Knoll Reviews | Glassdoor

Knoll Reviews

Updated August 15, 2018
101 reviews

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3.0
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Knoll CEO and Director Andrew B. Cogan
Andrew B. Cogan
57 Ratings

101 Employee Reviews

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  1. Featured Review

    "Sales Representative"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Representative
    Current Employee - Sales Representative
    Recommends
    Neutral Outlook

    I have been working at Knoll full-time (More than 10 years)

    Pros

    For a self motivated individual this is a great company. You are encouraged to approach each sales opportunity with creativity and thoroughness and based on a customers needs vs a prescribed process
    Flat organization with easy access to executives
    Pay is commensurate with your efforts, though it takes 2-3 years to build up your account base
    Design Recognition - It is so rewarding to mention that you work for Knoll and see the admiration and respect.
    There is never a dull moment and there are never two days that are the same which keeps the job interesting and motivation high
    Suggestions are encouraged, acknowledged and acted upon when feasible
    Talented, smart and genuinely nice co-workers (and management)

    Cons

    There is no written book that tells you how to do something so if you need direction you have to navigate for answers
    Internal technology ramp up is taking longer than anticipated

    Advice to Management

    Incredible new resources and new intiatives in the last year. They are making a huge difference.


  2. "No better place to work in the furniture industry. Only left the company because I left the industry."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Representative in Dallas, TX
    Former Employee - Sales Representative in Dallas, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Knoll full-time (More than 3 years)

    Pros

    I absolutely loved working at Knoll. Their products are unparalleled and it doesn't hurt that you get an amazing discount on furniture for yourself. The people are wonderful to work with and there is a great company culture. Compensation is great and so are the benefits. The pros could go on forever, but I would say the greatest part of working at Knoll was the commitment to quality. In their people and in their work.

    Cons

    This isn't even a con, but it's about the only negative I could come up with. Knoll is a manufacturing company, and with manufacturing there are sometimes mistakes, defects, issues or errors. It takes some patience to work through it but I don't think you will find that to be different at any of the other manufacturers.

    They don't have laminates that match their veneers or veneers that match their laminates.

    Advice to Management

    MAKE MATCHING LAMINATES AND VENEERS.

  3. "Great Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Database Analyst in East Greenville, PA
    Current Employee - Customer Database Analyst in East Greenville, PA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Knoll full-time (More than a year)

    Pros

    Friendly culture and environment. They are very accommodating here at Knoll, and there are always new opportunities for personal growth. I would definitely recommend working here.

    Career Growth

    Cons

    Company is growing, so there are constant changes.


  4. "Back office is a complete mess"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Finance Department
    Former Employee - Finance Department
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Knoll full-time (More than a year)

    Pros

    - Coworkers are friendly, decent people.
    - Good employee discounts (if you like buying really expensive furniture).
    - New management seems to at least be trying to push for change, but not very successfully.
    - Decent fringe benefits.

    Cons

    - Archaic financial system is holding the company back. (20+ year old system at last count.)
    - CEO is largely absent from corporate offices, spending most of his time in New York. Very demanding and out of touch with the business.
    - Main office is above a run-down factory in the middle of nowhere.
    - Rampant employee turnover in finance/accounting departments. (Approximately 50% of the department turned over in the 2 years I was there. Most employees were either 30+ year lifers or only stay a year or two.)
    - Company hasn't experienced any meaningful change in the last 30 years, and I don't expect it ever will.


  5. "Assembler"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Grand Rapids, MI
    Current Employee - Anonymous Employee in Grand Rapids, MI
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Knoll full-time

    Pros

    This is an union shop

    Cons

    Higher management does not treat lower management very well

    Advice to Management

    Upper management needs people skills


  6. "Still standing on heritage"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Knoll full-time (More than 3 years)

    Pros

    There are a handful of amazing people working there- maybe 10 at the most

    Cons

    Lack of organization, very ineffective training programs and products are so so.

    Advice to Management

    Many of the employees in marketing, product design, and VP/Exec. levels don’t seem to focus in what is important - HR can’t even put out an employee directory, but it probably changes every day anyway.


  7. Helpful (1)

    "High Performers Beware"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in East Greenville, PA
    Current Employee - Anonymous Employee in East Greenville, PA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Knoll full-time (More than 5 years)

    Pros

    Beautiful product with a great back story.

    Cons

    Disengaged CEO who does not lead by example
    Senior management more concerned with power than achieving objectives
    Non existent HR department
    Poor money management within the company
    nearsighted outlook
    Poor leadership
    Poor culture
    lack of investment in employees
    innovation has left the building, riding the coat tails of the past
    operates in silos
    cannot retain high performing talent due to all of the above

  8. "Looks nicer on the outside"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Assistant
    Current Employee - Sales Assistant
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Knoll full-time (Less than a year)

    Pros

    You’re surrounded by beautiful furniture

    Cons

    No structure, hostile work environment where HR does nothing. A narcissistic sales team. No support

    Advice to Management

    Create a harmonious environment. Listen to feedback and provide tools for success.


  9. "Management/Co Workers"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Administrative
    Current Employee - Administrative
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Knoll full-time (Less than a year)

    Pros

    The show room is really nice. They get fresh flowers every Monday.

    Cons

    Some of the staff appear to be racist. They barely speak and it feels as if they really don't want you around. Don't feel very comfortable working here!

    Advice to Management

    Be more welcoming and treat everyone the same.


  10. "It's OK"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Knoll full-time

    Pros

    rate of pay is decent

    Cons

    Mid Level Management that doesn't know what they're doing


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