Pointwest Reviews | Glassdoor

Pointwest Reviews

Updated February 23, 2017
36 reviews

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Full-time Part-time

3.5
Star Star Star Star Star
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Pointwest President Ma. Cristina G. Coronel
Ma. Cristina G. Coronel
15 Ratings

36 Employee Reviews

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  1. "Data Analyst"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Data Analyst in Hanford, CA
    Former Employee - Data Analyst in Hanford, CA

    I worked at Pointwest (More than a year)

    Pros

    good job experience, friendly employees

    Cons

    low salary and lots of down time


  2. "Review"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Pointwest full-time

    Pros

    Very good learning experience and exposure to various IT projects

    Cons

    Compensation is below industry average.


  3. Helpful (2)

    "Good experience for a career newbie"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Software Engineer
    Former Employee - Software Engineer
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Pointwest full-time (More than 3 years)

    Pros

    - Opportunity to travel
    - Challenging projects
    - More or less a right balance between corporate and casual
    - Evaluation is based on competency

    Cons

    - Be stuck with the same project for quite a long time
    - Career evaluation process isn't done on a regular basis
    - 3 years is too long to be contractually bound with the company, post training

    Advice to Management

    All good, except for that instance that I hoped that you listened to the survey done back in 2008 regarding people's choice of work location (prior to the Technohub move). Some people, including myself, got hassled with the relocation.


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  5. "Output Based"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Engineer in Quezon City, National Capital Region (Philippines)
    Current Employee - Software Engineer in Quezon City, National Capital Region (Philippines)
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Pointwest full-time (More than 10 years)

    Pros

    The company is output based and has a mentoring culture. There are a lot of opportunities for growth as long as you keep yourself visible to key personalities.

    Cons

    Fair compensation but this maybe dwarfed considering other organizations who are more aggressive on its recruitment. Need to work on organizational communications and there appears to have unnecessary controls and too much information on a "need-to-know" basis. Performance Management and Feedback culture needs improvement as well

    Advice to Management

    Stretch assignments are good but it will work best if it is more that just a a pat on the back. Be more open and transparent. Set equal standards during promotion and performance evaluations ... sometimes this is very subjective.


  6. "Good to newbies"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Engineer in Quezon City, National Capital Region (Philippines)
    Current Employee - Software Engineer in Quezon City, National Capital Region (Philippines)
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Pointwest full-time (More than 3 years)

    Pros

    Lots of training and exposure to different project roles

    Cons

    No so much competitive salary for entry level education


  7. Helpful (1)

    "Good on the Surface, Several Problems Underneath"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Engineer
    Current Employee - Software Engineer
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Pointwest full-time (More than 5 years)

    Pros

    - Excellent training
    - Good company culture for most project teams
    - Flexible hours for most project teams
    - Good people, supportive managers
    - Open to extra-curricular activities and hobbies
    - Onsite opportunity outside of the Philippines

    Cons

    - Low compensation. The salary is one of the biggest pain points of employees, new or old.

    - Out of pocket expenses. Several projects may require travel to client site, which is usually marred with a difficult commute and rough traffic. The personal expenses are out of employee pocket, on top of an already low daily rate. Elicitation phases, demo phases, and support phases are hit by this, and if reimbursement even is an option, it will either come out of personal benefits or it will take too much time to process.

    - Inconsistent company rulings. Each project team has its own set of rules, some will be a little more relaxed, while others will have a borderline toxic environment.

    - Limited opportunities. Certain roles have scarce opportunities to either practice or grow. QA and Development skills are the most frequent and easily-attainable roles, but others are far less.

    - Turnover is expected, and is most expedient. Employee turnover is frequent and is already expected by upper management. Those who leave take the expertise with them, leaving the project team understaffed and overworked, with limited efforts to compensate the loss. For those who leave, back-pay is reportedly a lengthy wait (3 weeks minimum, to several months).

    - Enjoys corporate praise with acknowledgement, but no real tangible rewards. The company has worked its way to become one of the best IT companies *for its clients*, but the employees rarely get any tangible reward for it. For every award or growth or new building or new office space, there will be many internal announcements, but most employees are left wondering why the salary remains low.

    Advice to Management

    Compensation has been an issue for a while now, and the rest of those who stay suffer the consequences. It would of great positive impact if this were addressed, or at the very least acknowledged since the start and communicated that measures are being formulated.


  8. "Excellent company, just not competitive compensation"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Software Engineer
    Former Employee - Software Engineer
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Pointwest full-time (More than 3 years)

    Pros

    Amazing opportunities to work on different projects. Since this is an ITO company, there are different clients and different types of projects that are available. Given the right circumstances you can work from enterprise applications for banks / airlines to latest tech web apps and mobile.

    Career advancement is also reasonable, the only reason you would be held back is if you're really not performing well. If you start out here as a trainee, rest assured you will be very marketable after your stay.

    The environment is also very friendly, a lot of the more senior developers and even the project managers are easily approachable.

    The company is also fostering extra-curricular activities from internal organizations like bands, dance troupes, and esports tournaments.

    Cons

    Compared to bigger ITO companies like Accenture and IBM, and to fresh startups, the compensation is a far cry from overwhelming.

    Since the company's priority is growth (to compete with bigger IT companies), it's very easy to blend in the background and be rated average (but if you're a high performer, you will easily be praised and given more opportunities for self-growth).


  9. "Ok"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Data Analyst in Quezon City, National Capital Region (Philippines)
    Current Employee - Data Analyst in Quezon City, National Capital Region (Philippines)
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Pointwest full-time (More than 5 years)

    Pros

    Management. Flexible working time. Good working environment,

    Cons

    Lack of benefits. Below average compensation compare to other BPO companies.

    Advice to Management

    More benefits.


  10. "Senior Software Engineer"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Approves of CEO

    I have been working at Pointwest full-time

    Pros

    Good environment. Good People. Good management.

    Cons

    Low Salary. No HMO for dependents.


  11. "Good for fresh grad up to mid level"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Relaxed Working Environment
    Great team
    Flexible hours
    14th month variable bonus
    Sends people onsite to client (US)
    Offer different kinds of training for free

    Cons

    Below average salary package
    HMO does not include spouse and children



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