IXL Learning Reviews | Glassdoor

IXL Learning Reviews

Updated June 19, 2018
134 reviews

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3.8
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IXL Learning CEO Paul Mishkin
Paul Mishkin
91 Ratings

134 Employee Reviews

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Pros
  • "I appreciate that even though it hasn't been discussed much explicitly, work-life balance seems important to people here" (in 15 reviews)

  • "great benefits package and office perks" (in 16 reviews)

Cons
  • "Tough to get to San Mateo office from outlying areas" (in 7 reviews)

  • "Because of the company's growth, there are some growing pains" (in 6 reviews)

More Pros and Cons

  1. Helpful (4)

    "Where Education Meets Technology"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Engineer in San Mateo, CA
    Current Employee - Software Engineer in San Mateo, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at IXL Learning full-time (Less than a year)

    Pros

    IXL Learning is a technology company in the first place, and has established very good standards for coding conventions, engineering principles, internal tools, etc. You definitely get the chance to grow yourself to become a better engineer.

    In addition, you'll have smart and friendly coworkers, good work life balance, great product, and challenging projects to work on. These are what you'll get at IXL, but should never take for granted.

    Cons

    None that I can think of.

    Advice to Management

    Keep up the good work, and bring the best talents!


  2. "Account Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I worked at IXL Learning full-time

    Pros

    -great teammates
    -everyone shares the same passion for education
    -great benefits

    Cons

    -under paid
    -poor management
    -not a lot of career growth and opportunity

    Advice to Management

    -more transparency
    -more recognition for a job well done

  3. Helpful (5)

    "It is better than flipping burgers"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Morrisville, NC
    Former Employee - Anonymous Employee in Morrisville, NC
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at IXL Learning full-time

    Pros

    great benefits package and office perks

    Cons

    Low pay compared to local and national averages. Weird business choices that seem to result in layoffs


  4. Helpful (3)

    "Professional Learning Specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at IXL Learning full-time

    Pros

    Flexible schedule, supportive team, ravel opportunities, great benefits

    Cons

    unclear expectations, lack of support from management, lack of growth opportunites


  5. Helpful (18)

    "Work Here Only For A Short Time"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I worked at IXL Learning full-time

    Pros

    many young people to interact- great for new grads
    good location
    good first job
    good vacation/wfh policy
    friendly atmosphere

    Cons

    no interest in retention
    relatively cheap compensation
    micro managing too much from CEO/COO
    most managers do not fight just say yes and accept what higher ups say
    higher ups think designers are incompetent

    Advice to Management

    new employees do not equal senior employees; stop pretending like they do.
    graduating from good school does not make you good employee automatically


  6. Helpful (2)

    "Associate Account Specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Morrisville, NC
    Former Employee - Anonymous Employee in Morrisville, NC
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at IXL Learning full-time (Less than a year)

    Pros

    Fantastic company culture, helpful and kind employees, modern and cozy office, collaborative environment, free food on occasion, opportunities to WFH.

    Cons

    Work expected of customer-facing teams (tech support, teacher memberships, account services etc.) is extremely repetitive and stagnant. Not much opportunity for growth in these departments.

    Advice to Management

    Continue to keep up the morale! It helps your staff forget and/or rationalize the fact that they are essentially ticket agents.


  7. Helpful (25)

    "Unstable, No Growth Opportunities"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at IXL Learning full-time (Less than a year)

    Pros

    Great coworkers with a passion for education. An overall high quality product. Great benefits (they cover 100% of your health insurance premiums and provide unlimited PTO).

    Cons

    This is not a stable job. IXL is a growing company of a pretty good size that can't make up its mind whether it wants to operate like a large, heartless corporation or a small micromanaging startup. The CEO is too involved and a very poor decision maker. I left because there was absolutely zero room for growth in my position and I'm glad I did. They hire people only to turn around and decide that's not the direction they want to go in and lay off dozens of people at a time.

  8. Helpful (25)

    "Hired then released within weeks"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at IXL Learning full-time

    Pros

    - Everyone seemed professional at first meeting
    - Nice office in NC

    Cons

    - I lived out of state and accepted an offer to work with IXL, was set to move in the Friday before my start date, was told by email my job offer had been taken away the Wednesday before with no warning (2 days before I move in, 5 days before my start date). I couldn't get in touch with anyone to explain until the next day (1 day before I move in, 4 days before my start date).


  9. Helpful (3)

    "Content Engineering"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at IXL Learning full-time

    Pros

    The work is meaningful and the work is well-managed. The various iterations of finding a product have already happened so most of the work involves executing. There is very little wasted effort, and there is very little discarded work.

    Work is under way to migrate off of some of the most out-of-date technologies onto more current platforms.

    This is a great place for folks at the start of their careers.

    Cons

    This is not a high-risk, high-reward place to work. There's not much equity available and the major decisions have already been made on the overall framework.


  10. Helpful (22)

    "Little regard for employees, very top down"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Within Customer Success Team in San Mateo, CA
    Former Employee - Within Customer Success Team in San Mateo, CA
    Doesn't Recommend
    No opinion of CEO

    I worked at IXL Learning full-time (More than a year)

    Pros

    IXL makes an excellent product and there is ongoing attention to product improvement and detail. There is a lot of pride in product and creating something that is valuable and will impact teachers and students.

    The individual employees at IXL are positive, hard working and collaborative. They are intelligent people who are enthusiastic and excited about their jobs.

    Cons

    There is little regard for employees who don't work in engineering or product development. Professional development is non existent and not supported. Decisions are made by the COO with little to no input from others, seemingly at random, with little thought given to the process or the ultimate impact. Micromanagement is taken to an extreme level. Every purchase, hire and decision must be approved by the COO who clearly does not trust her employees to make smart decisions.

    Both the CEO and COO are completely out of touch with the world of education. They created an excellent product but they have no idea how it truly impacts students nor what it looks like in the classroom. The company has a wealth of employees who do know what happens in classrooms but this is not valued nor are those employees listened to.

    Hiring and layoff decisions are made arbitrarily and without clear reasoning. In sales meetings, impressive quarterly growth is frequently touted as a testament to the hard work of the sales and customer success teams and the next week, 4-5 salespeople are laid off, only to be quickly replaced by new hires who sometimes only stay 2 weeks.

    Advice to Management

    Be relatable to your employees. Work on using the intelligence of your people to create something even better. Respect the need for professional growth. Pay your employees, who are not computer engineers or product developers, what they're worth. Work on growing your employees, not arbitrarily making hiring and layoff decisions. Be transparent.


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