Regence Reviews | Glassdoor

Regence Reviews

Updated June 8, 2017
102 reviews

Filter

Filter

Full-timePart-time

3.1
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
Regence President and CEO Mark B. Ganz
Mark B. Ganz
59 Ratings

102 Employee Reviews

Sort: PopularRatingDate

Pros
  • You can work from home, and when you do have to come into the office the reimburse for bus passes (in 8 reviews)

  • Chances for growth, decent wages, good benefits, casual office setting, gym (in 10 reviews)

Cons
  • The supervisors are disengaged, play favorites, and have no idea how to do the jobs of the lower level staff (in 4 reviews)

  • They work you like a dog and expect you to work more and more, and deny yourself and your family a quality of life (in 2 reviews)

More Pros and Cons

  1. "Cambia/Regence"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Underwriting Specialist in Lewiston, ID
    Former Employee - Underwriting Specialist in Lewiston, ID
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Regence full-time (Less than a year)

    Pros

    Cambia provides great benefits to its employees.

    Cons

    Department's management responsibilities get lost and they do not provide enough support to the employees of that particular department.

    Advice to Management

    Make time for the employees and make an environment where they feel they can safely ask questions or talk out concerns.


  2. "Never again"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Seattle, WA
    Former Employee - Anonymous Employee in Seattle, WA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Nothing positive to say about this company.

    Cons

    Worked for a micro-manager. Never again will I ever work for a manager like that. It was the worst!!

  3. Helpful (2)

    "Great place to work!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Provider Specialist in Tacoma, NY
    Former Employee - Provider Specialist in Tacoma, NY
    Recommends
    Positive Outlook

    I worked at Regence full-time (More than a year)

    Pros

    Good pay, good benefits and awesome Supervisors.

    Cons

    Resource Desk needs to become more compassionate. Reps wont call you for help if they know the answer it is not a favor it is your job. :D


  4. "Not a bad place to spend over a decade working"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Coding Specialist in Remote, OR
    Current Employee - Coding Specialist in Remote, OR
    Recommends
    Positive Outlook

    I have been working at Regence full-time (More than 10 years)

    Pros

    Cambia Values and Culture are something I believe in

    Cons

    There are cons but I do not want to air our dirty laundry!


  5. Helpful (3)

    "Horrible Management allowed to retaliate and discriminate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Representative FEP in Tacoma, WA
    Former Employee - Senior Representative FEP in Tacoma, WA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Regence full-time

    Pros

    Secure building. Once upon a time it had an amazing training team with Jill & Becky. Once new management came on board 1 of these amazing ladies could no longer stomach how employees were treated and left. Not a thing else to say it was a horrible experience.

    Cons

    Cannot speak truths, management is allowed to harass employees, breaks labor laws and run morale into the ground. A claim of discrimination was brought by 7 women against a supervisor and HR answer was that the women who filed the complaint were picking on the supervisor. The supervisor team preaches ethics but consistently lie, manipulate, gossip, hang out outside of work with direct reports then show favoritism. All of this is allowed to happen and HR is not a neutral party. There is no way I would ever recommend any one work there.

    Advice to Management

    Practice what you preach, learn about loyalty, stop lying. One day you will be sued for the trama you inflict on people and hopefully Karma will have some input on how the universe treats you.


  6. "Good place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Medicare Product Manager in Mill Creek, WA
    Former Employee - Senior Medicare Product Manager in Mill Creek, WA
    Recommends
    No opinion of CEO

    I worked at Regence full-time (More than 3 years)

    Pros

    Loved the people I worked with.

    Cons

    Most positions are moving to their HQ in Portland, OR


  7. Helpful (1)

    "Customer Service Professional II"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Professional II in Burlington, WA
    Current Employee - Customer Service Professional II in Burlington, WA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Regence full-time (More than a year)

    Pros

    You know what is expected of you and there are no surprises. The compensation is competitive and yearly raises are always given. They are generous with a yearly bonus and a yearly bonus into 401k.

    Cons

    Everything you do is measured.

  8. Helpful (4)

    "One star is too many."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Provider Customer Service in Tacoma, WA
    Former Employee - Provider Customer Service in Tacoma, WA
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I worked at Regence full-time (Less than a year)

    Pros

    Good starting pay. I'd like to add more but that's basically it. Why there is a word minimum here, I'm not sure.

    Cons

    They truly do not care about their employees. They would rather replace people than properly train them. Their turn over is through the roof. The supervisors are disengaged, play favorites, and have no idea how to do the jobs of the lower level staff. The manager is never there and has no clue about daily operations. She is rude and makes decisions without all the information.

    Advice to Management

    Be consistant. Have rules apply across the board. Train people rather than hire a new class every week and you make keep quality people around.


  9. Helpful (3)

    "Refunds"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Refunds in Salem, OR
    Former Employee - Refunds in Salem, OR
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Regence full-time (More than 5 years)

    Pros

    Benefits, flex time, advised to take charge of health care. Insurance. IRA, PTO. There are no other benefits per my experience.

    Cons

    They don't care about their people. I saw mass firings. Mid level management could be greatly reduced with huge company savings.

    Advice to Management

    You harbor bullies and promote a bully environment.


  10. "Pretty good"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Supervisor in Portland, OR
    Former Employee - Supervisor in Portland, OR
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great company, great benefits, they really care about their customers, good chance for promoting, diversified, willing to take risks.

    Cons

    Didn't listen to the "little guy" and this hindered their progression. Had several amazing supervisors who were not recognized, some who ate still there. Need to see who is getting the job done.

    Advice to Management

    Listen to the "little guy". Don't use pulse surveys to gauge performance of supervisors... It is a pulse survey of the whole company, not just for one supervisor. It is unfair to judge a super based on what a team says regarding the ENTIRE company.


Showing 102 of 107 reviews
Reset Filters