Relias Reviews | Glassdoor

Relias Reviews

Updated August 17, 2018
135 reviews

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3.5
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Relias CEO Jim Triandiflou
Jim Triandiflou
102 Ratings

135 Employee Reviews

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Pros
  • "Great benefits, opportunity for advancement, work/life balance" (in 10 reviews)

  • "Rapidly growing company with frequent opportunity to try something new" (in 12 reviews)

Cons
  • "Low pay across the organization leads to low quality of work in some instances" (in 10 reviews)

  • "Low pay, low employee morale and high turnover" (in 8 reviews)

More Pros and Cons

  1. Featured Review

    Helpful (3)

    "Opportunities for growth and opportunity every day"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Manager in Cary, NC
    Current Employee - Senior Manager in Cary, NC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Relias full-time (More than a year)

    Pros

    Very fast paced! Fun, collaborative, and flexible working environment with a focus on core values. Smart people and encouraging senior management allow for creativity and data-driven problem-solving.

    True focus on the needs of the customer and industry drives innovation and shape direction of the company.

    Autonomy within teams to experiment and grow. Focus on learning, development, and growing talent is apparent from day one.

    Cons

    Teams could still use additional process and inter-departmental communications could be a little better, but that comes with hyper-growth organization.

    Advice to Management

    Continue to put your trust in your teams - there are tons of talented, passionate, and incredibly smart managers and individual contributors who go above and beyond to get things done!


  2. Helpful (3)

    "Excellent Organization"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Representative in Cary, NC
    Current Employee - Sales Representative in Cary, NC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Relias full-time (Less than a year)

    Pros

    Relias has been an excellent company to work for. In my experience:
    Promises have been kept by upper management.
    Relias strives to hire within.
    Lot's of opportunity for advancement and lateral movement.
    Work life balance is highly valued.
    Amazing coworkers and culture.

    Cons

    No real cons but I will mention that sales will be losing a valued upper management figure soon but has a talented replacement already in place. It has been a great transition and management has been working hard to make this as smooth as possible.

    Relias is a fast paced, rapidly growing company. They are very upfront about this in the hiring process. Make sure that this is the environment for you before pursuing a job here.

    Advice to Management

    Keep up the fun!

  3. "It’s ok, but could be so much better"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Relias full-time (More than a year)

    Pros

    There are a lot of smart, driven people working here. The overall work environment is enjoyable and fun. Many good benefits including unlimited PTO and work from home days....but beware, not all departments get equal benefits.

    Cons

    The pay is awful. The leadership has stated several times that they have no desire to be a top paying employer. There was talk of reviewing salaries and moving them closer to what the local market bears, but this didn’t occur in many departments. Overall, even though Relias is generating a ton of revenue with extremely high margins, they are cheap when it comes to total employee compensation.

    LOTS of unqualified managers. To a fault, Relias wants to promote from within, even at the expense of experience and quality.

    Advice to Management

    Actually pay attention to the employee surveys. Enough lip service. We are smart people and read through it. Pay your people better because there are A LOT of people exploring other opportunities, that would gladly stay if they didn’t continue to see peers leaving for significantly higher compensation elsewhere.


  4. "Great company and culture"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Client Success Manager in Cary, NC
    Current Employee - Client Success Manager in Cary, NC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Relias full-time (More than a year)

    Pros

    Knowledgeable peers, culture, work/life balance.

    Cons

    Pay is low, high deductible with benefits.

    Advice to Management

    No advice.


  5. Helpful (4)

    "Great experience early in career, but difficult to gain internal credibility without experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I have been working at Relias full-time

    Pros

    - the individual contributors are fantastic and what make the hectic day-to-day worth it

    - never bored, everything moves quickly and there's always a challenge

    Cons

    - massive gaps in communication both within and between departments
    - disconnect between individual contributors and executive management that never seems to get resolved

    Advice to Management

    Be transparent. If you've listened to the cries of individual contributor's and don't believe those cries are valid, then say so. Don't pretend as though you'll act on it and never make real changes. Give people more credit that what they're saying has worth and validity.


  6. Helpful (9)

    "Beware of all the 4 & 5 stars, they are written by leadership/mangmnt in an attempt to salvage all the terrible reviews."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Executive in Cary, NC
    Current Employee - Sales Executive in Cary, NC
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at Relias full-time

    Pros

    Fun and positive place to work. Some managers are extremely talented and you can learn a lot. Great culture filled with wonderful people. Good place to start your sales career.

    Cons

    Sales Execs are payed 50% below market average, leadership knows this and says this is made up with the commission structure which couldn't be farther from the truth. If you want to be treated like a child then this is the place for you! Room for advancement is non-existent. Say there is a pay increase after 2 successful quarters...that is a lie.

    Advice to Management

    While some of the sales floor are not seasoned pros, pay them a fair wage and I bet you would have more motivated employees. Take the negative feedback and act on it instead of sweeping it under the rug.


  7. "Great Company!"

    StarStarStarStarStar
    • Culture & Values
    Former Employee - Anonymous Employee in Cary, NC
    Former Employee - Anonymous Employee in Cary, NC
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Some of the best people I've worked with, comfortable environment, accessible executive staff.

    Cons

    None come to mind, I really enjoyed my time there!

  8. "Regional Account Executive"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Regional Account Executive in Saint Louis, MO
    Current Employee - Regional Account Executive in Saint Louis, MO
    Neutral Outlook
    Approves of CEO

    I have been working at Relias full-time (Less than a year)

    Pros

    Great culture, Generous compensation plan

    Cons

    Inside sales position w/high cold call activity


  9. "High growth comes with some challenges"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Cary, NC
    Current Employee - Anonymous Employee in Cary, NC
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Relias full-time (More than a year)

    Pros

    Truly Mission-driven.
    Lots of good intentions.
    Lots of potential for advancement

    Cons

    With high-growth comes spotty communication. Senior management is used to being a smaller company and forgets that somethings need to be communicated more formally for everyone to get the message. Advancement prospects are sometimes opaque and dependent on whether your boss is in favor.

    Advice to Management

    Provide more opportunities to earn merit pay/bonuses outside of Sales. Recognize the knowledge of folks from acquisitions and internally. Also recognize that many employees have had other experiences - sometimes it feels like they think everyone is either entry level or they are already a Director/VP. Benefits are good but compensation lags a bit for those with a few years under their belt.


  10. "Love my job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Development Engineer in Cary, NC
    Current Employee - Software Development Engineer in Cary, NC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Relias full-time (More than a year)

    Pros

    Great benefits, opportunity for advancement, work/life balance

    Cons

    The pace can be a little hectic at times, but I would expect that from a growth company.

    Advice to Management

    Keep encouraging the culture you've developed.


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