Does KCOM Group pay their employees well?

According to anonymously submitted Glassdoor reviews, KCOM Group employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at KCOM Group. This rating has decreased by 4% over the last 12 months.

How satisfied are employees working at KCOM Group?

61% of KCOM Group employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated KCOM Group 4.0 out of 5 for work life balance, 3.6 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at KCOM Group?

Customer Service Representative (6) , Manager (5) , Account Manager (4) , Accountant (4) , Project Manager (4) , Network Engineer (3) , Sales (3) , Sales Manager (3) , Technical Architect (3) , Administrative Assistant (2) , Analyst (2) , Associate (2) , Consultant (2) , Customer Champion (2) , Customer Service (2)

What are the pros of working at KCOM Group according to real employee reviews?

"The people are great and friendly" ((in 33 reviews)); "Good benefits, strong investment in people." ((in 12 reviews)); "Great and friendly colleagues." ((in 9 reviews)); "Worked with a fantastic team" ((in 6 reviews)); "Good salary and benefits." ((in 5 reviews))

What are the cons of working at KCOM Group according to real employee reviews?

"Full of incompetent people and bad managers" ((in 6 reviews)); "No bonus for my level" ((in 6 reviews)); "Low pay" ((in 6 reviews)); "The leadership is no" ((in 5 reviews)); "Senior management is catatonic, a complete and utter lack of strategic direction means that the ship feels rudderless." ((in 3 reviews))

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KCOM Group

KCOM Group reviews

3.5

61% would recommend to a friend

(219 total reviews)

Richard Schafer

Not enough data to show CEO approval

42% positive business outlook

Ratings by category

4.0

Work/Life balance

3.8

Diversity & inclusion

3.6

Culture & values

3.3

Compensation and benefits

3.3

Career opportunities

3.0

Senior management

KCOM Group has an employee rating of 3.5 out of 5 stars, based on 219 company reviews on Glassdoor which indicates that most employees have a good working experience there. The KCOM Group employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Reviews by job title

219 reviews

3.0

Jun 8, 2026

Friendly culture but hindered by poor management

Finance assistant

Recommend

CEO approval

Business Outlook

Pros

good culture, friendly atmosphere, manageable workload

Cons

poor management, average pay, lack of ambition

4.0

Feb 16, 2026

Good Colleagues

Resource and planning analyst

Recommend

CEO approval

Business Outlook

Pros

Good Colleagues nice environment and office to work within.

Cons

Poor bureaucracy common from larger companies like KCOM

3.0

Jan 11, 2026

Micro management

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Lots of qualified training Room for promotion

Cons

Can't use toilet without permission Not allowed to eat at your desk Low pay

Viewing 1 - 3 of 219 Reviews

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Jobs at KCOM Group

Cleaner -Selsey, Chichester - £13 p/h (self employed)