Prime Reviews
Updated Jun 4, 2023
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Found 519 of over 628 reviews
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Top Review Highlights by Sentiment
- "Good and bad fleet managers; Hard to change if its a bad one; Night dispatch is a complete joke, moneys could do a better job; Company driving position is also crap; So unless you want to risk your life all the time and live in your truck, this is not the company for you." (in 7 reviews)
Ratings by Demographics
This rating reflects the overall rating of Prime and is not affected by filters.
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- Former Employee★★★★★
Great starter company
Apr 27, 2023 - OTR Driver in Springfield, MORecommendCEO ApprovalBusiness OutlookPros
Will definitely acquire the knowledge you need to be safe on the road
Cons
Lower pay due to being a training school
- Current Employee★★★★★
Pros
The company keeps you moving and the pay is fair as long as you run decently hard. The terminals are really nice places to stop into. They seem to do a good job getting you home when you need to get home. Plenty of freight and some good contracts. Very nice equipment overall. Seem to be pretty understanding of mistakes and errors. Very good training program to get your CDL. Excellent fuel discounts all over the country and good fuel surcharge for loads. Safety is definitely a #1 thing and they stand by it. Your truck is YOUR truck, no slip seating. Communication is overall solid.
Cons
For being an OTR truck driver, the company could sure send you everywhere instead of getting you stuck in a rut running one general area. You're definitely just another number in the system. From what I can tell, they care about drivers more than a lot of companies, however there's plenty of companies out there who will be much more personal with you. Which fleet manager you get really determines your experience. Time lines on loads can be pretty insane to impossible at times, like whoever sold it has never worked in trucking before. The loads that get dispatched to to pick up after you're unloaded can be near impossible to plan for. Zero regard for any kind of sleep schedule, which is just OTR in general. There's always some fuss when you reject a load.
Continue reading - Former Employee, more than 3 years★★★★★
Good driver training
Jun 4, 2023 - Owner Operator Driver in Springfield, MORecommendCEO ApprovalBusiness OutlookPros
Good place to get CDL and start your truck driving career
Cons
OTR company with limited home time
- Former Employee★★★★★
They didn't false advertise, I just wasn't cut out for the lifestyle
Jun 3, 2023 - OTR Truck DriverRecommendCEO ApprovalBusiness OutlookPros
Core values and helpfulness at every level.
Cons
Pay was not consistent because it is based on miles driven and dependent on freight availability. Must be ready to live the 24/7 lifestyle and be open to constant changes in sleep and drive schedules.
- Current Employee★★★★★
Pros
Terminals are nice and they help you get you foot in the door.
Cons
Megacompany style "competitive pay" and you get the freight they give you even as lease. No matter how hard you want to work you will rarely make over 2.5k a week for 80+ hrs
- Current Employee, less than 1 year★★★★★
Pretty nice place
Jan 2, 2023 - Professional Driver in Springfield, MORecommendCEO ApprovalBusiness OutlookPros
Atmosphere is generally very positive. Safety is encourage and I’ve never been encouraged / forced to drive illegally, in bad weather, or at any other point at which I feel uncomfortable. Terminals are nice places to stop into, even the micro terminals. Generally keep me rolling
Cons
Trucks move slow, speed limit at 62 / 65 encourages much slower speeds in order to maintain some level of emergency acceleration. (No Passmart on Freightliners as far as I can tell) Pay was a bit janky during the initial couple of months. Sometimes wasn’t paid for time I should’ve been, but quick calls with payroll resolved the issues. Be prepared to be forced into a sleep study, not allowed to get your DOT Physical wherever you want, all equipment you obtain for sleep must plug into Prime’s system even if your sleep is managed by an outside facility. (Large loan for Sleep equipment, $1,700 and the equipment is a cheap Chinese brand Resvent that you could pay around $500 for yourself) They will milk you quite dry during the first few months, if you take the loan during PSD, you will have that, any Sleep equipment you may be saddled with, TWIC Card payment, etc. $900 a week during training doesn’t sound too bad until this stuff starts eating it away.
Continue reading - Former Employee, less than 1 year★★★★★
Pros
Good training , terminals , new trucks.
Cons
Well it's OTR driving , home time sucks.
- Former Employee, more than 5 years★★★★★
good company but had its downfalls
May 2, 2023 - Lease Purchase Driver in Springfield, MORecommendCEO ApprovalBusiness OutlookPros
Made good money dispatcher was good on the flatbed side
Cons
road assist helped but dog water slow the benefits they offer are legit trash wouldnt even waste the money
- Former Employee★★★★★
Pros
Good training program and great trainers
Cons
Dispatch can be b***** sometime
- Current Employee★★★★★
Pros
Non management co-workers, job security, work from home
Cons
Management, unclear and undefined pay structure
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Prime Reviews FAQs
Prime has an overall rating of 3.7 out of 5, based on over 628 reviews left anonymously by employees. 68% of employees would recommend working at Prime to a friend and 61% have a positive outlook for the business. This rating has decreased by -3% over the last 12 months.
68% of Prime employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Prime 2.7 out of 5 for work life balance, 3.7 for culture and values and 3.7 for career opportunities.
According to reviews on Glassdoor, employees commonly mention the pros of working at Prime to be culture, benefits, career development and the cons to be management, work life balance.
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