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      Holiday Extras

      Engaged Employer

      Holiday Extras reviews

      3.8

      63% would recommend to a friend

      (269 total reviews)
      avatar

      Matthew Pack

      79% approve of CEO

      57% positive business outlook

      Ratings by category

      3.9

      Diversity & inclusion

      3.8

      Culture & values

      3.7

      Work/Life balance

      3.5

      Senior management

      3.3

      Compensation and benefits

      3.2

      Career opportunities

      Holiday Extras has an employee rating of 3.8 out of 5 stars, based on 269 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Holiday Extras employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      269 reviews
      5.0
      Aug 23, 2020

      Yes

      Ficer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great pay and great people

      Cons

      Long hours but if single it’s oky

      4.0
      Oct 29, 2019

      decent

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      nice coworkers and a good supervisor

      Cons

      long hours and short staffed

      avatar
      Holiday Extras Response
      6y
      Thank you for your review. We%E2%80%99re pleased to hear that you enjoyed working with your team and supervisor while you were at Holiday Extras. Our team%E2%80%99s wellbeing is our first priority. This includes making sure that we support each other so that everyone can achieve a balance between their home and work lives. As such, we were sorry to read your comments about your hours. If possible, we%E2%80%99d like to understand more about this and the team you were in so we can explore this further. If you are able to get in contact, my email address is: kwakeman@holidayextras.com. We also hope that you were able to communicate any concerns while you were here. We look forward to hearing from you. Thank you for your feedback and we wish you all the best for the future.
      3.0
      Sep 29, 2017

      The progressive image is largely an illusion

      Software engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      The people at Holiday Extras is what makes it awesome. During my time in the engineering team I met and worked with some great people. I got to attend conferences and learnt a lot. The work life balance is pretty decent too. Flexible hours and opportunities for remote working.

      Cons

      You'll have little say in the product you build which is why the website looks like it does. Despite having some really talented UXUI designers and developers, the output is pretty is poor. This is entirely due to the top-down nature from the CEO/CPO. He will override or cull almost all ideas, for example on one occasion after the team had spend weeks working on a design he sent a keynote with an extremely crude alternative and the instruction to "do that". Sadly, the only product/design people who do well in the company are those willing to say "yes sir" and not voice an opinion, despite having more expertise. The company claims to be agile but whilst they're bending to one person whim it never truly will be. From a career development perspective your options are also extremely limited. Effectively your only options are to suck it up and deal with the low wage and lack of progression or leave.

      avatar
      Holiday Extras Response
      8y
      Thank you for your feedback. We agree that our CEO is hands-on. We're a family run business and we work with a visionary and creative CEO who is willing to roll his sleeves up and work alongside the team to generate ideas and problem-solve. The open and collaborative environment means we encourage everyone to share their thinking regardless of role. This thinking comes from a good place and means there is a different lens on a piece of work. We also actively encourage teams to understand the rationale of their stakeholders by regularly meeting face to face, asking open questions, and understanding the why behind a request. By doing this we're all on the same page and can achieve the best outcome for our Customers. We don't always get it right (we're human) and we take feedback onboard. Thank you for sharing your experience and best of luck in your new role.
      Viewing 1 - 3 of 269 Reviews
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      ReviewsHoliday Extras reviews

      Glassdoor has 285 Holiday Extras reviews submitted anonymously by Holiday Extras employees. Read employee reviews and ratings on Glassdoor to decide if Holiday Extras is right for you.