OMG Tech Help Reviews | Glassdoor

OMG Tech Help Reviews

Updated April 6, 2017
52 reviews

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3.1
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Elliot Loewenstern
39 Ratings

52 Employee Reviews

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  1. "Great Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at OMG Tech Help full-time

    Pros

    Great opportunities for advancement

    Cons

    FTC Issues and has not reopened


  2. "Company was shut down by FTC"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Human Resources Director in Delray Beach, FL
    Former Employee - Human Resources Director in Delray Beach, FL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at OMG Tech Help full-time

    Pros

    Great and loyal employees. Held on until the end.

    Cons

    Owners were unethical and were shut down by the FTC

    Advice to Management

    Stop being greedy.

  3. "Bye bye omg."

    StarStarStarStarStar
    Former Employee - Help Desk Team Lead in Boynton Beach, FL
    Former Employee - Help Desk Team Lead in Boynton Beach, FL

    I worked at OMG Tech Help (Less than a year)

    Pros

    Free coffee good coworkers food truck

    Cons

    Mgmt carpets lights equipment pay


  4. "SCAM!!!!!!!!!!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Comission. Great co-workers.. Team Leaders are great.

    Cons

    Boiler Room call center, no room for advancement, poor benifits.


  5. "SCAM!!!!!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Agent in Boynton Beach, FL
    Former Employee - Sales Agent in Boynton Beach, FL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at OMG Tech Help (Less than a year)

    Pros

    Decent coworkers and good benefits, average training and management

    Cons

    This company got what it deserved by getting shut down for ripping people off. I realized what was going on there and left !

    Advice to Management

    None, because you are crooks and you are getting what's coming to you!!


  6. "The best job I ever had"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at OMG Tech Help full-time (More than a year)

    Pros

    The management was always very helpful. The owners were very involved and thrived for constant improvement and customer satisfaction

    Cons

    We were Shut down for being falsely accused of scamming the customers

    Advice to Management

    Good luck. I know you all worked hard to get where you were. It was completely unfair that this opportunity was taken from you, from us all.


  7. "Resolved customer computer issues and installed propriety software remotely using Logmein and Five9."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - IT Help Desk Tech in Delray Beach, FL
    Current Employee - IT Help Desk Tech in Delray Beach, FL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at OMG Tech Help full-time (More than a year)

    Pros

    I loved working in the IT Dept at OMG. It was a family atmosphere. I made many friends there, but most importantly I learned so much from the techs that were more experienced than I was. It had made me a much better tech.

    Cons

    The company was seized by the FTC for defrauding the public. Sales persons were told to lie to customers in order to get them to buy our services.

    Advice to Management

    Become persons of integrity and stop stealing money from the elderly by lying to them.

  8. "Quality Assurance Rep"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - QUALITY ASSURANCE and CUSTOMER SERVICE in Delray Beach, FL
    Former Employee - QUALITY ASSURANCE and CUSTOMER SERVICE in Delray Beach, FL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    I loved the work I was doing

    Cons

    Sometimes employees did not follow policy and was not trained properly


  9. "Run"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Learned a lot about what NOT to do in a business.

    Cons

    Never appreciated and always overworked

    Advice to Management

    Stop scamming people


  10. "The Best Atmosphere to Work In"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales in Delray Beach, FL
    Former Employee - Sales in Delray Beach, FL
    Recommends
    No opinion of CEO

    I worked at OMG Tech Help full-time (More than a year)

    Pros

    As one of the original employees of OMG, I can personally say I have experienced the peaks and valleys to their fullest. The atmosphere was positive and upbeat, and could very well be the most rewarding experience I have ever had. We sold compliantly and were extremely intrinsic of satisfying the customer's needs. It is very simple; the computers were fixed to the standards of the customer. At OMG, I was trained that the company was to never be compensated if the customer was not satisfied. We were to not "high pressure" close customers, and when necessary dismissed representatives that did not sell compliantly. Reps weren't even allowed to have pens at their desk, nor were they to have phones or store any customer info. at all. It was a generally acknowledged rule that no customer was to be overlooked or taken advantage of. We helped so many people navigate the computer. It is not easy for everyone to locate the windows key!

    Cons

    The biggest con of working at OMG is that the experience is no longer; What the press had failed to mention was that there are hundreds of thousands consumers that were fully satisfied. Calls were monitored for quality assurance and I can definitely guarantee that the techs took hours upon hours (even days in some cases) to properly fix the computers the right way. Anyone who was in that building knew exactly what was expected of them.

    Advice to Management

    It's not about what you walk away from, it's about what you walk away with. I personally walked away with a learning experience that is beyond priceless.


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