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HireRight

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HireRight Reviews

Updated Sep 18, 2021

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Found 514 of over 531 reviews

3.1
56%
Recommend to a Friend
70%
Approve of CEO
HireRight President and Chief Executive Officer Guy Abramo (no image)
Guy Abramo
98 Ratings
Pros
  • "great people willing to help at any time(in 27 reviews)

  • "Multi-national, work life balance, nice and easy-going colleagues(in 21 reviews)

  • Cons
  • "No matter how hard you work there is no chance for career advancement unless you are friends with someone in upper management outside of work(in 17 reviews)

  • "There is little to no room for growth, want to be a supervisor sure(in 12 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

    Ratings by Demographics

    This rating reflects the overall rating of HireRight and is not affected by filters.

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    1. 5.0
      Former Employee, less than 1 year

      HireRight intern

      Mar 30, 2021 - Financial Analyst Intern in Irvine, CA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Worked with a great team and great atmosphere

      Cons

      There were no downsides while working at HireRight

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    2. 2.0
      Former Employee, more than 5 years

      Customer First Mindset? Nothing could be farther from the truth

      Aug 17, 2021 - Strategic Account Manager 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      There are a lot of talented, hard working employees at HireRight.

      Cons

      HireRight communicates and operates in Silos. Layer this in with extremely antiquated internal procedures and systems and the result is poor execution and client delays across the board. Internal tech support & client service ticketing systems, pricing processes etc. are inefficient, and all of this equates to HRT being hard to do business with. How dos this impact Account Management? Well, AMs spend an inordinate amount of time chasing down statuses for their clients forcing them to be "tactical" in a position designed and compensated for being strategic. What about retention and ownership? Unfortunately, AMs are the single department held accountable within HRT. Other departments don't share that burden. Add to this the management practice of loading the AM client assignments far beyond what is achievable makes for a miserable work experience and no work-life balance. The Customer First Mindset is considered one of the key values at HRT, but in practice it is nothing more than a hollow slogan. Leadership's decision to rip the bonus program away from the AM Teams in 2020 during COVID was telling of who they are. They made no similar monetary sacrifices which says a lot.

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      3 people found this review helpful
    3. 3.0
      Former Employee

      Okay job

      Sep 18, 2021 - Team Leader 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good ATO & most holidays are off.

      Cons

      Little to no pay raises, elimination of 401k match and lack of bonus program.

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    4. 4.0
      Current Employee, more than 3 years

      Close Work-Family Atmosphere

      Aug 23, 2021 - Sales Support Specialist 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      We closely work together to assist our client and their needs on a daily basis.

      Cons

      The COVID19 pandemic has made it to where we are no longer to meet, however we do have many "Teams" meetings online. So it is good to see their faces :)

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    5. 5.0
      Current Employee, less than 1 year

      Interview & Hiring Process

      Aug 8, 2021 - Learning and Design Specialist 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      From the time I had my first interview (phone) to my third interview (presented to a panel) the communication was amazing! Background check was completed in a week even though they warned me of possible delays. Dang and Casey continued to check in with me and keep me updated and in the loop about this position! I look forward to working here! :)

      Cons

      There are no cons! It has been a great new hire experience!

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    6. 3.0
      Former Employee, more than 8 years

      Great people to work with!

      Sep 2, 2021 - Investigative Research Specialist in Nashville, TN
      Recommend
      CEO Approval
      Business Outlook

      Pros

      I really enjoyed the team I worked with, they made the place great.

      Cons

      Lower management positions are always the ones to catch all the bad stuff and the first ones to be let go when the company gets sold, which happened four times in my nine years with the company.

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    7. 3.0
      Current Employee

      Employment

      Sep 15, 2021 - Anonymous Employee 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Paid holidays, Good schedule, Voluntary Overtime

      Cons

      Short staffed and Mandatory Overtime sometimes

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    8. 5.0
      Former Employee, more than 8 years

      Best Job Ever

      Aug 9, 2021 - Customer Service Specialist-III in Irvine, CA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good employer/employee relations. Relaxed work environment. Lenient work scheduling based on BOTH company and employee needs. Great medical benefits.

      Cons

      The pay structures overlapped making most title advancements lateral. Also the company stopped giving yearly bonuses based on profit margins. Performance reviews and increases needed restructuring.

      2 people found this review helpful
    9. 2.0
      Former Employee

      It used to be a great place to work for.......

      May 12, 2021 - Anonymous Employee 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      - There are amazing people at HireRight....lots of talented people who work hard and are very knowledgeable. - The company seems to want to be a leader in their industry. - Benefits are comparable to other companies

      Cons

      - Work life balance is terrible. You are under extreme amounts of pressure to meet unreasonable deadlines. - Revolving door of executive leadership. There have been so many different CEOs, that I cannot even remember all of their names. - An unhealthy management style is slowing working it's way through the organization. Fear tactics is not uncommon - The company and executives tend to make promises to their clients that simply cannot be met. They agree to timelines that are totally unreasonable and then proceed to bully departments into working over holidays and weekends or late into the evenings to try and meet them. - The culture has become so negative that internal teams are no longer working well together. There is a tremendous amount of finger pointing to determine who is responsible for a client's dissatisfaction. - It appears that they have forgotten their core values entirely....and that is unfortunate because they used to be an awesome place to work.

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      3 people found this review helpful
    10. 3.0
      Current Employee, more than 10 years

      It's a okay company

      Sep 10, 2021 - Anonymous Employee 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      It seems the company will be around long.

      Cons

      The pay could be better and more incentives.

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    Viewing 1 - 10 of 514 Reviews

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