Relias Reviews | Glassdoor

Relias Reviews

Updated February 15, 2019
148 reviews

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3.1
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Relias CEO Jim Triandiflou
Jim Triandiflou
104 Ratings

Employee Reviews

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Pros
  • "Great benefits, opportunity for advancement, work/life balance" (in 10 reviews)

  • "Great place to get your foot in the SaaS world" (in 12 reviews)

Cons
  • "Low pay across the organization leads to low quality of work in some instances" (in 10 reviews)

  • "Low pay, low employee morale and high turnover" (in 9 reviews)

More Pros and Cons

  1. Featured Review

    Helpful (4)

    "Opportunities for growth and opportunity every day"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Manager in Cary, NC
    Current Employee - Senior Manager in Cary, NC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Relias full-time (More than a year)

    Pros

    Very fast paced! Fun, collaborative, and flexible working environment with a focus on core values. Smart people and encouraging senior management allow for creativity and data-driven problem-solving.

    True focus on the needs of the customer and industry drives innovation and shape direction of the company.

    Autonomy within teams to experiment and grow. Focus on learning, development, and growing talent is apparent from day one.

    Cons

    Teams could still use additional process and inter-departmental communications could be a little better, but that comes with hyper-growth organization.

    Advice to Management

    Continue to put your trust in your teams - there are tons of talented, passionate, and incredibly smart managers and individual contributors who go above and beyond to get things done!


  2. "Great company to work for!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Regional Sales Manager
    Former Employee - Regional Sales Manager

    I worked at Relias full-time

    Pros

    Good work-life balance at Relias

    Cons

    bad managers, specifically mid-level management

  3. Helpful (3)

    ""Not My Job" Culture with Lackluster Direction"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Regional Sales Manager in Cary, NC
    Former Employee - Regional Sales Manager in Cary, NC
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Relias full-time (More than a year)

    Pros

    -Free healthcare for individuals under a specific salary
    -Good entry level job if you're looking to break into Healthcare Learning Management or the Research Triangle area
    -Brand New & Open Office Space
    -Work/Life Balance is appropriate

    Cons

    After acquiring multiple companies over the past years, the team at Relias has been unsuccessful in merging teams, cultures, and more importantly, product value-adds. With the constant pivoting of processes, tools, and ideas it is nearly impossible (and exhausting) to keep up with management’s new flavor of the week, quarter, or year.

    Relias is chasing an insurmountable revenue goal for their future. Unfortunately the group at the helm is unable to drive or manage to those heights organically. Therefore in order to reach their future goal, Relias has been acquiring companies to boost revenue.

    A primarily entry-level workforce gives Relias the opportunity to again bridge their sales revenue gap by (admittingly) underpaying their employees. When a questions is presented, it is almost impossible to get a straight answer. It feels like all employees are in the dark, including team managers.

    I initially viewed Relias as a place to grow my sales management skills, network, and general healthcare industry knowledge. But the lackluster approach to training, coaching, and overall focus made it difficult.

    Advice to Management

    Zero regard for front line staff. Simply listening to the employees will go a long way, treat them like humans.

    Cutting corners on staff (previous experience, development, salary) sets Relias back when they are competing with larger organizations in the healthcare learning management system space.


  4. "Great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Consultant in Saint Louis, MO
    Former Employee - Sales Consultant in Saint Louis, MO
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Relias full-time (More than a year)

    Pros

    St.Louis has a winner in their management team there. They genuinely care about their staff and what they need to succeed.

    Cons

    Management unfamiliar with acute care can be detached.

    Advice to Management

    keep investing in your talent and let them do great things.


  5. "Growing company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales in Cary, NC
    Current Employee - Sales in Cary, NC
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Very passionate and fast-paced organization

    Cons

    Working in Senior Care requires a desire to be in the field

    Relias Response

    Feb 5, 2019 – Chief People Officer

    Thank you for taking the time to submit a review. We are in growth-mode, and being in Sales, you are at the heart of it! Thank you for all that you do to help us hit our growth targets.


  6. "Good first job, bad anything else"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Regional Account Executive in Cary, NC
    Former Employee - Regional Account Executive in Cary, NC
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Relias full-time (More than a year)

    Pros

    Company has good experiences and opportunities to for entry level associates looking to build a resume or break into another industry.

    Cons

    Most upper management is incompetent or oblivious to the needs and realities of lower ranking employees. Sales strategies are non existent and sales are completely transactional.

    Advice to Management

    Be butter


  7. Helpful (3)

    "Constantly Changing Course"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Relias full-time

    Pros

    The health plan is free.

    Cons

    The company's strategy is to buy more companies to hit financial targets. Once those companies are bought, little is done to integrate, maintain, or grow what was purchased. The result is when some component of the pre-existing business threatens to leave the company sends work to everyone in an attempt to salvage the relationship with the client. This leads to changing what you work on from hour to hour at times, and burnout from the individual contributors.

    Advice to Management

    There are too many managers and not enough people to get any work done. Most of the work falls to a small number of people, but not until it's been passed through three levels of management and the actual request is lost in translation.

  8. "Great company"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Relias full-time

    Pros

    Learning-focused, Changes, Sharp people, Positive, Care about community

    Cons

    Changes, Inconsistent, Acquisitions, Location, Many remote


  9. "Great team"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Great team and work environment

    Cons

    Travel and open office layout


  10. Helpful (6)

    "Don't let your talents go to waste"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Executive in Cary, NC
    Current Employee - Account Executive in Cary, NC
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Relias full-time (More than a year)

    Pros

    Good benefits, they say unlimited PTO, but still need manager approval and it ends up being 2 weeks of PTO.

    Cons

    Poor Management, always changing direction from a business plan perspective, high turnover, no marketing or lead generation support, judged by your salesforce activity, boiler room environment.

    Advice to Management

    Stick to a plan longer than 3 months,