PROS Reviews | Glassdoor

PROS Reviews

Updated October 11, 2018
207 reviews

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3.9
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PROS President and CEO Andres D. Reiner
Andres D. Reiner
99 Ratings

207 Employee Reviews

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Pros
  • "Great people and work life balance" (in 14 reviews)

  • "Really smart people, great culture" (in 18 reviews)

Cons
  • "Work/Life balance can sometimes be an issue" (in 11 reviews)

  • "The promotion guidelines are not clear also there is no clear career path for the employees" (in 11 reviews)

More Pros and Cons

  1. Featured Review

    Helpful (5)

    "Good people"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Engineer in Houston, TX
    Current Employee - Software Engineer in Houston, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at PROS full-time (More than a year)

    Pros

    Really enjoy the majority of my coworkers. Most are humble, friendly, and skilled. They don't over exert you but challenge you to bring your best. Lots of people to learn from, and you're not micromanaged.

    I've been here less than 2 years but have been insulated from any of the politics so far. I imagine there is some in other areas, but hard work generally shows.

    All my managers and superiors have been kind and open. You can walk up to anyone including the CEO and have a conversation.

    For a company as large as it is, it is evolving and pushing envelope. One of few companies using ReactJS, changing their pricing structure, change organization structure, they simply try things and encourage you to too.

    Cons

    Not everyone gets bonuses. I think the way they assess people could be better. Could have some more events, but usually related to your specific group

    Advice to Management

    Improve assement of contributions, and hold onto good people. Share the birthday peoples names on their birthday (at least if they are ok with it)! Its nice having celebration but weird that we don't know who for.


  2. Helpful (1)

    "Moving to the next level"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at PROS full-time

    Pros

    The pieces are falling into place to take things to the next level.

    Cons

    It’s a very challenging business and you have to take your game to the next level.

    Advice to Management

    Continue to push for excellence in all areas.

  3. "Former Employee"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    No opinion of CEO

    I worked at PROS full-time (More than 5 years)

    Pros

    Diverse, Open to every culture, Friendly Environment

    Cons

    The only Con I can think of would be Management.

    Advice to Management

    Respect all levels of employees as individuals, in addition to the job the do.


  4. Helpful (2)

    "Overall good software company"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at PROS full-time

    Pros

    Good work culture . good people

    Cons

    Lots of turnover in employees. Leadership changes frequently in sales.


  5. Helpful (2)

    "Good and bad"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Technical Team Lead in Houston, TX
    Current Employee - Technical Team Lead in Houston, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at PROS full-time (More than 10 years)

    Pros

    Interesting work, you will contribute and make a difference.

    Cons

    Managers don’t manage, nobody cares about your professional development, not many chances to advance or get new skills beyond what’s needed right now. They refuse to bring trainers to teach new skills.

    Advice to Management

    More focus on your direct reports on helping them along in their careers


  6. Helpful (7)

    "PROS: Good, Bad and Ugly"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Executive Account Manager in Remote, OR
    Former Employee - Executive Account Manager in Remote, OR
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at PROS full-time (More than a year)

    Pros

    1) Incredible Price Optimization product ("Guidance") that works and generates millions of $ of incremental margin for customers.
    2) Some of the smartest people around - Data Scientists, Strategic Consultants, Implementation folks, Customer Success execs - top-notch.
    3) BIG sales yield BIG commission checks!

    Cons

    1) Sales leadership is horrible. All (5) sales VPs turned over in an 18 month period (2017-18) - some due to incompetence, others due to poor management decisions.
    2) Expectations of sales reps are unrealistic. The company sells less than 20 deals per year, yet they have 25 sales reps and expect each rep to sell multiple deals per year. Makes little sense. In 2017, ONLY 3 reps made quota!

    Advice to Management

    Seek feedback from some of your excellent team members and act on it. Stop being overly optimistic and be more honest about performance and expectations.


  7. Helpful (6)

    "Good company overall, but....."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Graphic Designer in Houston, TX
    Former Employee - Senior Graphic Designer in Houston, TX
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I worked at PROS full-time (More than 3 years)

    Pros

    Flexibility, Compensation, Employee Perks, Covered Parking, Friendly People

    Cons

    Poor management, Favoritism, Poor internal communication, Poor Leadership

    Advice to Management

    Job doesn't make good employee quit their job, bad manager does.

    Here is what I have endured in the past 3 years at PROS.

    1) False promises to get someone to do something, e. g. to accept a job or a responsibility

    2) Plagiarism of someone else ideas and credit-taking for someone's work

    3) Lies of omission to withhold relevant information.

    4) Misrepresenting own accomplishment to make oneself look better at expense of others.

    5) Favoritism and nepotism

    6) Not appreciating loyalty, talents, honesty, hard-work of others.

    7) Blaming others for own mistakes

    Once the trust is broken, there is no way back. Counter-offers do not work, promises do not work. Because loyal, hard-working people's loyalty can not be bought with money. They act with integrity, and expect it from others

  8. Helpful (4)

    "SC"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Disapproves of CEO

    I have been working at PROS full-time

    Pros

    Flexible schedule. Really strong teammates who care about each other.

    Cons

    Sales leadership is a disaster. Constant turnover and policies that don’t make any sense. Commission plan changes constantly (and never in a positive way).

    Advice to Management

    Improve products. Drive some organizational stability.


  9. Helpful (5)

    "Poor CMO and Marketing Strategy"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Marketing Department in Houston, TX
    Former Employee - Marketing Department in Houston, TX
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at PROS full-time (More than 3 years)

    Pros

    Good salary. I never got a big raise or promotion even if I worked very hard. Benefits OK - Not the best medical insurance

    Cons

    I can only write my review about the Marketing Department. Others may have a better leadership.
    I worked in the Marketing Department for +4 years and it was OK until January 2017 when the former CMO Resigned. I reported to the CMO. There was an acting-CMO for almost a year and she brought caos to the department. A new CMO was hired in 2018 but things did not really improve. There were too many changes in a short period of time.
    Many co-workers live in other cities/continents and it is very challenging to coordinate projects and manage processes.

    Advice to Management

    In my experience, a lot should improve, including:
    1) Appreciation of loyalty, honestly and hard workers.
    2) Blaming others for own mistake.
    3) Supervision of employees. I did not have a decent managers for 2 years, since 2017.
    4) False promises to employees — Don’t expect a promotion, they will hire someone outside of PROS.


  10. Helpful (1)

    "Account Development Rep"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Development Representative in Houston, TX
    Current Employee - Account Development Representative in Houston, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at PROS full-time (More than a year)

    Pros

    Flexible schedule
    Great benefits, PTO
    Company has great events
    Company trips

    Pros has performed very well since moving to the saas model. The company is very visionary.

    Cons

    No challenges so far .

    Advice to Management

    Keeping us aware of company news is great!


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