Pronto Insurance Reviews | Glassdoor

Pronto Insurance Reviews

Updated October 11, 2016
27 reviews

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Full-time Part-time

2.9
Star Star Star Star Star
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Jorge Barcena
15 Ratings

27 Employee Reviews

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  1. Helpful (1)

    "Insurance Adjuster Trainee"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Pronto Insurance full-time

    Pros

    Awesome place to work, they encourage growth and bosses are usually very fun.

    Cons

    Not many down sides to the work environment. We do deal with hard customers but everyone in customer service will tell you the same thing.


  2. "Needs to change overall mentality and evolve"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Brownsville, TX
    Former Employee - Anonymous Employee in Brownsville, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Pronto Insurance full-time (Less than a year)

    Pros

    The company has experienced exponential growth and opened new doors within the insurance industry.

    Cons

    The company's growth has surpassed it's small "mom and pop" company mentality. Their old-school, work-your-employees-until-you-drain-them mentality causes the tremendous turnover rate. They are all about little pay, overworked human capital and couldn't care less about company environment. You must make sure to get everything in writing otherwise they won't honor a single thing they offer. One must always be watching our backs because they are looking for ways to take advantage of you.

    Advice to Management

    Evolve and grow internally, not only externally. See employees as assets and encourage growth and a positive company environment.


  3. "Employee"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Recruitment Coordinator in Brownsville, TX
    Current Employee - Recruitment Coordinator in Brownsville, TX
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at Pronto Insurance (More than a year)

    Pros

    The work hours flexibility to work from home

    Cons

    The wages do not keep up with the cost of living in San Antonio, Corpus Christi, and Houston.


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  5. Helpful (1)

    "agent"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Insurance Sales Agent in Weslaco, TX
    Current Employee - Insurance Sales Agent in Weslaco, TX
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Pronto Insurance full-time (More than a year)

    Pros

    you are automatically full time and they help you get you license and overall its a fun work environment

    Cons

    the pay they offer is way below market training is good but they need to retain their agents but they really dont care to because they can hire some one else

    Advice to Management

    listen your agent are you life and blood if the company decide to ignore this the the company will never grow appropriately


  6. Helpful (2)

    "my review"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Manager in Poteet, TX
    Former Employee - Manager in Poteet, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Pronto Insurance full-time (More than a year)

    Pros

    great work environment, lots of interaction with customers, positive team building

    Cons

    the company needs to realize that their employees are the ones who make them a success. Being properly compensated would be a great start. Pronto isn't a place to have a career because they straight up pay you nothing. They push you to make more money but in reality it's money that goes into their pocket NOT the employees. I don't participate in all the "hype" because of this. Pronto does not motivate me whatsoever. If you're a manager they pay you salary and the offices are always short staffed so they expect you to work a lot of overtime with NO pay. It's such a shame, I like pronto but making under 20,000 a year isn't going to cut it. This is a good job for a college student not an educated adult that's looking to establish a career. Sorry pronto, but until the pay for your employees is sufficient for someone living in the city where the cost of living is higher, you won't retain any good workers. Keep spending money on new hires until you decide to stop being so greedy and properly reward the hard workers you have before it's too late.

    Advice to Management

    update the ancient system, PAY YOUR EMPLOYEES PROPERLY AND STOP BEING SO GREEDY


  7. "Agent"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Agent in San Antonio, TX
    Former Employee - Sales Agent in San Antonio, TX
    Doesn't Recommend

    I worked at Pronto Insurance full-time (Less than a year)

    Pros

    Fun easy working environment, tends to be slow at times

    Cons

    Very low pay for a licensed agent, I advice that you get your license with pronto insurance and go elsewhere. Agents from other stores like to gossip and from what I would hear everyone would sleep with each other. Can not keep agents could be to low pay or because they fire Anyone that makes a mistake


  8. "Claims staff"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Claims Adjuster in Brownsville, TX
    Current Employee - Claims Adjuster in Brownsville, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Pronto Insurance full-time (More than a year)

    Pros

    Team focused-strive for team results
    Want to be the best and put in the effort
    Great training
    Opportunities for advancement
    Incentives

    Cons

    Pressure for results ...in a way this is good but if you can't hit the results they won't keep you for too long

    Advice to Management

    Keep up the great work


  9. "fun work place and good people"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Insurance Sales Agent
    Current Employee - Insurance Sales Agent
    Recommends
    Positive Outlook

    I have been working at Pronto Insurance full-time (More than a year)

    Pros

    simple and easy pace to work they help you get your licensing and its full time no experience needed

    Cons

    well its self study and underpaid compared to other companies i would expect to be compensated for the lower pay but its rare


  10. "MGA"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Underwriter in Brownsville, TX
    Current Employee - Underwriter in Brownsville, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Pronto Insurance (More than 3 years)

    Pros

    Company is on the upswing. Friendly environment. Learn a lot about the insurance industry.

    Cons

    Pay still needs to catch up to competitors. Very sales oriented company. Other companies are 1/3 sales, 1/3 Underwriting, 1/3 Claims. Sales is the focus 90% of the time.

    Advice to Management

    Work on matching compensation to industry standards. Sales agents leave to greener pastures after getting Property & Casualty license. This always creates a temporary vacuum and affects Underwriting and Claims processes.


  11. "Sales agent"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook

    I worked at Pronto Insurance full-time

    Pros

    Really flexible schedules and direct management.

    Cons

    Untrustworthy products and sales goals are unrealistic.

    Advice to Management

    Create a better public image



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