KORE Reviews | Glassdoor

KORE Reviews

Updated September 10, 2018
43 reviews

Filter

Filter

Full-timePart-time

2.9
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
(no image)
Romil Bahl
0 Ratings

43 Employee Reviews

Sort: PopularRatingDate

  1. Helpful (1)

    "Growing company... Great place to work!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Systems Engineer in Blue Ash, OH
    Current Employee - Systems Engineer in Blue Ash, OH
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at KORE full-time (Less than a year)

    Pros

    Continued Growth. Great Leadership. Awesome Team. Highly skilled environment. Technical orientation overall. Highly recommend!

    Cons

    Lots of changes. Lots of new acquisitions. Lots of new system integrations. Lots of management changes.

    Advice to Management

    Just be patient for things to smooth out and calm down overall!


  2. Helpful (2)

    "A Customer's Billing Nightmare"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Engineer in Alpharetta, GA
    Former Employee - Engineer in Alpharetta, GA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at KORE full-time (More than 5 years)

    Pros

    The pay and benefits were decent. The Kore brand is recognizable in the M2M space.

    Cons

    Kore is a billing nightmare for customers to the point that many customers become so disgruntled, angry, and leave. Good luck trying to get someone to help or get a credit from the overbilling. The KORE deployed solutions are "half baked" while the competition's solutions work within minutes of activation which frustrate customers. KORE cares about KORE investors first, and "customers can either take it or leave it."

    Advice to Management

    Listen and take care of your customers first: All of them, even the small ones which pay the bills because one day, they grow up too.

  3. Helpful (1)

    "Connectivity"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook

    I worked at KORE full-time

    Pros

    Working with long time customers made it worthwhile

    Cons

    Too many to name.terrible management.expected to do loads of work and put up with bullcrap for little pay... Too much micromanaging,plus they promote based on favoritism.

    Advice to Management

    Your appreciation for your employees are based on actions, not just words.if you take care of your employees maybe they'll stay longer!!


  4. "Poor communication; serious issues with management oversight"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at KORE full-time (More than a year)

    Pros

    Some good technologies and strong leadership at the project level.

    Cons

    Out-of-touch, overcentralised management-can-do-no-wrong corporate culture. A pronounced tendency to make employees pay the price for bad executive decisions.

    Advice to Management

    Occasionally at least pretend to solicit feedback from people who don't know the Secret Manager Handshake. You might actually learn something!


  5. Helpful (6)

    "Lost their way"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at KORE full-time (More than 3 years)

    Pros

    Great industry with some fantastic clients, including Fortune 100. Global reach with offices in England, Amsterdam, Singapore, Melbourne, Sao Paulo, Toronto, Winnipeg, and several in the U.S.

    Cons

    Prior to Alex Brisbourne's retirement as CEO he hired an entire C-Suite and many other high ranking people were brought in with high titles. There was little attention paid to company morale, chemistry and the original employees were completely looked over for promotions, including several who were the foundation for our success.

    In addition, some of the hire's were clearly brought in as a show of equality when they were not suited for a leadership role either in experience, fit or as a visionary.

    As a result, the company became top heavy. In-fighting among the execs was distracting, the culture which was once close became fractious seemingly overnight.

    Advice to Management

    Establish a clear mission statement that is real and speaks to growth and the people who stand behind the brand.


  6. Helpful (2)

    "Manager"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at KORE full-time

    Pros

    Location is good for job

    Cons

    There is poor direction from management

    Advice to Management

    Have a set plan for the future


  7. "Company Overview"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at KORE full-time

    Pros

    Benefits are good.
    Managers are reasonable

    Cons

    They work you like a slave for little pay.

    Advice to Management

    Give better raises and your employees will stay longer.

  8. Helpful (1)

    "Good company to manage timr under stress"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at KORE full-time

    Pros

    Stable company embracing new technologies

    Cons

    Bad escalation process and understaffed in custer facing departments


  9. Helpful (8)

    "Don't believe the fake reviews"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Software Engineer in Blue Ash, OH
    Former Employee - Software Engineer in Blue Ash, OH
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at KORE full-time (More than 5 years)

    Pros

    Very little aside from being in the IOT industry which is growing

    Cons

    Confusing and convoluted product offerings. Clueless management with a culture of fear and intimidation. Endless succession of executives who leave shortly after being hired. Company focused on adding more executive sales positions and ignoring the chaos at the product level.

    Advice to Management

    To the person writing the fake Glassdoor reviews: Try harder. You're fooling no one with the canned, copy and pasted reviews. Sad that you had to resort to this.


  10. Helpful (1)

    "Good Place to Work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at KORE full-time (More than a year)

    Pros

    Good leadership team
    Take suggestions/recommendations seriously
    Good work/life balance

    Cons

    This is not a negative, rather a reality. The company has (and will most likely) continue to grow rapidly in the future. If you do not like a fast-paced, ever-changing environment where there are several gray areas, KORE is not for you.

    Advice to Management

    Continue to listen to employees, especially those on the front lines.


Showing 43 of 44 reviews
Reset Filters