OpenLink Financial Reviews | Glassdoor

OpenLink Financial Reviews

Updated November 17, 2017
210 reviews

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3.4
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OpenLink Financial CEO Rich Grossi
Rich Grossi
15 Ratings

210 Employee Reviews

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Pros
  • Depending on the manager work life balance is great; although not so much in dev roles (in 16 reviews)

  • There are many good people - who genuinely want to do good work for our Clients (in 12 reviews)

Cons
  • The biggest negative about OpenLink is that there is no career growth (in 9 reviews)

  • No training is offered either for your professional improvement or even for you job (in 9 reviews)

More Pros and Cons

  1. "Continuously Improving"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Product Manager in Uniondale, NY
    Current Employee - Product Manager in Uniondale, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at OpenLink Financial full-time (More than 10 years)

    Pros

    Phenomenal work life balance, focus on employee engagement, industry leading software, great facilities, talented staff, tremendous opportunity to learn about all facets of software and the business it supports

    Cons

    Sometimes the company is at the mercy of the markets it serves, which is no way the fault of OpenLink, but something that does effect your day to day.

    Advice to Management

    Continue the course, continue the investment in people, technology and management. Take that next step in our evolution from that small company started 25 years ago to becoming an employer of choice.


  2. "There is a place for everyone"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Uniondale, NY
    Current Employee - Anonymous Employee in Uniondale, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at OpenLink Financial full-time (More than 8 years)

    Pros

    Openlink operates in lucrative markets. There are plenty of learning opportunities in multiple areas. Company is flexible and supports moving to other teams, roles and locations, when opportunities present. There are growth opportunities if you are ready to take the initiative and make bold moves.

    The senior leadership (especially the old timers) care about their employees. They understand that there are employees who want work-life balance and employees who are ready to go the extra mile to grow. There is place for both which makes the company a great company to work for.

    Most of the managers are flexible with timings and occasional remote working.

    Recently, the company has increased focus on strategy (thanks to ex-CEO John O'Malley) and the investment towards Cloud and CIC has gotten the clients excited. Clients are also excited to have Rich Grossi (new CEO) executing the strategies, who has been with the company for over 20 years and understands the market, the company, its culture and its clients.

    Company is also trying to address client feedback and problem areas, one at a time. But it's taking longer than what most would expect, due to the complexity of the product base.

    Cons

    Even though there has been some effort to move towards standard use of modern tools and technologies, this is not a priority for the company. This often causes projects to go over budget.

    Advice to Management

    The leadership team needs to lay out a plan of migrating towards modern technologies and stick to it.

  3. "Back on Track"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Uniondale, NY
    Current Employee - Anonymous Employee in Uniondale, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at OpenLink Financial full-time (More than 10 years)

    Pros

    Rich Grossi has put a large emphasis on engagement and culture. Employees are once again feeling a sense of ownership and excitement. Choosing a CEO from within positioned the company for short term success by allowing us to continue to drive and deliver in areas that already had momentum, such as the OpenLink Cloud products.

    Cons

    It will take time to realize all of the improvements from the increased engagement efforts, but at least there is leadership in place now that truly believes in it.

    Advice to Management

    Stay the course with recent initiatives, it's working.


  4. "Best company to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Business Analyst in Uniondale, NY
    Current Employee - Business Analyst in Uniondale, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at OpenLink Financial full-time (More than a year)

    Pros

    The HR has an open door policy and anyone can have a fruitful conversation with them. Mr. Andy Goodman, the CHRO has been a phenomenal leader for the HR vertical. I work very closely with most of the team and I absolutely love it. Other teams are equally good. Overall, I love workInv here.

    Cons

    Consistent need for new projects to be undertaken.

    Advice to Management

    Very transparent and employee friendly CEO. Absolutely trust them!


  5. "Developer"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Approves of CEO

    I have been working at OpenLink Financial full-time (More than 3 years)

    Pros

    Work Culture, Benefits and CEO

    Cons

    Frequent changes in Organization structure.


  6. Helpful (1)

    "A home run by H&F, promoting Rich Grossi to CEO"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Uniondale, NY
    Current Employee - Anonymous Employee in Uniondale, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at OpenLink Financial full-time (More than 10 years)

    Pros

    Great job selecting an experienced, proven leader that understands OpenLink’s business inside and out. With great vision and leadership skills, and 20+ years at OpenLink in various executive leadership roles, Rich brings a wealth of knowledge, experience, and a long record of execution and delivery achievements to his new role. There has been a great buzz in the office since the new CEO announcement, as Rich has earned the trust and confidence of OpenLink’s employees over the years and they are optimistic again about the future of OpenLink. There was similar client feedback at the EMEA NEXT Conference, where clients expressed excitement and comfort that OpenLink has a CEO that they know and trust for a long time, and a CEO that knows the OpenLink products well and understands their business and needs.

    Cons

    There have been many executive level changes over the last five years, but this change was well received across the employee base and client base.


  7. Helpful (1)

    "Optimistic"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at OpenLink Financial full-time (More than 8 years)

    Pros

    CEO understands all aspects of the business. The outlook amongst the employees is positive by having an insider take the lead and see the company finally recognize its full potential.

    Cons

    At times a very tough market in a tough and competitive industry. Need to do more on the pre-sales and sales side in order to stay ahead.

  8. Helpful (1)

    "Challenging, and will bring out your best..."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Uniondale, NY
    Current Employee - Anonymous Employee in Uniondale, NY
    Positive Outlook
    Approves of CEO

    I have been working at OpenLink Financial full-time

    Pros

    As a long time employee, I have seen OpenLink identify talent and capability in individuals and ensure that it is fully realized and expressed. The company, the product, the quality of/relationship with clients/, ... reflect this philosophy.
    The recent appointment of Rich Grossi as CEO is perhaps the most public example, and I expect outstanding results.

    Cons

    Would like to see OpenLink accelerate its plans and transformation.

    Advice to Management

    You've recently come a long way in a short time, more of the same please...


  9. Helpful (1)

    "Director"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at OpenLink Financial full-time (More than 5 years)

    Pros

    Fun place to work with great people.

    Cons

    Not a lot of room for advancement.


  10. Helpful (1)

    "Back on the path to success"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Vice President Operations in Uniondale, NY
    Current Employee - Vice President Operations in Uniondale, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at OpenLink Financial full-time (More than 10 years)

    Pros

    Having been within the organization for more than a decade, I have had a wonderful opportunity to wear many hats and progress through numerous functional areas within Openlink. Openlink has historically rewarded individuals who have taken responsibility and driven new solutions (whether product, operations, etc) with additional opportunity and career progression, which has made for a rewarding environment for those driven to succeed.

    I've had the pleasure of working work with Openlink's new CEO, Rich Grossi, for the majority of my career at Openlink, and he has consistently been a pillar of support and employee-centricity within the organization. Rich has been a mentor to many over his 20+ years at Openlink, and has helped to build and transform numerous functions. His focus on employees is well-known, and was among the first to implement programs such as employee mentorship (pairing up senior cross-functional leaders with new hires), summer hours (allowing employees the opportunity to leave early on Fridays), and many more within his historical verticals. The focus from Rich has always been on delivering results and adding value to the organization, not hours in the office, and he has helped drive the shift of culture towards high-performance as CTO before his recent appointment to CEO. Culture is indeed a journey as many experts will state, but Openlink's attention on helping to facilitate positive change has been very evident and well received by its global employee base.

    I've had a great degree of respect for the backgrounds and pedigree of many of OpenLink's prior CEOs, but I can unequivocally say that I think the best man for the job is now in the seat, and I have an extremely positive outlook on where we will go from here.

    Cons

    Openlink has had a few off years where it has not been able to successfully capitalize on all of its business targets, which has hindered growth and therefore some level of opportunity for vertical growth for various functions. However, at the same time Openlink has worked on establishing a new set of market strategies which has open up additional horizontal opportunities across most functions and has set the stage for a return to growth and success.

    Advice to Management

    Openlink has a lot of history, and a lot of long-tenured employees who have been a part of that history that remain with the company through today. It is key to continue to balance infusions of modern best practices with a recognition of what has helped Openlink be successful through its history. Openlink has at times shown a resistance to change and effective change management (most notably ensuring employee understanding and buy-in) will be key to evolving and driving further towards the road to success.


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