahu Island , Troy , Kailua Kona , Keaau , Pearl City , Hawaiian Gardens , Kea‘au , Kalihi Kai

HMSA reviews

3.0

23% would recommend to a friend

(286 total reviews)

Mark Mugiishi

30% approve of CEO

24% positive business outlook

Ratings by category

3.1

Diversity & inclusion

3.0

Work/Life balance

2.7

Compensation and benefits

2.6

Culture & values

2.5

Career opportunities

2.2

Senior management

HMSA has an employee rating of 3.0 out of 5 stars, based on 286 company reviews on Glassdoor which indicates that most employees have an average working experience there. The HMSA employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

286 reviews

3.0

Jun 18, 2026

Work from home with nice colleagues, but low pay

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Work from home, benefits are alright (minus pay), and the people are nice

Cons

Poor pay (“competitive” = below market), No training, poor c-suite leadership, technologically behind

1.0

Jun 3, 2026

Say NO!! Flexible work options, poor training and management issues

Crs i

Recommend

CEO approval

Business Outlook

Pros

Flexible work schedule working from home is an option

Cons

No standard training, they fail to train you and then when mistakes happen they act like it is your fault when you were never given direction to complete task, it is blown off by management as human error on trainers part but you are shamed for it, management got to that seat by being there since HS uneducated and untrained as managers, managers afraid of conflict, HUGE discrimination issue. If you are not Polynesian don’t work here you will be outcast, the pay is TERRIBLE. Don’t waste your time and energy go work at COSTCO or Walmart and make more money with less headache.

1.0

Feb 3, 2026

Unprofessional work environment

Crs i

Recommend

CEO approval

Business Outlook

Pros

Large company room to grow.

Cons

Unprofessional, onboarding is terrible, IT staff uneducated, pay scale is minimal

Viewing 1 - 3 of 286 Reviews

Top companies for "Compensation and Benefits" near you

Liberty Mutual Insurance

3.8★Compensation & Benefits

Progressive Insurance

3.9★Compensation & Benefits

USAA

3.8★Compensation & Benefits

Travelers

4.2★Compensation & Benefits

Jobs at HMSA

Strategic Executive Assistant

Retail Associate - Maui

Customer Service and Sales Representative

Kapolei, HI

View job

Pharmacy Performance Analyst

Utilization Reviewer (Applied Behavior Analysis)

HMSA

HMSA reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Work from home with nice colleagues, but low pay

Say NO!! Flexible work options, poor training and management issues

Unprofessional work environment

Top companies for "Compensation and Benefits" near you

Jobs at HMSA

HMSA reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Top companies for "Compensation and Benefits" near you

HMSA reviews FAQs

Jobs at HMSA