PROS Reviews
Updated May 17, 2023
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Top Review Highlights by Sentiment
- "New employees are getting great support and also remote employees are getting all the help they need." (in 14 reviews)
- "Poor leadership and performance above the individual contributor level is constantly turned around and blamed on individuals." (in 11 reviews)
- "Managers are aware of this but they just pour work on people who are taking things up quietly and side eye the lazy once." (in 11 reviews)
Ratings by Demographics
This rating reflects the overall rating of PROS and is not affected by filters.
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- Current Employee, more than 5 years★★★★★
PROS is always pros
May 15, 2023 - Senior Product Support Engineer in Houston, TXRecommendCEO ApprovalBusiness OutlookPros
I like the work culture and every ones opinion will be considered
Cons
No Cons as of now
- Former Employee, more than 1 year★★★★★
Great company, but going downhill fast
May 8, 2023 - Implementation Consultant in Houston, TXRecommendCEO ApprovalBusiness OutlookPros
There were a lot of great things before they started taking them away. Now I would really just say that the people are what makes this place great. Everyone you work with will happily help you if you had any questions or needed help. I always asked questions and they would rather help and you get better than just letting you crash and burn. People in the trenches lookout for each other.
Cons
First they have taken away 100% remote work for the most part. Especially if you live in Houston. They are very restrictive of your time off now, when it's advertised as unlimited. (Before it was very relaxed, not anymore). Plus with 2 major layoff waves in the past 9 months, your job does not seem secure whatsoever and leaves everyone on edge. For good reason because they are still laying people off due to "performance" issues. In my opinion, the product itself is outdated and cumbersome for an average end user to use. It does help, but Pros needs update their products usability to stay competitive in this market. In this role, the opportunities are almost unreachable in a sensible timeframe. Add a below market salary to that and it leaves very frustrated workers on the lookout for better, high paying roles outside the company. They have "metrics" now to help you get promotions, but they have no real way to quantify any of it. Promotions are random if they have the budget. You gain a lot of valuable experience and the company just doesn't value that as they should.
Continue reading - Current Employee, more than 1 year★★★★★
Great place to work
May 10, 2023 - Head of Partnerships in Miami, FLRecommendCEO ApprovalBusiness OutlookPros
PROS is a great place to work because leadership is involved and engaged, communication is a top priority, healthy company culture is intentional, and most importantly, individuals are empowered to grow.
Cons
There are no downsides to working at PROS.
- Current Employee★★★★★
Pros
Good office and great employees.
Cons
Pay was lower than I expected.
Continue reading - Current Employee, more than 10 years★★★★★
Great culture, profitable strategy
Apr 5, 2023 - Director in Houston, TXRecommendCEO ApprovalBusiness OutlookPros
In spite of the challenges many companies are going through in the tech sector, PROS is doing an admirable job maintaining a healthy corporate culture amidst downsizing and pivoting strategy to profitable growth
Cons
The only negative has been layoffs this past year due to macro changes in the economy. The silver lining is that PROS is poised to become profitable shortly, be end of 2023.
Continue reading - Current Employee, more than 3 years★★★★★
Pros
Great team, flexible vacation, new challenge every day
Cons
Workload can be too much if you don't monitor your allocations. Management understands it, as long as you and your manager are on the same page it should be ok
- Former Employee★★★★★
Pros
Nice people, culture, and building
Cons
no advancement, benefits are not great
Continue reading - Current Employee, more than 3 years★★★★★
An amazing place to work!
Apr 19, 2023 - Technical Trainer II in Houston, TXRecommendCEO ApprovalBusiness OutlookPros
I really enjoy working here and in this industry. PROS is an amazing and thoughtful company to work for.
Cons
My experience thus far have all been positive.
Continue reading - Current Employee, more than 5 years★★★★★
Perfect mix of great work and great people
Mar 15, 2023 - Anonymous/Employee in Houston, TXRecommendCEO ApprovalBusiness OutlookPros
Never a dull day. Always a project or initiative to get involved with to keep things interesting. The management team has had some difficult decisions over the past few years and all things considered- I feel they have balanced prioritizing their people and the health of the company. The product is cool and the people are awesome. It’s a great place to be.
Cons
Sometimes decisions get caught in debate which slows down progress and creates excess work.
Continue reading - Former Employee, more than 1 year★★★★★
Great Place to work
Apr 20, 2023 - Software Engineer in Houston, TXRecommendCEO ApprovalBusiness OutlookPros
Amazing place to work and grow.
Cons
Layoffs could happen and you could be laid off
Continue reading
PROS Reviews FAQs
PROS has an overall rating of 4.0 out of 5, based on over 580 reviews left anonymously by employees. 79% of employees would recommend working at PROS to a friend and 62% have a positive outlook for the business. This rating has decreased by -3% over the last 12 months.
79% of PROS employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated PROS 4.1 out of 5 for work life balance, 4.3 for culture and values and 3.7 for career opportunities.
According to reviews on Glassdoor, employees commonly mention the pros of working at PROS to be benefits, culture, coworkers and the cons to be senior leadership, career development, management.
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