OCLC Reviews | Glassdoor

OCLC Reviews

Updated Feb 18, 2020

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3.7
70%
Recommend to a Friend
77%
Approve of CEO
OCLC President and Chief Executive Officer  David Prichard
David Prichard
40 Ratings
Pros
Cons
  • "Senior management is not connected to staff; rarely see CEO or vice president walking around their departments(in 8 reviews)

  • "years I was there, middle and most of upper management was abysmal(in 7 reviews)

More Pros and Cons
  1. "Bright light of true customer care in an industry with otherwise mostly private equity players"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Staff Manager in Columbus, OH
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at OCLC full-time for more than 5 years

    Pros

    Deep concern for mission and customers Innovative technology stack and tools New renovation

    Cons

    Cloudy in Ohio in the winter (and the spring and the fall)

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    OCLC2020-01-29
  2. "Save yourself by not working for IT(Systems/Networking/Infrastructure) and its management."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Systems Engineer in Dublin, OH
    Doesn't Recommend
    Negative Outlook

    I worked at OCLC full-time

    Pros

    1. Decent cafeteria 2. Good people all around 3. Okay benefits

    Cons

    1. IT management and leadership is nothing but a puppet of few or single individual 2. Leadership willing to let go most of the team for a particular resources, lots of pressure exerted on the team and make them suffer 3. Management don't care much about you as an individual and not open for ideas from other team members except few 4. Narrow outlook towards future and bunch of technical people promoted to the management

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    OCLC2020-02-18
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  4. Helpful (2)

    "Management Issues"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Support Analyst in Dublin, OH

    I worked at OCLC part-time for more than 10 years

    Pros

    Decent pay, benefits. Librarians are great to work with

    Cons

    Management on auto pilot, mindless pc nonsense in decision making

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    OCLC2020-01-08
  5. "Great place to work and for a good cause"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Lead Software Engineer in Dublin, OH
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at OCLC full-time for more than 5 years

    Pros

    working to help libraries around the world is very rewarding. Great benefits and flexible schedule that allows for good work/life balance

    Cons

    sense of direction in management is not clearly articulated

    OCLC2019-07-02
  6. Helpful (3)

    "OCLC is okay, but there are too many managers"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Senior Software Engineer 
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at OCLC full-time for more than 10 years

    Pros

    Smart motivated co-workers, good benefits, decent pay.

    Cons

    Too many managers, many of whom have no experience with librarians or library patrons. Few career development opportunities. Little to no training on technologies you are expected to master. You must learn new technologies on your own time. There is general staff distrust of upper management's capricious decisions.

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    OCLC2019-04-06
  7. Helpful (1)

    "Great Benefits, Iffy Management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Software Engineer in Columbus, OH
    No opinion of CEO

    I have been working at OCLC full-time for less than a year

    Pros

    Great benefits to all of its employees. Overall great place filled with nice people who are willing to help.

    Cons

    Corporate environment this could be a pro to some, but a con to me so be aware that corporate politics plays a role. Management (at least for me) was sub par in training new employee

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    OCLC2019-03-26
  8. "Good people weak benefits"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 

    I worked at OCLC full-time for more than a year

    Pros

    They’re one of the best at what they do. Their products are key to helping libraries

    Cons

    Benefits are below average.

    OCLC2019-03-15
  9. Helpful (3)

    "Could be incredibly great, but ..."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    No opinion of CEO

    I have been working at OCLC full-time for more than a year

    Pros

    The benefits are hands down fantastic. The pay is average. The gym is open 24/7. You can work from home when you need. And the cafeteria is pretty nice. But the benefits are the main reason I stay at the company.

    Cons

    The company simply has too many products and not enough cross-team communication. Many of the managers and directors have their minds stuck in 2000 and it is frustrating for younger employees who see what the company can do. Developers are working on code that was written before they were born. The company invests in making its members happy, but in reality it should also be focusing on updating its technology and practices.

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    OCLC2019-02-11
  10. Helpful (11)

    "Good benefits, poor management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Dublin, OH
    Doesn't Recommend
    No opinion of CEO

    I worked at OCLC full-time for more than 10 years

    Pros

    Benefits, ability to work from home part of the time.

    Cons

    For the 20+ years I was there, middle and most of upper management was abysmal. Very few in management had a clue as to how to manage people. Also, most men made 15-25% more than women in the same positions who had been there longer. There was a culture of being very late to meetings or being overbooked and not attending meetings. Many times the same meeting would be held multiple times so that "everyone" could attend. Lots of valuable time wasted.

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    OCLC2018-11-28
  11. Helpful (11)

    "wow is the management bad at OCLC!"

    StarStarStarStarStar
    Former Employee - Anonymous Employee 
    Doesn't Recommend
    Disapproves of CEO

    I worked at OCLC full-time

    Pros

    Very dedicated worker bees fulfilling the true mission of a library cooperative

    Cons

    Only in hindsight can you realize how bad the management of OCLC performs. They are all very richly compensated and suffer from dunning-kruger effect (look it up bruce crocco) The manager style is kiss up kick down (that's you andy bush)

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    OCLC2018-12-01

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