Kool Smiles Reviews | Glassdoor

Kool Smiles Reviews

Updated October 12, 2017
238 reviews

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3.7
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Dr. Dale Mayfield & Dr. David Vieth
90 Ratings

238 Employee Reviews

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Pros
  • Kool Smiles has a very important mission: to provide high quality dental care to poor children (in 18 reviews)

  • Kool Smiles allows a good work/life balance (in 8 reviews)

Cons
More Pros and Cons

  1. Featured Review

    "Area Dental Director - VASE"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Area Dental Director in Virginia Beach, VA
    Current Employee - Area Dental Director in Virginia Beach, VA
    Recommends
    Positive Outlook

    I have been working at Kool Smiles full-time (More than 8 years)

    Pros

    Truly mission driven. Stability. Clear expectations. Massive support team in place to be successful. Core values are easily witnessed (Quality, Compassion, Diversity, Teamwork, Integrity, and FUN!)

    Cons

    Need adaptability - constantly implementing change to make company wide improvements.

    Advice to Management

    Continue to strive for excellence and provide the necessary support.


  2. "DA"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Healthcare Administrator
    Current Employee - Healthcare Administrator

    I have been working at Kool Smiles part-time

    Pros

    I love to help patients and seeing new and different patients.

    Cons

    Patients are not taken in the back to do work on them on time due to less employees.

    Advice to Management

    To hire more employees so patients are taking care of on time.

  3. "Great Place"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Patient Services Coordinator in Greenville, SC
    Current Employee - Patient Services Coordinator in Greenville, SC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Kool Smiles full-time (More than a year)

    Pros

    Great Doctors, Great Patient Care, Updated Facilities

    Cons

    High work demand, some staff are not as passionate about patient care as I would like

    Advice to Management

    Coach, teach and train daily


  4. "Generally speaking a good company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Kool Smiles full-time

    Pros

    Many good people work here.

    Cons

    A few bad seeds at the management level in each category.

    Advice to Management

    Get rid of the ignorant and rude people assuming management positions, mostly first line in each category, you will keep the good employees.


  5. "coordinator"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Atlanta, GA
    Former Employee - Anonymous Employee in Atlanta, GA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Kool Smiles part-time (More than 3 years)

    Pros

    Very Interesting job, flexible work place

    Cons

    Very accommodating. Need more employee involvement programs

    Advice to Management

    All inclusive diversity


  6. "Expanded Duty Dental Assistant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Expanded Functions Dental Assistant in New Orleans, LA
    Former Employee - Expanded Functions Dental Assistant in New Orleans, LA
    Recommends
    Negative Outlook

    I worked at Kool Smiles part-time (More than a year)

    Pros

    A good company depending on the higher up coworkers and how you get along with them.

    Cons

    Not enough time to clean a room especially if a lot of blood has come in contact with non-removable surfaces and too much micro managing with that area as well. Hygiene is kind of the same when it comes down to cleaning not enough time. Unless you don't care and that can make you a faster worker, but also get you in trouble.

    Advice to Management

    Allow more time to clean and print ALL necessary forms to be signed for consent before treatment. That way workers can grow without unnecessary pressure. Thanks


  7. "Get them in, get their money, get them out!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Dental Assistant in Midwest City, OK
    Current Employee - Dental Assistant in Midwest City, OK
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Kool Smiles part-time (Less than a year)

    Pros

    Get to work with many underprivileged children. That's about all I can honestly say. I'm out as soon as I get another offer.

    Cons

    Owners and management only care about the bottom dollar. HIGH turnover in staff and doctors.
    Health insurance (if you are able to ever get to a full time status) is TERRIBLE.

    Advice to Management

    Don't make empty promises to your employees. I was told I'd be full time. Months later and I'm still part time. Im a single parent! I turned down several FULL TIME job offers to work here because of what I was told.

  8. "Being qualified for the job."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Dental Assistant in Forest Park, GA
    Current Employee - Dental Assistant in Forest Park, GA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Kool Smiles full-time (More than 5 years)

    Pros

    Learn a lot. Hard work and fast paced.

    Cons

    Favoritism. Lack of management abilities.


  9. "Ortho Assistant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Orthodontic Assistant in Jackson, MS
    Former Employee - Orthodontic Assistant in Jackson, MS
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Kool Smiles full-time (More than a year)

    Pros

    I got to experience orthodontics and a dental corporate world.

    Cons

    They were very strict and I felt like a minority.

    Advice to Management

    N/A


  10. Helpful (1)

    "Unorganized and little communication about the position."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Community Relations Specialist in Louisville, KY
    Former Employee - Community Relations Specialist in Louisville, KY
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at Kool Smiles full-time (More than a year)

    Pros

    Great team members on location. It was refreshing to work with people who care about what they do. You don't get that in a lot of business settings.

    Cons

    Again, the corporate relationship with people on the ground was a bit frustrating. It felt like we were people on the side.


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