ONEOK Reviews | Glassdoor

ONEOK Reviews

Updated November 27, 2018
100 reviews

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3.2
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ONEOK President & CEO Terry K. Spencer
Terry K. Spencer
43 Ratings

Employee Reviews

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Pros
  • "They're flexible with work-life balance" (in 6 reviews)

  • "Great history, great leadership and good benefits" (in 8 reviews)

Cons
  • "Market based pay is well under actual market" (in 10 reviews)

  • "Market based pay is similar to government pay scale with the exception of no COL increases" (in 9 reviews)

More Pros and Cons

  1. Featured Review

    "I&E tech"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - I&E Technician in Houston, TX
    Current Employee - I&E Technician in Houston, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at ONEOK full-time (More than 3 years)

    Pros

    Great company to work lay back, safety oriented, good pay, good hours, and great benefits.

    Cons

    Nothing really major to report.

    Advice to Management

    Keep up the good work

    ONEOK Response

    Jun 28, 2018 – Electronic Communications

    Thank you for taking the time to share your experience. We are glad to hear you are enjoying your time at ONEOK and hope you will share your feedback with your supervisor. Your work is important to... More


  2. "No Work/Life Balance"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Medford, OK
    Former Employee - Anonymous Employee in Medford, OK
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at ONEOK full-time (More than 3 years)

    Pros

    Benefits were on par with industry

    Cons

    Hours were not as described

  3. "A great company to work for!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Tulsa, OK
    Former Employee - Anonymous Employee in Tulsa, OK
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at ONEOK full-time (More than 3 years)

    Pros

    ONEOK is actively involved in the community and encourages employee volunteerism, friendly workplace environment, generous employee benefits.

    Cons

    Compensation is at the low end of market rates. Ultraconservative culture can lead to slow career growth and bureaucracy to deal with.

    ONEOK Response

    Nov 5, 2018 – Electronic Communications

    It is great to hear that you are enjoying your job so far. Thank you for taking the time to share your experience with us. We’re happy to have you at ONEOK.


  4. Helpful (5)

    "The company is not what it used to be."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Accountant in Tulsa, OK
    Current Employee - Accountant in Tulsa, OK
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at ONEOK full-time (More than 10 years)

    Pros

    The benefits are good and we have an on-site Dr. Vacation time starts out at 3 weeks for new employees.

    Cons

    We are working short staffed and have to walk on water to get a raise, but have no idea when the raise will come. It might be 3 years or 1 year. We are already underpaid compared to other companies in the area. Underachievers are not fired and bullies are promoted. Seems like it has gone downhill after John Gibson retired as CEO. Nobody in management will address the obvious, they have continued to cut staff and tell us that we were “over staffed”. When people make mistakes because they are overworked, no one will wake up and smell the coffee. They blame the employees for making mistakes when they get burned out instead of addressing the real issue which is being understaffed.

    Advice to Management

    Be transparent and admit that staff has been cut and give us the tools we need to operate “lean”. Management needs to be trained on how to recognize burnout. Explain how/when raises are given, it should not be a mystery. If an employee is performing at at least as expected, they should be given a minimum of a cost of living raise YEARLY....period. Bullies should not be allowed to stay employed. I have seen and heard horrible stories of people getting bullied and the reporting employee is retaliated against..... the policies are not followed with this. Stop the dysfunctional gaslighting!

    ONEOK Response

    Sep 17, 2018 – Electronic Communications

    We are sorry to hear you are not having a pleasant experience. This is certainly not our goal and we appreciate you sharing this information about your time at ONEOK. We sent your comments to the... More


  5. Helpful (1)

    "Sr. IT Developer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Software Developer in Tulsa, OK
    Former Employee - Senior Software Developer in Tulsa, OK
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    Pros

    Nice view of downtown
    If you want to watch NetFlix all day this is the place for you
    Ability to work 9-4 everyday no questions asked
    Off every other Friday

    Cons

    Incompetent Management across the board
    Worst CIO I have ever seen. Zero strategy
    Doesn’t listen to the people that know what’s going on
    Lack of vision and strategy
    Does not hold anyone accountable

    Advice to Management

    Hire experienced leaders
    Stop with the good ole boy network
    Put someone in place that has vision and understands the business

    ONEOK Response

    Sep 17, 2018 – Electronic Communications

    We are always looking to improve so we appreciate your feedback. Feel free to send further details to hrsolutions@oneok.com. Thank you for your work at ONEOK and we wish you the best of luck in... More


  6. Helpful (1)

    "Accountant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at ONEOK full-time

    Pros

    Great benefits
    Doctor in basement for free

    Cons

    Lack of recognition
    Was told to only to move laterally


  7. "Great place to work!"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Really great place to work!

    Cons

    Hard to move up past a certain level.

  8. "ONEOK Partners"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Tulsa, OK
    Former Employee - Customer Service Representative in Tulsa, OK
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at ONEOK (More than 8 years)

    Pros

    Great benefits; matching charitable contributions; good 401k and profit sharing plan; and pay is good.

    Cons

    Opportunities for advancement are limited and not openly encouraged, nor is there training or coaching for career advancement.

    Advice to Management

    Work with your top performers to offer coaching/mentorship for those that want the opportunity for advancement and have the desire to step into management .


  9. Helpful (7)

    "I’d leave if given the chance"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Tulsa, OK
    Current Employee - Anonymous Employee in Tulsa, OK
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I have been working at ONEOK full-time (Less than a year)

    Pros

    Benefits
    Relatively casual dress code
    Mostly good managers
    Down to earth executive team - they’re mostly good ole boys so don’t make them angry
    Good pay for the jobs
    You won’t get fired, even if you’re absolutely horrible at your job

    Cons

    Too many “groups”
    Not enough people WORKING
    No accountability for anyone under VP’s
    Too many managers/directors (there are several who have NO ONE reporting to them)
    too much time spent on extras (volunteering, meetings for resource groups, random outside events)
    You won’t get promoted unless you kiss butt and/or are related to an executive . (Even if you go above and beyond for your job)
    No one gets fired for anything, unless you break the law and people find out (again- if you know, or are related to, someone in management then no need to worry because you won’t get fired at all.)

    Advice to Management

    PLEASE start firing people who can’t do their jobs.


  10. Helpful (1)

    "Pay is very competitive with market, supervision is 50/50. Next to no accountability however from what I’ve seen."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - I&E Technician in Williston, ND
    Current Employee - I&E Technician in Williston, ND
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at ONEOK full-time (More than 3 years)

    Pros

    Pay - raises are slow to get approved, but based on performance. You do your job, you’ll get rewarded.

    Supervisors - some of the people in this position makes a guy wonder how f they lied on their resume. Some are also very good though.

    Benefits - very good

    Profit Sharing - very good

    401k - 100% vested in this as well as profit sharing the day you start.

    OT - lots of this.

    Company Truck - I got a brand new truck when I started. Your responsible for the maintenance and service on it.

    Cons

    People aren’t held accountable. It’s amazing what people can get away with. You don’t necessarily have to know your job, because someone will always come out and do it for you.

    Advice to Management

    Better training/hold people accountable for their actions.