Prime Reviews | Glassdoor

Prime Reviews

Updated September 17, 2017
155 reviews

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3.4
StarStarStarStarStar
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Recommend to a friend
Approve of CEO
Prime President Robert E. Low
Robert E. Low
91 Ratings

155 Employee Reviews

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Pros
  • Good pay, benefits, growth, pays entry level drivers same as pros (in 13 reviews)

  • This is a great company to work for and to train under (in 10 reviews)

Cons
  • They just run there Driver a little to much not enough home time if you have a family (in 18 reviews)

  • We (company drivers) are limited to 62mph, but you really do get used to it (in 10 reviews)

More Pros and Cons

  1. "Owner operator who lease the truck"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Owner Operator in Springfield, MO
    Former Employee - Owner Operator in Springfield, MO
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Prime (More than 3 years)

    Pros

    Money-making potential for sure, if you're willing to run you should expect to bring home anywhere from a thousand to 1200 a week

    Cons

    If you do not have a great relationship with your dispatcher you're going to be in trouble


  2. "Great Company to Work For!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Driver Payoll Coordinator in Springfield, MO
    Current Employee - Driver Payoll Coordinator in Springfield, MO
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Prime (More than 5 years)

    Pros

    Great facility, friendly environment, open atmosphere.

    Cons

    None that I can think of.

  3. "Best place for over the road"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Bus Driver in Springfield, MO
    Current Employee - Bus Driver in Springfield, MO
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Prime full-time (Less than a year)

    Pros

    Great pay, experience, great staff, compensation

    Cons

    Little time at home, can be stressful,

    Prime Response

    Sep 12, 2017 – Media/Recruiting Coordinator

    Thank you for your review!


  4. "Line manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in New York, NY
    Current Employee - Anonymous Employee in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Prime full-time (Less than a year)

    Pros

    Good payouts ,and good remuneration

    Cons

    Lack of rest time, improve pay for overtime.

    Advice to Management

    Keep up the good work


  5. "good company"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Prime full-time (More than a year)

    Pros

    Great School for beginning truckers

    Cons

    its for beginners in the truck indistry


  6. "Great company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - OTR Truck Driver in Springfield, MO
    Former Employee - OTR Truck Driver in Springfield, MO
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Prime full-time (Less than a year)

    Pros

    making good money with lease

    Cons

    As any truck driving job family time

    Advice to Management

    New drivers will become professional from there mistakes just give them some time

    Prime Response

    Sep 12, 2017 – Media/Recruiting Coordinator

    Thanks for the great review!


  7. "Terrible"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    Pros

    Everyone is very friendly for the most part. Rob Low is an amazing guy.

    Cons

    I went through the psd training program. The first week was great on campus. They send you out with any trainer it doesn't matter which one for the most part. These trainers are very inexperienced and have not been driving very long. When your on there truck they feel as if they own you and can just toss you out in any state if stuff goes wrong. My trainer was repeatedly texting and driving. His response when I would say something would be is during TNT you'll be sleeping when I'm driving so why does it matter? I feel as if I'm just a little extra money in his pocket. Why should I have to fear for my life when I'm asleep. I also needed to get back to test out and kept hearing we will get you back there but the little pay you get doesn't pay your bills and your repaying that back after. I honestly should of went through a actual training school so I didn't get pushed through everything. Also sometimes when you go to talk to someone about issues your having with a trainer they could completely care less. You either deal with it or go home.

    Advice to Management

    .send trainers through more training
    . Make sure they know how to back
    . Take pride in your employees safety
    .psd students need more time driving before they go out on the road not just 20 min.
    .need to look more into friendly management

    Prime Response

    Sep 12, 2017 – Media/Recruiting Coordinator

    We're sorry to hear you had such a poor experience. We appreciate your feedback and advice to management. We will review and address as we can. Thanks!

  8. "One of the better trucking companies out there"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Driver Trainer
    Former Employee - Driver Trainer
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Prime full-time (More than a year)

    Pros

    Prime cares about, or appears to care about, their drivers. Good amenities, pay is good (especially for trainers), management is responsive.

    Cons

    Trend is sacrificing driver pay for safety. Management inflexible in certain areas. It's trucking- be prepared to wait around (reefer loads) a lot and deal with some uncomfortable stinky smells in some cases.

    Advice to Management

    I understand safety is important, but there's always a balancing act involved regarding safety vs. profit. Prime can afford to shift the balance far toward safety, but some drivers need to weigh the pros and cons of it.

    Prime Response

    Sep 12, 2017 – Media/Recruiting Coordinator

    Thank you for your review! We are always working to become a better and safer fleet. We appreciate your feedback.


  9. "Best job ive had"

    StarStarStarStarStar
    Former Employee - Anonymous Employee in Santa Ana, CA
    Former Employee - Anonymous Employee in Santa Ana, CA

    I worked at Prime full-time

    Pros

    Good company to work for

    Cons

    Home time isn't very good

    Prime Response

    Sep 12, 2017 – Media/Recruiting Coordinator

    Thank you for your review! We know the hometime makes for a hard lifestyle. We try to be upfront and honest about it from the start. Hopefully, we can develop more and more regional routes in the... More


  10. Helpful (1)

    "Otr driver"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - OTR Truck Driver
    Current Employee - OTR Truck Driver
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Prime full-time (More than a year)

    Pros

    Free training if you stay for 1 year. New equipment. Decent pay. Not too bad IF you get a good dispatcher but they are a sort of rare. Not a bad job if you just want to live your life on a truck, have zero other responsibilities, and don't care about your health.

    Cons

    There's a lot of stupid little games where you are just trying to run hard, get sleep, and then get home on time but the company asks for all these little favors that screw those things up. If you stop doing favors though they will punish you and screw those things up anyway. You also get shorted between 10 - 30 miles on just about every load company side while lease side is forced to compete with company drivers on high paying loads. Company culture for drivers has a "drink the koolaid" feeling similar to what you'd experience selling Kirby vacuums. Add to this DOT regulations, miserable lumpers, 62mph governor and I can see why the turn over is so high.

    Advice to Management

    I get the feeling Prime knows what's doing and is more interested in growth than quality of life for drivers. Of course that's just the nature of the industry it seems.


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