PROS Reviews | Glassdoor

PROS Reviews

Updated October 17, 2017
171 reviews

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3.7
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PROS President, CEO, and Director Andres D. Reiner
Andres D. Reiner
89 Ratings

171 Employee Reviews

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Pros
Cons
  • The promotion guidelines are not clear also there is no clear career path for the employees (in 11 reviews)

  • So much work and new wins that internal processes are stressed for capacity (in 5 reviews)

More Pros and Cons

  1. "Great company to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at PROS full-time

    Pros

    Really smart people, great culture

    Cons

    They need better internal communication


  2. Helpful (1)

    "Director"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at PROS full-time

    Pros

    Innovation, something to learn every day, Small company culture

    Cons

    a little too many processes for a small company

    Advice to Management

    focus on efficiency and keep it simple

  3. "Review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at PROS full-time (Less than a year)

    Pros

    Good people, good work, positive attitude.

    Cons

    Always being motivated to become better.


  4. Helpful (4)

    "No career path"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Disapproves of CEO

    I have been working at PROS full-time (More than 3 years)

    Pros

    You'll work with some of the smartest and nicest people you've ever met. At the worker bee level, people are collaborative, committed and truly team-oriented.
    Many departments offer opportunity to work remotely in positions above entry level.
    Well-stocked kitchens.

    Cons

    No career path due to limited growth in many areas. Many good people have left the company recently because of this.
    Company eliminated formal performance reviews, so your compensation and bonus is completely at the discretion of your manager with no transparency into what's behind the numbers.
    Senior leadership lacks a clear strategy for growing the business; instead rolls out a different set of initiatives and buzzwords every few months to see what sticks without giving thought to how to execute.
    Lots of politics.

    Advice to Management

    Listen to your people and stop shooting the messengers who are just trying to make things better.
    Bring back formal performance evaluations -- employees deserve better transparency into how they are being evaluated.
    Provide better support to the sales team; they are the lifeblood of the company.


  5. Helpful (5)

    "20th century technology with modern marketing tricks"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at PROS full-time

    Pros

    Stability and a relatively noncompetitive workforce, if you know one part of how some product operates and get along with the upper management fat cats you are almost guaranteed a life time job.

    Cons

    The technologies are old, I mean dinosaur-old, and to survive there has been over-reliance on key partners to bring in new customers, at the cost of product development and system integrity of our own, which would result in an even more outdated suite of products as time goes by. In contrary marketing would always come up with various initiatives and campaigns to re-introduce the same snake oil in a new bottle, I felt bad for the customers who were struggling to get what they wanted online one after another.

    Advice to Management

    Move on or move out of the way.


  6. Helpful (1)

    "Blessed to work here!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Program Manager in Houston, TX
    Current Employee - Program Manager in Houston, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at PROS full-time (Less than a year)

    Pros

    PROS sticks by their values! Everyone works hard and plays hard, but when the hard times came (Hurricane Harvey) the company really showed their true colors! The CEO himself was rescuing employees from their flooding homes! Employees were checking in with one another! The organization world wide stepped in to help our Houston employees! I'm beyond blessed to be working for an organization that really takes care of their employees!

    Cons

    We need more space. The growth of our business is so great, we need more room for the growing number of employees. More huddle areas. More conference rooms.

    Advice to Management

    Keep up the great work and thank you for caring about each and every employee!


  7. Helpful (5)

    "Being investigated by the Department of Labor for false employment of foreigners"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at PROS full-time

    Pros

    Flexible work locations, thanks to a large portion of management team living in remote country locations, this company is very easy with you working in your bed, literally.

    Cons

    Some of us are being contacted by the DOL to help investigate compensations paid to foreign workers being systematically less than those domestic workers, they underpay these foreign workers and ask them to undertake works that could be performed by US workers. Even this is Houston and we are known to be open to immigrant workforce I feel outraged they are doing so at the cost of domestic employment opportunities.

    Advice to Management

    Foreign workers, including the CEO's cousins and brothers who he brought into the company from his home country, deserve being treated fairly regardless of their immigration status, bloodline relations to the CEO, being neighbors to management or not and etc, the law of the land needs to be upheld.

  8. Helpful (1)

    "Scientist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at PROS full-time

    Pros

    Great benefits. Somehow flexible schedule. Nice work/life balance

    Cons

    Too many internal changes that affect career advancement

    Advice to Management

    Make career paths more defined towards personal achievements, less dependent on managers criteria


  9. Helpful (4)

    "Politics aplenty"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Development in Houston, TX
    Current Employee - Development in Houston, TX
    Recommends
    Negative Outlook
    Approves of CEO

    I have been working at PROS full-time (More than 3 years)

    Pros

    Good salary(if you are a permanent citizen)
    Liberal with Work from home (see cons)
    Getting to work with some of the best technical ones(i worked at several places before)
    Getting to work in the latest technology and software out there
    Feedback is well appreciated
    Parking is free. Come early though to get a parking under the roof
    Snacks fruits and soda are free
    Good company to settle down with working partner
    Health insurance is far lesser than what you pay at other so called big companies
    There are very helpful and technical people. You have to identify and get the help from them

    Cons

    If you are an immigrant you will be paid much lower.
    And don't forget this company has too many levels and they don't easily promote if you aren't good in socializing and political games.
    Beware : QA team has too many ladies playing loud mouth that are supported by people speaking same language and zero technical skills but who have the capability to put you in bad light
    If you ask for help from a wrong person you will be doomed and dusted across teams :p
    Work from home is available based on your rapport with manager and management and not the need. I was denied permission to work for less than a month while some are working years together from home(ohh they aren't the best in class)
    If you are not good in estimating task time , socialize but do a lot of work this isn't a place for you. You will be cornered, look down upon or worse won't grow beyond senior or lead.
    All in all this place is good for getting your skills updated and not for people who do work. It's a great place if you can organize and delegate stuff. You are the best fit

    Advice to Management

    If someone's not doing well change their team and see if he/she is the same. Your opinion(given by leads or scrum master) based review system is super biased. You can't decide manager material because he/she isn't good with one or two skills. Instead you should have training to improve those missing skills-technical/language/managerial/time management.
    Do something about the enormous amount of meetings that take up some resources time.


  10. "Employee development"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Software Developer in Chicago, WI
    Former Employee - Software Developer in Chicago, WI
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I worked at PROS (Less than a year)

    Pros

    Good salary and benefits program

    Cons

    Have to deal with Non-English foreign employees


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