HSS Reviews | Glassdoor

HSS Reviews

Updated August 19, 2018
131 reviews

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2.7
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Tony York
9 Ratings

131 Employee Reviews

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Pros
  • "Steady schedule, good benefits, and good pay" (in 7 reviews)

  • "Growing company, fills a true need by providing safety and security for clients, great people" (in 6 reviews)

Cons
  • "Mediocre "benefits" with long hours people are forced to work" (in 4 reviews)

  • "Typical client requires 24/7/365 staffing and hard to take time off, sometimes slow to respond to challenges" (in 3 reviews)

More Pros and Cons

  1. "Great"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Security
    Current Employee - Security
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at HSS part-time (More than 3 years)

    Pros

    Decent pay
    Great boss
    Friendly environment
    Quick growth
    Opportunity to learn new things
    Never boring

    Cons

    The pay although decent could still be better. As well as offering more hours to employees that continually ask for them.

    Advice to Management

    Keep up the good work.


  2. "Security Officer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at HSS full-time

    Pros

    Overall my experience has been ok. The pay is above average for non commission and the benefits are average

    Cons

    Don't really have any as of yet. But I only been with company a month.

    Advice to Management

    Let's keep expanding and continue to strive greatness from your employees

  3. "Hourly Wage"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Security Guard in Phoenix, AZ
    Former Employee - Security Guard in Phoenix, AZ
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at HSS (More than a year)

    Pros

    Great hard working people, helps the job out.

    Cons

    The management is rough, they tend to mess up the pay checks


  4. "Great start for out of high school, but don't end it here"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Negative Outlook
    No opinion of CEO

    I have been working at HSS full-time

    Pros

    Good pay for young adults just getting out of high school
    Very simple to do, just read the rules.
    Great learning oppurtunities

    Cons

    Can get political, had my bouts with favoritism going around on my team
    Low PTO hours rate, work too long to get that paid vacation


  5. "do not work for this company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Unarmed Security Officer in Los Gatos, CA
    Former Employee - Unarmed Security Officer in Los Gatos, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at HSS full-time (Less than a year)

    Pros

    none do not apply

    Cons

    major complaints of profiling and sexual harassment very unprofessional company they donot care they tell people who told on them which u can not do the company has alot of drama and peopole under 25 working there

    Advice to Management

    u need to fire all unprofessional staff and get knew ones


  6. "Good job, but wages are a bit low"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Security Officer in Denver, CO
    Current Employee - Security Officer in Denver, CO
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at HSS full-time (Less than a year)

    Pros

    The team I worked with was very friendly and close knit. I've enjoyed interacting with patients and visitors. In my experience, I had a good bit of training and then was allowed to go do my job without somebody constantly breathing down my neck. There appears to be some opportunity for growth within the company, depending on how you perform. On the other hand, I've seen people that have been in the same low-level guard position for years.

    Cons

    Pay is a bit on the lower side (this probably depends on where you live). Work can get stressful at times when you're dealing with unstable patients. Sitting with patients can get very long and boring. At times, you'll be sitting in one place watching a patient the entire day. If you're a PACT or BST officer, that will be almost all you do. Also, in my limited experience, hospital staff can be a bit rude and abrasive with us at times. As a guard, communication with staff is key and I feel that at times they get a little annoyed with us bothering them. This improves as you become more familiar with the nurses.


  7. "Supervisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Disapproves of CEO

    I have been working at HSS full-time

    Pros

    There is nothing that is good to report here.

    Cons

    Low pay, constant turn over. Horrible benefits.

    Advice to Management

    Pay the employees way more, give them good benefits and training.

  8. "Airport Officer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Security Officer in Phoenix, AZ
    Current Employee - Security Officer in Phoenix, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at HSS full-time (More than a year)

    Pros

    Great co-workers. Easy assignments. Benefits are ok. Not to much paperwork.

    Cons

    High turnover rate. No organization. No communication. Some lack of leadership. Needs Better Pay!

    Advice to Management

    Listen to your employees. Better care of your employees. Needs better pay.


  9. "Security as a Security Officer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Security Officer in Denver, CO
    Current Employee - Security Officer in Denver, CO
    Recommends
    Approves of CEO

    I have been working at HSS full-time (Less than a year)

    Pros

    I love my job and the people I work with and for!

    Cons

    Not enough people to hire so we work alot and can't take time off if needed so come work and love your job


  10. "Great experience with a really good company."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at HSS full-time

    Pros

    Growing company, fills a true need by providing safety and security for clients, great people.

    Cons

    Typical client requires 24/7/365 staffing and hard to take time off, sometimes slow to respond to challenges.

    Advice to Management

    Provide more useful resources and perks.


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