PROS Reviews

Pros

The culture at PROS is people focused. People are always willing to help, hang out and support one another. PROS is one of the more diverse tech companies, has good benefits, unlimited PTO and a nice work from home policy. PROS finally hired a real CPO and she is excellent!! Most of the people here are pretty young <40 and super friendly. Most of the recent reviews come from the 120+ new people that were hired in recent months. Depending on your project, you get to travel to cool places and are challenged to solve complex problems in the B2B/travel space.

Cons

PROS advertises itself as 'dynamic AI platform powering commerce in the digital economy'. The tech stack that powers PROS is expensive, outdated, sinking, and takes waaayyyy too long to implement. Currently the B2B side, is the growth engine as travel side is stable and not many new travel subscriptions. Sales teams is unorganized and tends to oversell and that leads the implementation team scrambling trying to meet the expectations the sales team committed to a customer. PROS product UI/UX is stuck in the early 2000s and needs a major upgrade. PROS is being slaughtered by a B2B pricing tech start up that has no intention of slowing down and is poaching current customers. There are employees/teams who go above and beyond but are not recognized for their efforts (No Presidents Club, NO Promotions, NO Award or NO Quarterly bonus) and this can be demoralizing and devaluing. Some of the directors/managers have been at PROS soo long that they are all 'buddy-buddy', ineffective and do not add value to the department or company. Continue to practice due diligence in hiring, there is a guy who has displayed unwelcome s3xual advances to young women in the office. Take sexual harassment complaints seriously. Please, hire competent project managers who know how to listen, lead, and manage the needs of multiple stakeholders. Too many lackluster PMs, who expect their project team and ICs to do their work for them.