Knoll Reviews | Glassdoor

Knoll Reviews

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Found 126 reviews

3.9
StarStarStarStarStar
Rating TrendsRating Trends
72%
Recommend to a Friend
78%
Approve of CEO
Knoll CEO Andrew B. Cogan
Andrew B. Cogan
77 Ratings
Pros
  • "A dynamic company that continues to provide great products and support to the entire company(in 10 reviews)

  • "Engaging work environment, transparent leadership, innovative(in 8 reviews)

Cons
  • "A very negative work environment- hated going to work(in 4 reviews)

  • "Long term employees are rewarded for surviving and newer sales people either leave in 2 years or are masochists(in 3 reviews)

More Pros and Cons
  1. Featured Review

    Helpful (1)

    No better place to work in the furniture industry. Only left the company because I left the industry.

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Sales Representative in Dallas, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Knoll full-time for more than 4 years

    Pros

    I absolutely loved working at Knoll. Their products are unparalleled and it doesn't hurt that you get an amazing discount on furniture for yourself. The people are wonderful to work with and there is a great company culture. Compensation is great and so are the benefits. The pros could go on forever, but I would say the greatest part of working at Knoll was the commitment to quality. In their people and in their...

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    Cons

    This isn't even a con, but it's about the only negative I could come up with. Knoll is a manufacturing company, and with manufacturing there are sometimes mistakes, defects, issues or errors. It takes some patience to work through it but I don't think you will find that to be different at any of the other manufacturers. They don't have laminates that match their veneers or veneers that match their laminates.

    Advice to Management

    MAKE MATCHING LAMINATES AND VENEERS.

  2. Sales Representative

    StarStarStarStarStar
      Former Employee - Anonymous Employee 
      Recommends
      Approves of CEO

      I worked at Knoll full-time

      Pros

      Highly Design Driven Brand, amazing for CV, Great experience, knowledge, etc.

      Cons

      Price sometimes to high and therefore difficult to win Bids sometimes.

      Advice to Management

      Amazing experience, you need to diversify your products.

    • Amazing Benefits, Lack of Structure

      StarStarStarStarStar
      • Overall
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Anonymous Employee 
      Recommends
      Positive Outlook
      No opinion of CEO

      I worked at Knoll full-time

      Pros

      Knoll has amazing benefits, high pay, tremendous flexibility, and they work hard to recognize the people who put in the effort. Overall, they treated me so well and I was proud to be part of the team.

      Cons

      Unfortunately, we were also hard to work with. Our dealers struggled to find answers from us and it was difficult to find that "one person" internally to help at times. Also, I didn't like how I was competing against my internal team in the region. Each Knoll division has its own goals and quotas and we were expected to work together but were sometimes competing for work against each other. It was extremely frustrating...

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      Advice to Management

      Hire more support to assist the salespeople in the field!!

    • Beautiful design-driven products are not enough.

      StarStarStarStarStar
      • Overall
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Sales Representative in Chicago, IL
      Doesn't Recommend
      Negative Outlook
      Disapproves of CEO

      I worked at Knoll full-time for more than 4 years

      Pros

      Florence Knoll networked with some of the greatest designers of the 20th Century to produce timeless furniture pieces. Knoll Studio and Muuto are the only products getting specified.

      Cons

      It is the 21st Century. Knoll is still operating as if nobody else has caught onto incorporating timeless design principles. Transparency about poor strategy is seen as "negative." Management needs to make their quota, and favorite employees do not have any accountability towards sales goals. Chronic losses from certain people are shrugged off. Several long term employees have limited perspective as to their place in...

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      Advice to Management

      Accountability for declining sales needs to go beyond ranting about not hitting the often inflated sales predictions. Manufacturing facilities are physically disconnected and supply chain assembly/mixing centers are unreliable. Complete and on time delivery is not even reported. Knoll products are beautiful, however, the lack of process makes them difficult for distribution to manage. Knoll Dealers are low hanging fruit...

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    • A company committed to delivering modern design, paying attention to the important details.

      StarStarStarStarStar
      • Overall
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Anonymous Employee in East Greenville, PA
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Knoll for more than a year

      Pros

      Great people, great products, great culture, great opportunity for growth, learning, and advancement...

      Cons

      Learning all the roles and responsibilities of coworkers.

      Advice to Management

      Stay focused on our mission.

    • Helpful (1)

      Bad experience

      StarStarStarStarStar
      • Overall
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Anonymous Employee 
      Doesn't Recommend
      Neutral Outlook
      No opinion of CEO

      I worked at Knoll full-time

      Pros

      - Knoll has a fairly good design heritage and is respected in the industry

      Cons

      If your looking for a good job or career (white collar), do not pursue a job in Grand Rapids or Muskegon. They have so many deficiencies it is impossible to list all of them. I'll list a few. The buildings or offices are over 30 years old and have not been updated and are mostly empty. The signs on elevators that say out of use, they have do not cross this line tape in areas, etc. For a amazing design centric furniture...

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      Advice to Management

      Better get some leadership in your satellite locations. Current leadership is very poor and in denial. Your products will go the same direction as the facilities. I can tell you that I would never recommend anyone to work there.

    • knoll review

      StarStarStarStarStar
      • Overall
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Anonymous Employee in East Greenville, PA
      Recommends
      Positive Outlook

      I have been working at Knoll full-time for more than 20 years

      Pros

      very entrepreneurial in style, and responsibility delegation very good professional interaction upwards and downwards challenge is there for those who accept it, with high performance expectations

      Cons

      lean organization requires that individuals be prepared to take broad spectrum of responsibilities within their role

      Advice to Management

      none

    • Great company to work for

      StarStarStarStarStar
      • Overall
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Anonymous Employee in East Greenville, PA
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Knoll full-time for more than a year

      Pros

      Visionary management team; market leading product design

      Cons

      Office location is not the best

    • Vice President

      StarStarStarStarStar
      • Overall
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Anonymous Employee 
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Knoll full-time for more than 20 years

      Pros

      Strong executive management team; commitment to delivering unparalleled design; entrepreneurial culture; team atmosphere.

      Cons

      Demanding work environment; competitive industry.

    • Financial Analyst

      StarStarStarStarStar
      • Overall
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Anonymous Employee 

      I have been working at Knoll full-time

      Pros

      Flexible with time off

      Cons

      Lots of hours around month end

    Found 126 reviews