RMS Computer Reviews | Glassdoor

RMS Computer Reviews

Updated May 18, 2017
20 reviews

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Full-time Part-time

2.2
Star Star Star Star Star
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Carole Klang
11 Ratings

20 Employee Reviews

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  1. Helpful (1)

    "Consultant"

    Star Star Star Star Star
    • Work/Life Balance
    • Comp & Benefits
    Current Employee - Human Resources Technology Analyst in Jacksonville, FL
    Current Employee - Human Resources Technology Analyst in Jacksonville, FL

    Pros

    Good Agency, no issues with RMS...

    Cons

    More communication about changes in a timely manner


  2. "Breach of Contract / " stalled work""

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - IT Consultant in Chicago, IL
    Current Employee - IT Consultant in Chicago, IL
    Doesn't Recommend
    Negative Outlook

    Pros

    Quick hiring process, formal contract submittal and quick responses by the direct recruiter.

    Cons

    Recruiter lied to me about the start date. Issued a contract that has passed the initial starting target date by over 1 week! No tentative schedule yet,no badge yet, no work info yet (poc), address or even telephone number. Only got the company email setup but its useless nobody to interact on regarding the project. LoL / been on standby posted since mid Aug. Might look elsewhere if no badge is received by next week or option 2 ,might file a complain to the Vice President and seek more money for the lost wages and for breach of contract.
    ;)

    Advice to Management

    Before issuing contracts get all required elements in order. Be truthful


  3. "Recruiter"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in New York, NY
    Former Employee - Anonymous Employee in New York, NY
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    Pros

    The interview process was very quick and easy; team was great; flexible hours; casual work environment; the work location was great right in midtown.

    Cons

    The office environment got really loud and hostile daily; everyone kept screaming and yelling for no reason; there was no direct deposit system; no growth potential or a structure work environment.

    Advice to Management

    To just keep things more professional and if you have to fight with someone, do it behind closed doors quietly and professionally.


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  5. "Customer Site Operations Support - IT Order Fulfillment"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Site Operations Support in New York, NY
    Former Employee - Customer Site Operations Support in New York, NY

    I worked at RMS Computer (Less than a year)

    Pros

    Job was great. Nice people. Overall job was fun. Some things were communicated better than others. Local Travel distance was fantastic

    Cons

    contractor to a contractor to the company. To Many layers to work though. Company in NY when job is in Seattle. Needed more specific training as to what was expected in communications to the customers and the time frame of order completion process.

    Advice to Management

    Need a local Contact to actually meet the employees.


  6. "IT - Asset Analyst/Data Entry"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - IT Technician in Bellevue, WA
    Former Employee - IT Technician in Bellevue, WA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at RMS Computer full-time (More than 3 years)

    Pros

    Good work hours, great immediate boss.

    Cons

    Will fire you for doing your job. Horrible upper level management.


  7. "Little Integrity for high bill rate"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - IT Procurement in O'Fallon, MO
    Former Employee - IT Procurement in O'Fallon, MO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    Recruiters know the industry and do all the legwork.

    Cons

    No raises for almost 3 years while your market value goes up until you leave.
    No follow up from RMS after I started with client.
    Fired via email.


  8. "Just don't do it"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Refresh Tech in Seattle, WA
    Current Employee - Refresh Tech in Seattle, WA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    There is no reason to lower yourself to this level.

    Cons

    No pay increase in 2 years. Safety comes second to the work. Training is inconsistent, ask ten techs what needs to be done and get ten different answers. I do not know what my mangers look like, saw him once when I was hired on 2 years ago, can not even reach him by phone. Email only so he can filter out what he does not want to talk about. Benfits cost are over half a paycheck. When they need people to work overtime it is forced but when slow you are forced to take days off. No paid holidays, two weeks off at Christmas time without pay, but it's a slow time of the year, you will have forced time off before those two weeks.

    Advice to Management

    We are humans, treat us like we exist.


  9. "IT Customer Service Refresh Technician"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - IT Customer Service Refresh Tech in Renton, WA
    Former Employee - IT Customer Service Refresh Tech in Renton, WA
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    This is a wonderful company to work for. The Management is great. You are trained. Although there weren't any performance reviews issued. When I told the I had to start looking for other employment because of money issues. They gave me such wonderful references. Very fair company to work for. Especially is if your just starting out in the IT Field.

    Cons

    The only bad thing is they are a contractor. Thus your salary doesn't change. I was there for almost 3 years without a performance review or a raise. But I was told if no review is given then you are doing a great job.


  10. "Could be worse"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Imacd/Refresh in Everett, WA
    Former Employee - Imacd/Refresh in Everett, WA
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at RMS Computer full-time (More than 3 years)

    Pros

    Stress free
    Good environment
    Flexible hours
    Work with good companies, good chances to move over to larger companies if you are good at your job
    Good pay for what you do

    Cons

    Benefits cost half your paycheck, not realistic
    No raises
    No room for growth
    No training
    Incentivized to do your job slowly and poorly(work fast you get less hours, go slow and mess it up theres rework and more hours)
    No Direct Deposit
    A Lot of hiring and firing

    Advice to Management

    Pinching pennies at every turn costs you the good employees.
    Kind of embarrassing that a tech company doesn't have direct deposit
    I feel like you guys are still in a new company that isn't sure if they will make it mentality. But now that you have contracts it might be worth spending a few cents to improve the morale of your workforce. This would result in a much better product for the customer. The amount of unhappy customers I saw was jaw dropping and I'm honestly shocked you arn't worried about losing contracts.
    Train your employees.


  11. "Average employer"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Security Administrative in Round Rock, TX
    Former Employee - Account Security Administrative in Round Rock, TX
    Doesn't Recommend
    Approves of CEO

    I worked at RMS Computer full-time (Less than a year)

    Pros

    Quick hiring process. I knew less than one hour after the interview that I got the job.

    Cons

    Recruiter's original job description was different than what I was offered at the interview. Employees and supervisors were too nervous about processes.

    Advice to Management

    Better communication and one on one meeting with employees to find out about their difficulties at the job and possible mitigation of issues.


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