ITW Reviews | Glassdoor

ITW Reviews

Updated January 15, 2018
343 reviews

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3.4
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ITW President and CEO E. Scott Santi
E. Scott Santi
118 Ratings

343 Employee Reviews

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Pros
  • Good Benefits, Company heading in great direction (in 32 reviews)

  • Great benefits program and work life balance depends on manager (in 31 reviews)

Cons
More Pros and Cons

  1. Featured Review

    "An exciting workplace due to constant innovation. Always a challenge"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Production Supervisor in Philadelphia, PA
    Current Employee - Production Supervisor in Philadelphia, PA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at ITW full-time (More than 3 years)

    Pros

    Competitive salaries and benefits with flexibility in daily work schedule. Great people on the shop floor. Middle management does their best to keep the fires burning in the production team despite facing an uphill battle against upper management. Always challenging which is perfect for me

    Cons

    Consistently battling streamlining processes for efficiency. Always a challenge using equipment leftover from the industrial revolution when there a 10 generations newer tools available today. Upper management refuses to spend money to improve production and generate revenue.

    Advice to Management

    Invest in your company and personnel for the long haul. Retention is based on taking care of your employees. You’re soon going to fall behind to competition if you don’t join this century


  2. "Director of Marketing"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at ITW full-time (Less than a year)

    Pros

    Corporate strategy is clear. The guardrails are set / clear as well. The how you do it is up to each business units discretion. Divisional leadership gets to run the business and push ownership and accountability down to all levels. 85 business units means lots of room for advancement / learning opportunities. Not hierarchical, no ivory tower, no politics...really lives diversity and inclusion compared to any other company I worked at.

    Cons

    Sometimes the business units run super lean with resources and sales / marketing spend

    Advice to Management

    Keep up the good work of setting strategy, guardrails and ideas / recipe’s for success.

  3. Helpful (2)

    "Sky is the limit!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Human Resources Manager
    Current Employee - Human Resources Manager
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at ITW full-time (More than a year)

    Pros

    Awesome benefits for retirement, diverse work environment, your contribution can truly make a difference and be appreciated.

    Cons

    As with any company, internal communication is a struggle at times.

    Advice to Management

    Continue to share the educational aspect of the business for understanding throughout each business unit to reach Full Potential.


  4. "Worked for Hobart Service"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Field Service Technician in Jacksonville, FL
    Former Employee - Field Service Technician in Jacksonville, FL
    Recommends
    Positive Outlook
    Disapproves of CEO

    I worked at ITW full-time (More than 8 years)

    Pros

    Benefits are outstanding ,regular raises, provided take home service vehicle.

    Cons

    A lot of politics, horrendous overtime

    Advice to Management

    take more interest in your employees and less on the almighty dollar!

    ITW Response

    Jan 10, 2018 – HR Director

    We are glad to read that you appreciated the competitive benefits, compensation and vehicle. We take your feedback very seriously about the work environment and have ensured that these comments... More


  5. Helpful (1)

    "Corporate Auditor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at ITW full-time

    Pros

    ITW offers great benefits for their employees.

    Cons

    There is too much travel involved.


  6. "ITW Speciality films Division"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Engineer in Chicago, IL
    Current Employee - Senior Engineer in Chicago, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at ITW full-time (More than 10 years)

    Pros

    A great place to work in the ITW family. Each division is somewhat autonomous and follows general ITW business operating principles such as 80/20 and Enterprise strategy. These principles seem to help transform the divisions and make them more efficient and profitable. ITW is very disciplined.

    Cons

    ITW focuses on execution, 80/20 principles intensively. Its innovation strategy of customer back does not leave much room for out of the box innovation.

    Advice to Management

    Upper Management structure seems to be getting more and more detached from the plant floor. Would be good to see a bit more engagement on that leve.


  7. Helpful (3)

    "ITWPROAP"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook

    I have been working at ITW full-time (More than 3 years)

    Pros

    Great benefits due to being part of larger corporate company
    Plenty of time off

    Cons

    Annual review process is a joke
    Communication is horrible
    Toxic employees are allowed to stay and oust better employees with slander and gossip

    Advice to Management

    Take employee concerns more seriously
    Don't allow over a year to go by without a local HR representative

    ITW Response

    Jan 11, 2018 – HR Director

    Monthly written communications and quarterly live town hall sessions were a starting point for us as the business experienced change. We are committed to support our employees through this change and... More

  8. Helpful (1)

    "Behind times!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Glenview, IL
    Current Employee - Anonymous Employee in Glenview, IL
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at ITW full-time (Less than a year)

    Pros

    Company's 100+ yrs old! CEO success in restructor. On site health club.

    Cons

    Too many layers of management. No promoting within. HR is a snails pace with applicants. Rules for different employee's. Pay is okay. 401k Match excellent!

    ITW Response

    Jan 15, 2018 – HR Director

    We strive to have competitive pay and benefits. Glad you enjoy the 401K program and our health club. With dedicated HR support for our Glenview employees, we would appreciate the opportunity to... More


  9. Helpful (1)

    "Manager"

    StarStarStarStarStar
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I have been working at ITW full-time (More than 8 years)

    Pros

    Good benefits and good hard working employees

    Cons

    Lack of trust it use to be a good company with high ethics! Much has changed with the leadership over the past couple years.


  10. Helpful (1)

    "Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager in Chicago, IL
    Current Employee - Manager in Chicago, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at ITW full-time (More than 5 years)

    Pros

    Good Benefits, Company heading in great direction

    Cons

    Long hours, some people travel a lot


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