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      OneSource Virtual

      Engaged Employer

      OneSource Virtual reviews about "training"

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      80% positive business outlook

      Ratings by category

      4.3

      Diversity & inclusion

      4.2

      Culture & values

      4.1

      Work/Life balance

      4.0

      Senior management

      3.9

      Compensation and benefits

      3.8

      Career opportunities

      Ratings by demographic groups

      Reviews by job title

      59 reviews
      4.0
      Nov 9, 2025

      QA Specialist

      Qa specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Complete WFM position Flexible Time Off policy Holiday Hours Decent Benefits package

      Cons

      No Tuition Reimbursement Both Pros and Cons with training agents remotely Expect to perform tasks outside of your job description No additional pay or compensation for additional tasks Annual Salary and Bonus increases are very minimal Bonus is based partly on company performance regardless of employee performance Constant changes to processes and the need to adapt or stay behind Expect management to contact you outside of business hours Constant reorganizations This position itself does not have a lot of opportunity for advancement unless you move to a different department or change roles.

      avatar
      OneSource Virtual Response
      2mo
      Thank you for your loyalty and dedication over the past five-plus years, and for taking the time to share such detailed feedback! We're glad the flexibility, time off, and benefits have been positive in your experience. We appreciate your honesty and take your feedback seriously. We'd encourage you to connect with your manager or HR Business Partner to discuss your concerns. Your tenure and contributions matter, and we're committed to listening and finding ways to make sure you feel supported in your role.
      5.0
      Nov 22, 2023

      Best job I've had, hands down.

      Payroll specialist ii
      Recommend
      CEO approval
      Business Outlook

      Pros

      Management actually treats you like a human being and not a number. Growth is encouraged and you are listened to. No micromanagement in sight. Regular skip level meetings to ensure ideas are circulated on all levels, and a rapidly evolving service roster. A+ cultural values and this company truly walks the walk. Work life balance is a reality here instead of just a buzzword. Benefits are far above any similar provider I've worked for and compensation is as generous as is prudent in my opinion. Training is comprehensive. It's an exciting time to be here.

      Cons

      With all of the changes, they are still smoothing out some of the lumps and bumps with post-training ramp up. This can cause small conflict and confusion regarding who is supposed to handle what. I do also see this as a benefit because the management team looks at the individual instead of going "by the book."

      avatar
      OneSource Virtual Response
      2y
      Thank you so much for that review! We agree OSV is an amazing organization and we have the best team! We love your suggestions and will be passing those along to our Total Rewards team.
      4.0
      Jun 15, 2023

      Great company to work

      Automation engineer lead
      Recommend
      CEO approval
      Business Outlook

      Pros

      I have been working in this firm for 5 months now in IT, even though it is a small company with around 1000+ Full Time folks. They are working on the latest technology, workday, HR, salesforce, and azuredevops I've a cool team and manager to work with. Pay is good, and they match standard industry practice. They have a good working culture. Lots of new things to learn and develop your carrier. Overall HR system and Training they provide via the web and live sessions are pretty cool.

      Cons

      Lots and lots of work to manage :)

      avatar
      OneSource Virtual Response
      2y
      Wow! Thanks for taking the time to leave such a positive review. OSV continues to grow and is always looking for additional opportunities to enhance our technologies. We are very proud of our culture and the way we support each other. Thanks for working here and helping to make OSV a great place to work!
      3.0
      Jul 28, 2023

      Good Company

      Payroll specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Stable company with tons of growth and change. Pay and benefits are decent.

      Cons

      Training is very inadequate. In charge of very large payrolls without being equipped properly with enough training on the software.

      avatar
      OneSource Virtual Response
      2y
      Thanks for taking the time to leave your review. Our ability to change while keeping our core values at the forefront is something we are very proud of. While growth does bring about change, we are extremely excited about our continued growth in the market. As for the training programs, we are constantly evaluating our training processes for our new hires, which is why we created an entirely new program to ensure our new team members are prepared. Thanks for your feedback and we appreciate the contributions you made to OSV.
      2.0
      Jun 19, 2025

      Low pay for what they expect

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Working from home is the main positive point.

      Cons

      Pay (below market) Training (memorize instead of learn) (Micro) Management

      1.0
      May 25, 2024

      Worst job ever

      Regional tax specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Fun Fridays, work from home

      Cons

      Very stressful, have their favorites, pay increase sucks, no formal training

      avatar
      OneSource Virtual Response
      1y
      We appreciate you taking the time to write this review. First and foremost, we want to assure you we value each team member. At OSV, we have an Open-Door policy that encourages employees to schedule a meeting with any management person. This individual can be in any leadership position in the organization, from our CPO, Jane Huston, to any HR business partner. Given the concerns in your review, we highly recommend you reach out to discuss your unique situation to help us gain a better understanding. Please give us the opportunity to help.
      5.0
      Aug 6, 2024

      Great Teams, Fun Culture, Company Values

      Director
      Recommend
      CEO approval
      Business Outlook

      Pros

      I love my team, everyone is great to work with. Leadership gives insight into the company strategy and financials. We can give feedback on how to improve our work and help customers, and our leadership teams listens to us. There's a chance for a raise every year.

      Cons

      There isn't a lot of diversity at higher levels. Raises are usually small. Some managers need more training and to be held accountable.

      avatar
      OneSource Virtual Response
      1y
      Thank you for your feedback and your contributions to OSV over the last several years. We appreciate your insights and will ensure your feedback gets to the right people.
      4.0
      Jan 19, 2026

      OneSource Virtual pros and cons.

      Tax data specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Very flexible and good health insurance. Good culture.

      Cons

      Pay could be better, no opportunities to grow, Lack of Training.

      avatar
      OneSource Virtual Response
      2mo
      Thank you for sharing your honest feedback, and for your three-plus years with OneSource Virtual! Our goal is a great culture and benefits! Growth, training, and compensation are important, and we want every employee to feel empowered to own their development journey. Your manager, HR Business Partner, and Career Coach are great resources to help you explore what's available and take that next step. We encourage you to reach out to any of them and start the conversation.
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