Kool Smiles Reviews | Glassdoor

Kool Smiles Reviews

Updated January 9, 2018
242 reviews

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3.6
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
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Dr. Dale Mayfield & Dr. David Vieth
92 Ratings

242 Employee Reviews

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Pros
  • Kool Smiles has a very important mission: to provide high quality dental care to poor children (in 18 reviews)

  • Kool Smiles allows a good work/life balance (in 8 reviews)

Cons
More Pros and Cons

  1. "Fairly new to the field, everybody is very willing to train and patient"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Dental Assistant in Sherman, TX
    Current Employee - Dental Assistant in Sherman, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Kool Smiles part-time (Less than a year)

    Pros

    Good training and patient. The work schedule is very family friendly and easy to work around. Good place to grow and learn.

    Cons

    Don't have any so far. I guess one minor thing I see is that the office closes at 5 but I've noticed everyone is still cleaning after that, but I think working in any health care clinic that is fairly typical, so I would not count this as a con.


  2. Helpful (1)

    "overworked underpaid"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Registered Dental Hygienist
    Current Employee - Registered Dental Hygienist
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Kool Smiles full-time (More than 8 years)

    Pros

    benefits, PTO time... overtime, over worked

    Cons

    over worked for less than average Pay.. high volume turn over rate with employees.. schedule too many patients

  3. "RDA"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Kool Smiles full-time

    Pros

    Good management, great teamwork, helpful and nice dentists

    Cons

    Overbooking, outrageous expectations, no growth for learning other procedures besides basic for children due to most dentists are new


  4. "Assistant"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Kool Smiles full-time

    Pros

    Sometimes they cater lunch for us.

    Cons

    Work hard for no pay. Too much drama.


  5. "DA"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Healthcare Administrator
    Current Employee - Healthcare Administrator

    I have been working at Kool Smiles part-time

    Pros

    I love to help patients and seeing new and different patients.

    Cons

    Patients are not taken in the back to do work on them on time due to less employees.

    Advice to Management

    To hire more employees so patients are taking care of on time.


  6. "The Truth"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    No opinion of CEO

    I worked at Kool Smiles full-time (Less than a year)

    Pros

    The relationships built with clients was about the best part, even though they were difficult to deal with at times.

    Cons

    Terrible Management. They expect things but don't perform on their end. Your co workers are probably going to be filled with drama and want to exaggerate the truth to management.


  7. "Great Place"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Patient Services Coordinator in Greenville, SC
    Current Employee - Patient Services Coordinator in Greenville, SC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Kool Smiles full-time (More than a year)

    Pros

    Great Doctors, Great Patient Care, Updated Facilities

    Cons

    High work demand, some staff are not as passionate about patient care as I would like

    Advice to Management

    Coach, teach and train daily

  8. "Generally speaking a good company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Kool Smiles full-time

    Pros

    Many good people work here.

    Cons

    A few bad seeds at the management level in each category.

    Advice to Management

    Get rid of the ignorant and rude people assuming management positions, mostly first line in each category, you will keep the good employees.


  9. "coordinator"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Atlanta, GA
    Former Employee - Anonymous Employee in Atlanta, GA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Kool Smiles part-time (More than 3 years)

    Pros

    Very Interesting job, flexible work place

    Cons

    Very accommodating. Need more employee involvement programs

    Advice to Management

    All inclusive diversity


  10. "Expanded Duty Dental Assistant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Expanded Functions Dental Assistant in New Orleans, LA
    Former Employee - Expanded Functions Dental Assistant in New Orleans, LA
    Recommends
    Negative Outlook

    I worked at Kool Smiles part-time (More than a year)

    Pros

    A good company depending on the higher up coworkers and how you get along with them.

    Cons

    Not enough time to clean a room especially if a lot of blood has come in contact with non-removable surfaces and too much micro managing with that area as well. Hygiene is kind of the same when it comes down to cleaning not enough time. Unless you don't care and that can make you a faster worker, but also get you in trouble.

    Advice to Management

    Allow more time to clean and print ALL necessary forms to be signed for consent before treatment. That way workers can grow without unnecessary pressure. Thanks


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