IHOP Reviews | Glassdoor

IHOP Reviews

Updated September 21, 2018
1,307 reviews

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3.0
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IHOP Chairman and CEO of DineEquity, Inc. Julia A. Stewart
Julia A. Stewart
331 Ratings

1,307 Employee Reviews

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Pros
Cons
  • "working long hours without a break" (in 49 reviews)

  • "No benefits and working holidays/weekends" (in 37 reviews)

More Pros and Cons

  1. "Great experience!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Expiditer
    Former Employee - Expiditer
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at IHOP part-time (More than a year)

    Pros

    Moderately good food
    Helpful coworkers

    Cons

    Customers treat you very poorly


  2. "20th and northern"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Food Server in Phoenix, AZ
    Former Employee - Food Server in Phoenix, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at IHOP part-time (Less than a year)

    Pros

    Amazing management fun work environment

    Cons

    I have none it was fun to work at
    But too many kids working there

    Advice to Management

    They do great and a actually care about their employees loved it there

  3. "Host/Hostess"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at IHOP part-time

    Pros

    Easy, fast pace job

    Cons

    Open 365 days, lots of slow days during the winter


  4. "Good place to work, just not great money"

    StarStarStarStarStar
    Former Employee - Server/Waiter
    Former Employee - Server/Waiter

    I worked at IHOP part-time (Less than a year)

    Pros

    Fun, good experience, liked the people I worked with

    Cons

    Not good tips for night shift
    Long shifts
    Hard to get day shifts


  5. "Waitress"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at IHOP part-time

    Pros

    There is free time to do nothing when work is slow

    Cons

    When work is busy it feels like all hell broke loose

    Advice to Management

    Use down time to prepare employees for the next rush


  6. "Server/manager trainee"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    There’s money to be made...always depends more on location and experience of course.

    Cons

    Some locations are 24/7...every holiday is all hands on deck with no option


  7. "Hosr"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at IHOP part-time

    Pros

    It's not the best but it's good if you have no job experience.

    Cons

    The one I work at is a little unorganized and we run out of stuff often.

  8. "Stressful hours but only rewarding to those who work for it"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Server in Fairfax, VA
    Former Employee - Server in Fairfax, VA
    Recommends
    Neutral Outlook
    Disapproves of CEO

    I worked at IHOP full-time (More than 3 years)

    Pros

    Always steady, ability to make great money if you work graveyard 10 PM to 4 or 6 AM, or if you work morning from 8 AM and stay on break down until 4 PM.
    Food is always quickly made, and any mistakes were generally handled well by management
    Some management here were promoted as servers, and therefore when the particular managers worked, the shifts generally flowed pretty well and easily.
    Be aware about giving open availability, you will get full time hours if that is what you put on your application
    Co-workers were awesome, and very closely knit group at one point.
    You get free food up to $9.00 during each shift, and employee discounts are 20%
    You will make good money if you work for it

    Cons

    Graveyard hours take a toll on you
    Restaurant still doesn't utilize HotSchedules, so you have to rely on shifts covered or requests off through written notices, which sometimes get lost.
    Not flexible schedules - they are 100% serious that you can generally never get any holidays off, and they will give you hefty hours if you have open availability.
    Management was 50/50 on how they treated you
    Guests sometimes didn't tip good, or consisted of high school kids, senior citizens that would come in for the 3-5 50% Senior BOGO.
    Management at this location was somewhat lazy.... They would see a busy dinner/graveyard shift where food would just be in the window for several minutes, and the plates would get hot, while they are just at the front looking at their phones playing Candy Crush....
    Pancake Day is grueling.
    Turnover rate was very high, I also worked with some very questionable servers during graveyard... Some were very creepy.

    Advice to Management

    Management needs to lead the team by actually working, and not just standing there!
    Be more flexible with scheduling!
    Hire better people with a better mindset, and not because they were pretty.


  9. "Worst job ever"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend

    I worked at IHOP full-time

    Pros

    I can't think of any. It was awful.

    Cons

    Management is overworked and underpaid. My store's franchisee mistreated management and no one stayed.


  10. "It was okay I guess"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at IHOP part-time

    Pros

    It was really simple and an easy job

    Cons

    The manager really didn’t connect with me

    Advice to Management

    Create a relationship with your staff


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