Cover image for Prime
Logo

Prime

Engaged Employer

Prime

Add a Review

Prime Reviews

Updated Jun 4, 2023

Verify your email to use filters. Having problems? Resend email
Found 520 of over 628 reviews
3.7
68% Recommend to a Friend
Prime President Robert E. Low
81% Approve of CEO

Found 519 of over 628 reviews

3.7
68%
Recommend to a Friend
81%
Approve of CEO
Prime President Robert E. Low
Robert E. Low
281 Ratings

What are your colleagues talking about?

Find your private company bowl on Fishbowl, join the hottest conversation with your colleagues anonymously.
Join the Conversation

Top Review Highlights by Sentiment

Pros
Cons
  • "hours were long and sometimes demanding(in 13 reviews)
  • "No home time(in 8 reviews)
  • "Good and bad fleet managers; Hard to change if its a bad one; Night dispatch is a complete joke, moneys could do a better job; Company driving position is also crap; So unless you want to risk your life all the time and live in your truck, this is not the company for you.(in 7 reviews)
  • "Fleet management, dishonest, misleading, gatekeepers squeeze the drivers.(in 6 reviews)
  • "Hiring/training process, communication, good luck getting direct answers(in 6 reviews)
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

Ratings by Demographics

This rating reflects the overall rating of Prime and is not affected by filters.

Want more demographic options?
  1. 5.0
    Former Employee

    Great starter company

    Apr 27, 2023 - OTR Driver in Springfield, MO
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Will definitely acquire the knowledge you need to be safe on the road

    Cons

    Lower pay due to being a training school

    Be the first to find this review helpful
  2. 4.0
    Current Employee

    Lease Operator

    Feb 3, 2023 - OTR Class A Truck Driver 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    The company keeps you moving and the pay is fair as long as you run decently hard. The terminals are really nice places to stop into. They seem to do a good job getting you home when you need to get home. Plenty of freight and some good contracts. Very nice equipment overall. Seem to be pretty understanding of mistakes and errors. Very good training program to get your CDL. Excellent fuel discounts all over the country and good fuel surcharge for loads. Safety is definitely a #1 thing and they stand by it. Your truck is YOUR truck, no slip seating. Communication is overall solid.

    Cons

    For being an OTR truck driver, the company could sure send you everywhere instead of getting you stuck in a rut running one general area. You're definitely just another number in the system. From what I can tell, they care about drivers more than a lot of companies, however there's plenty of companies out there who will be much more personal with you. Which fleet manager you get really determines your experience. Time lines on loads can be pretty insane to impossible at times, like whoever sold it has never worked in trucking before. The loads that get dispatched to to pick up after you're unloaded can be near impossible to plan for. Zero regard for any kind of sleep schedule, which is just OTR in general. There's always some fuss when you reject a load.

    Continue reading
    1 person found this review helpful
  3. Join the Prime team
    See Our Latest Jobs
  4. 4.0
    Former Employee, more than 3 years

    Good driver training

    Jun 4, 2023 - Owner Operator Driver in Springfield, MO
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Good place to get CDL and start your truck driving career

    Cons

    OTR company with limited home time

    Be the first to find this review helpful
  5. 3.0
    Former Employee

    They didn't false advertise, I just wasn't cut out for the lifestyle

    Jun 3, 2023 - OTR Truck Driver 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Core values and helpfulness at every level.

    Cons

    Pay was not consistent because it is based on miles driven and dependent on freight availability. Must be ready to live the 24/7 lifestyle and be open to constant changes in sleep and drive schedules.

    Be the first to find this review helpful
  6. 3.0
    Current Employee

    Good Starter Company

    Jun 1, 2023 - OTR Truck Driver 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Terminals are nice and they help you get you foot in the door.

    Cons

    Megacompany style "competitive pay" and you get the freight they give you even as lease. No matter how hard you want to work you will rarely make over 2.5k a week for 80+ hrs

    Be the first to find this review helpful
  7. 4.0
    Current Employee, less than 1 year

    Pretty nice place

    Jan 2, 2023 - Professional Driver in Springfield, MO
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Atmosphere is generally very positive. Safety is encourage and I’ve never been encouraged / forced to drive illegally, in bad weather, or at any other point at which I feel uncomfortable. Terminals are nice places to stop into, even the micro terminals. Generally keep me rolling

    Cons

    Trucks move slow, speed limit at 62 / 65 encourages much slower speeds in order to maintain some level of emergency acceleration. (No Passmart on Freightliners as far as I can tell) Pay was a bit janky during the initial couple of months. Sometimes wasn’t paid for time I should’ve been, but quick calls with payroll resolved the issues. Be prepared to be forced into a sleep study, not allowed to get your DOT Physical wherever you want, all equipment you obtain for sleep must plug into Prime’s system even if your sleep is managed by an outside facility. (Large loan for Sleep equipment, $1,700 and the equipment is a cheap Chinese brand Resvent that you could pay around $500 for yourself) They will milk you quite dry during the first few months, if you take the loan during PSD, you will have that, any Sleep equipment you may be saddled with, TWIC Card payment, etc. $900 a week during training doesn’t sound too bad until this stuff starts eating it away.

    Continue reading
    Be the first to find this review helpful
  8. 5.0
    Former Employee, less than 1 year

    Truck Driver

    May 15, 2023 - Truck Driver in Springfield, MO
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Good training , terminals , new trucks.

    Cons

    Well it's OTR driving , home time sucks.

    Be the first to find this review helpful
  9. 4.0
    Former Employee, more than 5 years

    good company but had its downfalls

    May 2, 2023 - Lease Purchase Driver in Springfield, MO
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Made good money dispatcher was good on the flatbed side

    Cons

    road assist helped but dog water slow the benefits they offer are legit trash wouldnt even waste the money

    Be the first to find this review helpful
  10. 5.0
    Former Employee

    Fair

    May 8, 2023 - OTR Driver in Springfield, MO
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Good training program and great trainers

    Cons

    Dispatch can be b***** sometime

    Be the first to find this review helpful
  11. 3.0
    Current Employee

    Prime, Inc

    May 22, 2023 - Operations Specialist 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Non management co-workers, job security, work from home

    Cons

    Management, unclear and undefined pay structure

    Continue reading
    Be the first to find this review helpful
Viewing 1 - 10 of 519 Reviews
</>Embed

Prime Reviews FAQs

Prime has an overall rating of 3.7 out of 5, based on over 628 reviews left anonymously by employees. 68% of employees would recommend working at Prime to a friend and 61% have a positive outlook for the business. This rating has decreased by -3% over the last 12 months.

According to anonymously submitted Glassdoor reviews, Prime employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Prime. This rating has decreased by -3% over the last 12 months.

68% of Prime employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Prime 2.7 out of 5 for work life balance, 3.7 for culture and values and 3.7 for career opportunities.

According to reviews on Glassdoor, employees commonly mention the pros of working at Prime to be culture, benefits, career development and the cons to be management, work life balance.

Popular Careers with Prime Job Seekers

JobsSalariesInterviews

Work at Prime? Share Your Experiences

Prime logo
or

Get Community Insights About Prime

Candid workplace conversations with real professionals.

Job Referrals!
168.1K

Job Referrals!

Best way to get your foot in the door with your favorite company! Plus employees won’t mind getting that referral money!

Interview Tips
164K

Interview Tips

Feel free to post any interview questions you might be asked and I’ll help you compose an effective response :)

Salary Negotiations
172.3K

Salary Negotiations

A community to ask questions and seek advice on negotiating your salary, compensation, etc.

Reviews by Job Title

Prime Photos

+ Add Photo
Prime photo of: Prime Inc. Headquarters
Prime photo of: Pride &amp; Polish Competition at Prime Inc.
Prime photo of: Inbound Truck Plaza Bay
Prime photo of: Prime Shop
Prime photo of: Prime Shop-Alex Clavijo
Prime photo of: Prime Training Pad
Prime photo of: Photo Submitted by Prime Driver Robert Parham
See All Photos

Expert Career Advice

Guide to Getting Your First Job

Find a Great First Job to Jumpstart Your Career

How to Get a Job

Getting a Job Is Tough; This Guide Makes it Easier

How to Get a Promotion

Climb the Ladder With These Proven Promotion Tips

How to Negotiate Your Salary

A Guide to Negotiating the Salary You Deserve

How to Write a Resume

Write a Resume Recruiters Can't Resist

Prime Job Seekers Also Viewed

Swift Transportation Logo
Swift Transportation

3.5

1,478 Reviews
Compare

Glassdoor has 628 Prime reviews submitted anonymously by Prime employees. Read employee reviews and ratings on Glassdoor to decide if Prime is right for you.