HireRight Reviews | Glassdoor

HireRight Reviews

Updated December 14, 2017
227 reviews

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3.0
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Jurgen Leijdekker
27 Ratings

227 Employee Reviews

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Pros
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More Pros and Cons

  1. "wonderful people and staff"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Client Customer Service Representative in Tulsa, OK
    Current Employee - Client Customer Service Representative in Tulsa, OK
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at HireRight full-time (Less than a year)

    Pros

    great moral, positive people .decent start pay very hands on to make sure you understand material

    Cons

    medical benefit plans, alot of tests and certifications courses

    Advice to Management

    keep staying positive!


  2. "Great Company and Job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales
    Current Employee - Sales
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at HireRight full-time (More than a year)

    Pros

    Great people and team atmosphere. I am happy to come to work and I don't feel stress. My customers are happy.

    Cons

    It would be great to get together in person with our team more than once per year.

    Advice to Management

    We are moving in the right direction.

    HireRight Response

    Dec 13, 2017 – CHRO

    Thank you for your review. We’re thrilled when we see people who experience the progress we’ve made on our culture, and we know we have more to do. We would love to hear more of your ideas about how... More

  3. Helpful (1)

    "Good place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Manager in Nashville, TN
    Former Employee - Account Manager in Nashville, TN
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at HireRight full-time (More than 3 years)

    Pros

    The office location was good and the variety of clients made the work interesting.

    Cons

    I found there were too few resources for training or career advancement. Hourly wages/salaries for entry level jobs were low and staff turnover in some departments made it difficult to maintain customer satisfaction.

    Advice to Management

    Add more job training and career advancement opportunities to make employees feel appreciated.

    HireRight Response

    Dec 13, 2017 – CHRO

    Thank you very much. We appreciate your feedback and recognize the need to step up our training. We have a lot planned for FY18, including a comprehensive career framework to help people identify the... More


  4. "Credit Controller II"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Credit Controller in Nashville, TN
    Current Employee - Credit Controller in Nashville, TN
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at HireRight full-time (Less than a year)

    Pros

    Great atmosphere, helpful team, friendly and supportive management. Focuses on values and ethics, not many large companies spend much time and effort on morals. FANTASTIC benefits!

    Cons

    The temperature in this building is sub-arctic.

    HireRight Response

    Nov 30, 2017 – CHRO

    Thank you very much for your review. We take our CORE4 values very seriously and—with continued input from people like you—will continue to raise expectations or our colleagues to embed these values... More


  5. Helpful (4)

    "Employee"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at HireRight full-time

    Pros

    Growth if you get your foot in the door - it's all about networking

    Cons

    It's all about who you know, not about performance

    HireRight Response

    Nov 30, 2017 – CHRO

    Thank you for your feedback. While there is certainly a degree of “networking” in any organization to embed yourself in that organization’s culture, decisions regarding advancement at HireRight are... More


  6. "New to HireRight"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Comp & Benefits
    • Senior Management
    Current Employee - CSA in Tulsa, OK
    Current Employee - CSA in Tulsa, OK
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at HireRight full-time (Less than a year)

    Pros

    They work very hard making sure you know all the information. They are also very hands on with new agents. Work is very challenging, but they work with everyone to try and make it easier for everyone.

    Cons

    Not many that I can see right now. Benefits don't seem to be very good. That's about all I have noticed as far as cons go.

    Advice to Management

    Keep up the changes. They seem to be working.

    HireRight Response

    Nov 30, 2017 – CHRO

    Thank you, and welcome to the HireRight team. As you know, we are growing quickly in the Tulsa office (and elsewhere). We’ll continue to review our benefits every year with our parent company to make... More


  7. "Great"

    StarStarStarStarStar
    Current Employee - Customer Service Representative in Tulsa, OK
    Current Employee - Customer Service Representative in Tulsa, OK

    I have been working at HireRight full-time (Less than a year)

    Pros

    This call center is like a huge group of friends and everyone is very friendly on the floor

    Cons

    There is a lot of fed regs and guidelines to remember

    Advice to Management

    Keep up the good work

    HireRight Response

    Nov 30, 2017 – CHRO

    Thank you for your review. We are, of course, a highly regulated profession. Our customers and candidates put a great deal of trust in us, and we take that trust very seriously. It’s great to hear... More

  8. Helpful (2)

    "HR"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at HireRight full-time

    Pros

    The Irvine location is a good location, flexible hours

    Cons

    The company has changing priorities and doesn't prioritize the right stuff.

    HireRight Response

    Nov 30, 2017 – CHRO

    Thank you for your input. We put a lot of emphasis on creating a more engaging, productive, and collaborative culture. Our strategic priorities continue to be our focus and those we believe have both... More


  9. "Sales"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at HireRight full-time (Less than a year)

    Pros

    None that I know of

    Cons

    Several cons , very slow operations, stone aged product and error prone

    Advice to Management

    Stop this business as its useless

    HireRight Response

    Nov 30, 2017 – CHRO

    Thank you. We appreciate all input from our teams. Hopefully you shared specific feedback and improvement ideas while you were here. Best of luck in your career.


  10. Helpful (1)

    "Benefits SUCK!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    The atmosphere is very laid back. I enjoy my daily tasks and know what is expected of me on a daily basis.

    Cons

    I'm fairly new. I signed up for the insurance plan because that's what you select, whatever they offer. I've got 2 appointments this week and have found after a little research that I'll be paying over $300 for both appointments out of pocket. HIGH deductibles, and after they're met, they pay 80%, but that's only after you've paid 100%, up to $4k!

    Advice to Management

    Consider re-negotiating benefits with employees. Please.

    HireRight Response

    Oct 17, 2017 – CHRO

    Thank you for your feedback, and welcome to HireRight.

    Many companies in the U.S. have adopted a consumer-directed (a.k.a., high deductible) plan to help keep medical costs from escalating. These... More


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