ITW Reviews

Updated Jun 11, 2021

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3.8
77%
Recommend to a Friend
88%
Approve of CEO
ITW President and CEO E. Scott Santi
E. Scott Santi
231 Ratings
Pros
  • "Stable company with great benefits and stability(in 56 reviews)

  • "Focused on sustainable and highly profitable manufacturing business, resulting in stable business and good benefits(in 46 reviews)

  • Cons
  • "Not as decentralized as it used to be(in 29 reviews)

  • "Their is new upper management pushing the people who have been here along time out(in 18 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

    Ratings by Demographics

    This rating reflects the overall rating of ITW and is not affected by filters.

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    1. 4.0
      Current Employee, more than 10 years
      Featured Review

      A solidly profitable and financially conservative diversified manufacturer

      Dec 1, 2020 - Engineer in Glenview, IL
      Recommend
      CEO Approval
      Business Outlook

      Pros

      The company is very smart allocating resources. Focused on sustainable and highly profitable manufacturing business, resulting in stable business and good benefits. Business decision delegated to division level encourages entrepreneur spirit and proactive decision making to mid-level employees. Thin and flat structure means your career might grow fast if you fit right in. Overall good working relationship among employees and people treated with respect.

      Cons

      Product development strategy tends to be conservative and resources focused on fewer projects deemed important. Might be a challenge to try new ideas here and there.

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    2. 5.0
      Former Employee

      friendly working vibe, professional coworkers, efficient communication.

      Oct 19, 2020 - Graduate Student in Chicago, IL
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Diversity and Inclusion. The friendly working vibe, responsible and professional coworkers and bosses.

      Cons

      High decentralization leads to a lack of standard and inefficient cooperation between different divisions.

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    3. 4.0
      Former Employee, more than 8 years

      Good Company, So So Management

      May 19, 2021 - Regional Sales Manager 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great Products and Great History

      Cons

      Company has gone through so many changes in the past few years. Management changes, mergers, let go lots of people that made the company great and replaced them with people who didn't know the industry or customer base. Parts of the company had consecutive years of poor sales and they didn't look back at what was successful in the past and only pushed forward with the changes that helped cause the poor sales.

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    4. 4.0
      Former Employee, more than 5 years

      Thankful for experience received

      Jun 8, 2021 - Human Resources Business Partner in Itasca, IL
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great benefits and values - live and breathes. Loved it!

      Cons

      On divisional level, there is generally a disconnect; at times felt that the right hand didn't know what the left hand was doing. Staying in contact with corporate employees helped bridge that gap.

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    5. 2.0
      Current Employee, more than 10 years

      Unfair company

      Jun 11, 2021 - Quality Control 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great benefits, health dental, life, 401K, matching funds.

      Cons

      Unfair upper management, forcing people to wear masks unless vaccinated. They truly don't care about their workforce, they just care about the money they making.

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    6. 5.0
      Current Employee, more than 3 years

      Great Place to Work

      May 23, 2021 - Mechanical Engineer in Baltimore, MD
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Amazing work environment, great benefits, focus on work/life balance, actually cares about their employees.

      Cons

      In Baltimore even though they almost always hire people from outside of Maryland in order to find competent people for engineering or management positions.

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    7. 4.0
      Current Employee, more than 1 year

      Great Company Overall

      Apr 19, 2021 - Anonymous Employee 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Invest time in elevating employees within. Diversified manufacturing allows for growth in different business segments if interested in other fields to explore. A highly competitive environment could be a CON too, for some.

      Cons

      The 80/20 concept. Although at its core it is meant to help prioritize tasks/projects, it often gets taken literally and used for tasks employees do not want to complete right away. The misuse of this concept creates a hostile environment for collaborative efforts.

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    8. 4.0
      Former Employee, more than 8 years

      Great Company but Depends on the Segment & Business

      Apr 1, 2021 - Marketing Manager in Glenview, IL
      Recommend
      CEO Approval
      Business Outlook

      Pros

      I absolutely loved the people I worked with and the people I met during my time with ITW. There is so much room from growth and development within this single company due to their size and global presence.

      Cons

      ITW is a very big, decentralized company so business culture and personal experiences can vary dramatically. This is improving, but is still ubiquitous. Benefits are on the conservative end of the spectrum, which can be challenging for those who wish to grow-from-within since all promotions or position moves use existing salary to determine new salary, regardless of the level of the move or the experience of the individual.

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    9. 3.0
      Current Employee, more than 5 years

      Good place to work

      May 17, 2021 - Site EHS Manager in Danvers, MA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Profitable business, talented people from top to bottom

      Cons

      Business is in a long term transition, consolidation and centralization is taking place and will likely continue for quite awhile. Management systems are not modern and do not work with great efficiency. People are professional but morale is low.

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    10. 4.0
      Current Employee, more than 5 years

      Great company in many ways, but way behind on the technology and software.

      Apr 19, 2021 - EHS Specialist in Lakeville, MN
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Safe work environment, many employee resource groups.

      Cons

      Hard to be efficient at job without technology. Many people have been here so long they don't want to change.

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