RM Reviews | Glassdoor

RM Reviews

Updated March 27, 2017
93 reviews

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3.5
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David Brooks
37 Ratings

93 Employee Reviews

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Pros
  • Good work-life balance / flexible and understanding managers (in 15 reviews)

  • Great people to work with who have great values and skills (in 9 reviews)

Cons
  • Very much still an "old boys club" - very few senior positions for women and even less for part-time workers (in 6 reviews)

  • too many arrogant 'old boys' who believe they know it all (in 6 reviews)

More Pros and Cons

  1. "Good place to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Good start for a Graduate or to start a career

    Cons

    Business requirements change often, so need to be ready for change


  2. "Good place to work, but they are now closed in the US"

    Star Star Star Star Star
    Former Employee - Marketing Director in New York, NY
    Former Employee - Marketing Director in New York, NY

    I worked at RM (More than 3 years)

    Pros

    It was good while it lasted.

    Cons

    Bad management decisions in HQ in the UK led to the closure of the US office.


  3. Helpful (4)

    "Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Team Leader/Manager in Wantage, NJ
    Current Employee - Team Leader/Manager in Wantage, NJ
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at RM part-time (More than 10 years)

    Pros

    Nice new office facilities
    Good team work ethics
    Customer base expanding again
    Always looking for new ideas - supportive of staff working on new developments

    Cons

    Poor Senior Management Team - promotion and opportunities are about who you know not what your potential is.
    Too much work off-shored to India - there are some good staff in ESI but not enough. The UK have to clean up all the messes they create.
    Salaries are not competitive enough to keep the good staff on.
    Still a lot if uncertainty about the viability of the company, staff morale low in many teams.
    What was once an excellent benefits package that made RM stand out is now mediocre and "in line with comparators" to quote SMT.
    Very much still an "old boys club" - very few senior positions for women and even less for part-time workers.

    Advice to Management

    Stop off-shoring everything - cheaper resource does not equal an improved service for customers and supposedly it is our customers that are meant to be at the heart of everything we do.
    Get rid of the boys only culture which exists.


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  5. "not much to say"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at RM full-time

    Pros

    not much to say about it

    Cons

    not much growth opportunity in it


  6. "RM PLC"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at RM full-time (More than 8 years)

    Pros

    Friendly atmosphere. Great customer base. Used to have good pension

    Cons

    Redundancies every few years constantly.


  7. "Open to change"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Approves of CEO

    I have been working at RM full-time (More than 5 years)

    Pros

    Yes, there have been changes internally recently, but that is the company adjusting to changes in the market. RM is always open to change and at its heart there are still people who are passionate about what they do and about making a difference to education.

    Options for flexible working/ working from home.

    Cons

    Communications about what goes on in different parts of the Group can be patchy.

    Advice to Management

    Don't take staff commitment for granted.


  8. "Going downhill"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Bellshill, Scotland (UK)
    Former Employee - Anonymous Employee in Bellshill, Scotland (UK)
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at RM full-time (More than 10 years)

    Pros

    Friendly staff
    Fair working conditions
    Reasonable pay

    Cons

    Frequent redundancies
    Benefits used to be good but are pretty basic now
    Too much work carried out in India
    Not enough staff in the UK
    Not supportive of flexible working

    Advice to Management

    Be honest with remaining staff about the future of the company


  9. Helpful (3)

    "Top Employer - Really?"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Services Manager in Oxford, England (UK)
    Former Employee - Customer Services Manager in Oxford, England (UK)
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at RM full-time (More than 10 years)

    Pros

    Nice offices, mostly nice people, reasonable pay. Benefits package ok.

    Cons

    Not sure how RM are ranked as a top employer - they make large scale redundancies every other year! Come September, the rumours are rife about who is and who isn't going. So no job security at all. And always just before Christmas! Somehow - the boys at the top (who are clearly making all the wrong decisions hence redundancies) survive......

    Advice to Management

    Try to genuinely care about your employees. Redundancies may be a fact of life these days but a little empathy and compassion wouldn't go a miss. Treat people with the respect they deserve.


  10. Helpful (1)

    "Getting the right educational message?"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Abingdon, England (UK)
    Current Employee - Anonymous Employee in Abingdon, England (UK)
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at RM full-time (More than 5 years)

    Pros

    Expertise and customer focus in local teams.
    History of educational implementations since the 70's.

    Cons

    Lack of innovation and future development dwindles with further shifts to India.
    Individual development opportunities and training have reduced.
    Career opportunities rare for some departments now.
    Boys club.

    Advice to Management

    Define and communicate the educational message that aligns with the company's future vision and strategy.


  11. "RM Results business is growing"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Abingdon, England (UK)
    Current Employee - Anonymous Employee in Abingdon, England (UK)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at RM (More than a year)

    Pros

    Exciting times in the RM Results business with potential for the business to continue growing
    Good work-life balance / flexible and understanding managers
    An interesting industry to be working in (technology for educational assessment, marking and data delivery)

    Cons

    Milton Park is a bit dreary

    Advice to Management

    Communicate the future strategy for RM Education openly so the wider group businesses can get behind this



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