Prime Reviews | Glassdoor

Prime Reviews

Updated January 6, 2019
196 reviews

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3.4
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Prime President Robert E. Low
Robert E. Low
114 Ratings

Employee Reviews

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Pros
  • "Good pay and support plus training" (in 18 reviews)

  • "Good training program, good dispatcher on the lease side" (in 13 reviews)

Cons
  • "No or next to nothing for home time" (in 25 reviews)

  • "That’s about it if you have a family or don’t like to be away from home then very stressful" (in 9 reviews)

More Pros and Cons

  1. Helpful (3)

    "OTR Reefer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - OTR Truck Driver
    Former Employee - OTR Truck Driver
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Prime full-time (More than a year)

    Pros

    Very upfront about what you're getting into and was very good about staying true to their promises.

    Cons

    The typical downsides of being an OTR driver.

    Advice to Management

    Pay your fleet manager Sally Cate WAY more than what she's currently getting.


  2. "It was ok"

    StarStarStarStarStar
    Former Employee - Driver
    Former Employee - Driver
    No opinion of CEO

    I worked at Prime full-time (More than a year)

    Pros

    training program

    new equipment

    plenty of work

    Cons

    pay isnt the best

    not enough home time

  3. Helpful (2)

    "Great Recommendable for Newbies getting into Trucking"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Owner Operator in Temple, TX
    Former Employee - Owner Operator in Temple, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Prime full-time (More than a year)

    Pros

    The training program as a first time Trucker was one which was very detailed and helps you once you are on the road. One thing i realize about Prime is they care a whole lot about their drivers. they put them above everything. beginners pay was really good compared to other companies who offer the same programs.

    Cons

    Like any other Trucking company, i sometimes had issues with dispatch but that was every once in a while.


  4. "Flatbed operator"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Prime full-time

    Pros

    They have a great program to help you get on your own in your truck

    Cons

    Lot of trouble getting home some times find your self setting waiting for loads

    Advice to Management

    Understand that drivers have families to


  5. Helpful (4)

    "Starter company- good and bad"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Truck Driver - Reefer
    Current Employee - Truck Driver - Reefer
    Disapproves of CEO

    I have been working at Prime full-time (More than a year)

    Pros

    Lots of freight in reefer, seldom a significant wait for next load, they leave you alone unless you contact them with a problem. Ok, better than allot, pay for 1st year new drivers but you’ll get run into the ground for it too and by no means great pay just better starter,new driver pay so not saying much.

    Cons

    No or next to nothing for home time. Only home time is when you get your 4 days off after a month out as a company driver. Rarely actually pays the driver detention pay. No doubt they bill the customer but you, as the driver, rarely get paid for it. Skims mileage like most big freight companies. Basically, if you aren’t driving down the road, you aren’t making any worthwhile money here. Don’t count on anything else.

    Advice to Management

    Pay drivers actual miles. In the age of google maps and gps it’s too easy for the driver to know how much you all are screwing the drivers out of each and every load. Actually pay the drivers for detention time. But you don’t care, lose the experienced drivers to better paying companies and replace them with new, cheaper ones that owe you nearly $5000 for crappy training. Judging by the mansion the owner lives in, it works for making money, just not making satisfied drivers.


  6. Helpful (2)

    "Your Experience will vary greatly by dept/mgr"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Positive Outlook
    Approves of CEO

    I have been working at Prime full-time (More than 10 years)

    Pros

    Great work amenities. Some managers are very flexible on time off for appointments, etc. Above average pay for area.

    Cons

    Again varies by manager, but absolutely zero input from mine on career development, advancement opportunities, company direction/needs. Disrespectful and undermining coworkers are allowed to continue there behavior without any discipline or even discussion. You pay a high price for your own benefits. No performance system in place, a person can go many years without a change or even an idea how to improve.

    Advice to Management

    Make policies that are more standard across all departments. Dispatchers and sales staff are highly favored and treated much differently. Create structured pay/review system.


  7. Helpful (2)

    "Good place to get CDL"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Comp & Benefits
    • Senior Management
    Former Employee - Lease Driver in Springfield, MO
    Former Employee - Lease Driver in Springfield, MO
    Doesn't Recommend
    Approves of CEO

    I worked at Prime full-time (More than 3 years)

    Pros

    New Truck asking to much

    Cons

    You will live poor

    Advice to Management

    That like the trailer park if you problems whit your FM don’t change better fine another job you will get lot of bs

  8. "Lease op"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Make your own schedule, decent pay, easy to arrange home time

    Cons

    Taking home time can really eat into your take home pay


  9. Helpful (2)

    "Lease driver"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Lease Driver in Springfield, MO
    Current Employee - Lease Driver in Springfield, MO
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I have been working at Prime full-time (More than 10 years)

    Pros

    New equipment, huge freight base, nice terminals

    Cons

    Large mega carrier. Have to run an obstacle course to get home. It's always "cover this load... then we'll get you home. Then your in another sales area and so on.

    Advice to Management

    Look at sales. Supposed to have no forced dispatch for lease trucks but sales will punish lease operators for refusing loads.


  10. "good beginner outfit"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Prime full-time

    Pros

    good training, consistent work throughout the year. dispatch was friendly

    Cons

    hometime could be better. trucks are slow