Michaels Reviews

Updated Jul 10, 2020

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3.2
53%
Recommend to a Friend
53%
Approve of CEO
Michaels President and CEO Ashley Buchanan
Ashley Buchanan
44 Ratings
Pros
  • "employee discount friendly staff great management(in 377 reviews)

  • "Regular customers because of craft supplies(in 201 reviews)

Cons
  • "Part time employees do not get a lot of hours(in 224 reviews)

  • "Coupons tend to start arguments(in 168 reviews)

More Pros and Cons
  1. "Great Place to work"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Custom Framer in Alexandria, VA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Michaels part-time for more than a year

    Pros

    Great place to work if you love art. Colleagues are great to work with.

    Cons

    The only con is that it is not the work I want to do my entire life.

  2. "decent company to work for!"

    4.0
    Current Employee - Assistant Manager 

    I have been working at Michaels full-time for less than a year

    Pros

    Can be creative at work!

    Cons

    Depends on the manager you work for.

  3. "My Return to the Workforce, baby's going to College"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate/Cashier in Houma, LA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Michaels part-time for less than a year

    Pros

    A Team that works together

    Cons

    After Holidays, scheduled hours drop drastically.

    Continue reading
  4. "Pay"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Sales Associate 
    Recommends
    Negative Outlook
    Approves of CEO

    I worked at Michaels part-time for more than a year

    Pros

    great place to work at

    Cons

    Not paid enough for your work

  5. "Great Company Low Pay"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Property Manager 
    Recommends
    Positive Outlook

    I have been working at Michaels full-time for more than a year

    Pros

    This company is full of heart and flexible with family situations and provide many apartment sites with social services.

    Cons

    Very low and unequal pay.

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  6. "Great People, Great Projects"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Copywriter in Irving, TX
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Michaels full-time for more than a year

    Pros

    Loved the Creative Services team — a tribe full of hard-working, fun individuals.

    Cons

    The workload was intense, but management supported the team well.

  7. "A lot of fun with great coworkers!"

    4.0
    Former Employee - Sales Associate/Cashier in Matthews, NC

    I worked at Michaels part-time

    Pros

    Management was fantastic and my coworkers were so sweet!

    Cons

    Pay was extremely low with small raises

  8. "Great Company to Work For"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Sales Associate in Los Angeles, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Michaels part-time for more than 3 years

    Pros

    Work-life balance Company Cares Great Benefits

    Cons

    It is retail Holidays are demanding Customers

  9. "Job isn't hard, but managers don't value employees"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Cashier in Harrisonburg, VA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Michaels part-time for more than 3 years

    Pros

    At my store, most of my coworkers were fantastic. The employee discount is also pretty good. Most of the work isn't too difficult and the registers are easy to understand.

    Cons

    The management didn't appreciate the work you put in. The turnover was high and management never wanted to listen to employees on why people were leaving. They have unrealistic goals for framing, especially in low-income areas. The store manager put so much stress on a new replenishment manager during the busiest time of the year she started crying during work

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  10. "Braindead corporate"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Dallas, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Michaels full-time for more than 3 years

    Pros

    Policy of free peanut butter sandwiches for some reason, so the breakroom and much of the store can be expected to be contaminated with lovely peanut butter mess.. good thing peanuts aren't a major allergen or anything... Be the first to unpack and setup new merchandise, "oh wow! Day 1 and already 40% off! What a steal!"

    Cons

    Wild and unrepentant complacency and incompetence from upper management. Corporate sycophants, who have no common sense, continually push their pet projects. From the failure of their EDV program that exempted items from THE coupon to their joke of an inventory tracking system, and countless other instances of half baked whimsy. We put all trash into a recycling compactor because of lazy and uncaring management. People scheduled at the end of the week would be cut, and management would overschedule, planning from square1, to cut that shift. If you are part time or seasonal, expect feast or famine for hours week to week. Side note: lots of hidden swastikas in the planograms for some reason?? Often recall items once customers notice hidden nazi imagery, stolen copywrite material, or just plain inappropriate content. There's really so much more to say I'll likely forget to mention a lot but here's some: Fairly racist corporate culture. Nearly eveything is imported trash that comes in smelling like pee until it airs out a bit, have fun unloading and stocking! Uncaring and unappreciative management. It's all about the money, employees are little more than cattle. Everything is timed down to the minute, and calculated out by simplistic and flawed mathematical functions. -Beating the calculated times, so that you can develop a bank of minutes, so that you can actually deal with unexpected/unaccounted issues.. not stressful at all no!

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