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Full-timePart-timeKool Smiles allows a good work/life balance (in 8 reviews)
Excellent and great place to work (in 14 reviews)
Working in a call center is a less favorable environment to work in (in 7 reviews)
you will usually work long hours (in 7 reviews)
I worked at Kool Smiles full-time (More than a year)
Pros
I love working here alot
Cons
Being the only one working
Advice to Management
They are okay to me
I have been working at Kool Smiles full-time
Pros
compassionate care, exceptional doctors and great staff
Cons
demanding expectations, work schedule, volume of patients
Advice to Management
Adjust the compensation based upon market demand, hire the best candidates and keep them through better compensation
I have been working at Kool Smiles part-time (More than a year)
Pros
Good with training new people, friendly staff I loved kool smile staff. And a great way to learn how to work with kids
Cons
Hours: I would have days where I would only work one day of the week because all the senior employees would get all the hours first which I can understand that but how you need more employees but hours isn't there.. Plus I was in dental for less than a year and new more than the supervisor and manager did
Helpful (2)
I have been working at Kool Smiles part-time (Less than a year)
Pros
Good training and patient. The work schedule is very family friendly and easy to work around. Good place to grow and learn.
Cons
Don't have any so far. I guess one minor thing I see is that the office closes at 5 but I've noticed everyone is still cleaning after that, but I think working in any health care clinic that is fairly typical, so I would not count this as a con.
Helpful (1)
I have been working at Kool Smiles full-time (More than 8 years)
Pros
benefits, PTO time... overtime, over worked
Cons
over worked for less than average Pay.. high volume turn over rate with employees.. schedule too many patients
I worked at Kool Smiles full-time
Pros
Good management, great teamwork, helpful and nice dentists
Cons
Overbooking, outrageous expectations, no growth for learning other procedures besides basic for children due to most dentists are new
I have been working at Kool Smiles full-time
Pros
Sometimes they cater lunch for us.
Cons
Work hard for no pay. Too much drama.
I have been working at Kool Smiles part-time
Pros
I love to help patients and seeing new and different patients.
Cons
Patients are not taken in the back to do work on them on time due to less employees.
Advice to Management
To hire more employees so patients are taking care of on time.
I worked at Kool Smiles full-time (Less than a year)
Pros
The relationships built with clients was about the best part, even though they were difficult to deal with at times.
Cons
Terrible Management. They expect things but don't perform on their end. Your co workers are probably going to be filled with drama and want to exaggerate the truth to management.
I have been working at Kool Smiles full-time (More than a year)
Pros
Great Doctors, Great Patient Care, Updated Facilities
Cons
High work demand, some staff are not as passionate about patient care as I would like
Advice to Management
Coach, teach and train daily
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Kool Smiles Response
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