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Relias

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Relias

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Relias Reviews

Updated Mar 21, 2023

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Found 321 of over 334 reviews
3.9
74% Recommend to a Friend
Relias CEO Kay Krafft
85% Approve of CEO

Found 320 of over 334 reviews

3.9
74%
Recommend to a Friend
85%
Approve of CEO
Relias CEO Kay Krafft
Kay Krafft
58 Ratings

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Top Review Highlights by Sentiment

Pros
  • "Good benefits and structured work environment(in 42 reviews)
  • "You will find great friends and people who support you daily.(in 31 reviews)
  • "Relias has a great culture and it is an excellent place to start your career.(in 23 reviews)
  • "Good benefits and unlimited PTO.(in 21 reviews)
  • "Great coworkers (excluding management)(in 20 reviews)
Cons
  • "Low pay per industry standards(in 50 reviews)
  • "Some people in some departments have had 1 amazing manager for 3 years, while other people in other departments have had 7 or 8 ineffective managers over the same timeframe.(in 18 reviews)
  • "Low salary compared to industry average(in 17 reviews)
  • "Poor management.(in 14 reviews)
  • "senior leadership just had major shift.(in 7 reviews)
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

Ratings by Demographics

This rating reflects the overall rating of Relias and is not affected by filters.

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  1. 5.0
    Current Employee

    Good company. Friendly culture.

    Mar 21, 2023 - Subject Matter Expert in Morrisville, NC
    Recommend
    CEO Approval
    Business Outlook

    Pros

    It’s a nice place to work. They really care about employees. The encourage vacations and work/life balance.

    Cons

    It can be hard to develop relationships with some colleagues because a lot of the workers are remote.

    Be the first to find this review helpful
  2. 2.0
    Former Employee, more than 3 years

    Cluttered Hierarchies

    Dec 8, 2022 - Team Lead 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Easy interview. Health insurance policy is okay

    Cons

    Poor management. Can’t stress this enough - when Relias began to work from home, it exposed the fact that there’s an entire layer of management that does nothing, but be professional. That value is out the window once you’re just doing a job. Our director was essentially absentee since he got promoted. Half the staff is overworking. It’s obvious, but the management doesn’t recognize it because it doesn’t fall under the realm of professionalism. I moved to a company who doesn’t share this useless goal and it’s stunning the difference in respect and drive you see with the team. Healthcare deductible. DEI non-existent- not an inclusive company. Low pay.

    Continue reading
    4 people found this review helpful
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  4. 4.0
    Former Employee, more than 5 years

    good, not great

    Jan 16, 2023 - Editor in Raleigh, NC
    Recommend
    CEO Approval
    Business Outlook

    Pros

    great benefits (free healthcare, 'unlimited' pto) people/culture of peers was welcoming opportunities beyond relias, very large parent company that encourages cross-application

    Cons

    pay was low, especially for RTP performance review process was highly flawed (ranking quota) unlimited pto isn't actually unlimited pto

    Continue reading
    1 person found this review helpful

    Relias Response

    Chief People Officer

    Thanks for taking the time to post a review. We have been actively evaluating the performance review process and the results were one of the reasons for the recent compensation policy change. There was never a "quota" per se in the past, but did provide general guidelines for managers on how to gauge performance of individuals. However, our promotions are well above living wage increases unless you are moving laterally between departments due to different pay scales, which may have been your case. Going forward, we will absolutely be acknowledging high performance with spot and special project bonuses, so high performers should feel rewarded ongoing. Yes, flexible pto is just that - not really a defined limit or counting of days - but, we still need to support our customers and ensure we can get our work done. Best of luck wherever you are now!

  5. 5.0
    Current Employee

    Great focus and action on values, including diversity, equity, and inclusion.

    Jan 27, 2023 - Manager 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Company is committed to living our values, being inclusive, making a difference - and at the same time being innovative and focused on delivering tangible value to our customers.

    Cons

    Get ready to learn new things - not a great place to work if you want your job/career to be on autopilot.

    Be the first to find this review helpful

    Relias Response

    Chief People Officer

    Thank you for taking the time to provide feedback! I love to see this! We appreciate you.

  6. 4.0
    Current Employee, more than 10 years

    Great company

    Dec 8, 2022 - Sales Executive in Morrisville, NC
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great people, product and company overall.

    Cons

    Company experiencing a lot of turnover recently with their recruitment of young/less experienced leadership. Culture change is a key reason sales people are leaving. Product becoming mature in marketplace leading to more competition for sales team. Sales and marketing leadership turnover leads to questions on future direction because of our ability to get ahead in marketplace.

    Continue reading
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  7. 4.0
    Current Employee, more than 1 year

    Great experience

    Jan 26, 2023 - Cloud Engineer in Morrisville, NC
    Recommend
    CEO Approval
    Business Outlook

    Pros

    I work on an amazing team; management is super supportive and works to ensure that you are getting what you need professionally to grow in your career. Benefits are phenomenal.

    Cons

    Pay could be better; at the lower end of median for area.

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    Relias Response

    Chief People Officer

    Thank you for taking the time to post a review. Cloud Engineering is a space that we are continuing to evaluate from a compensation perspective as it was a recent organization change in the business. More to come here.

  8. 4.0
    Current Employee

    Good

    Jan 27, 2023 - Director 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Good overall culture, at least on my team

    Cons

    Still low paying in some departments, HR new policy roll outs seem unorganized.

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    Relias Response

    Chief People Officer

    Thanks for your feedback! Assuming you are speaking about the recent compensation policy change, we did try to ensure leaders had a preview of what was coming well in advance, the opportunity to ask questions in advance, and then a robust rollout leveraging department leaders, weekly newsletters, intranet pages, FAQs, Q&A sessions, etc. If you still have a question, we've offered ongoing Q&A sessions and I believe your department leaders should have a lot of the answers. Or stop by and tell us what we could have done better :)

  9. 5.0
    Current Employee, less than 1 year

    Great company to work with

    Jan 22, 2023 - Associate Course Technologist in Raleigh, NC
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Comprehensive benefits package Wellbeing centered DEI centered Can work from home Salary

    Cons

    Nothing really, the company always try to improve.

    Be the first to find this review helpful

    Relias Response

    Chief People Officer

    Thank you for taking the time to provide feedback! We are always trying to improve - happy to hear you can tell! We appreciate you.

  10. 3.0
    Former Employee, more than 1 year

    Really fun, agile environment, unpredictable management

    Oct 24, 2022 - Software Engineer in Morrisville, NC
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Fun, young company culture. Good technology and some very smart engineers who are willing to show you the ropes. Unlimited PTO (yay!) with permission of your manager (usually not a problem.)

    Cons

    Some managers are great, others not. Promotions and transfers are very difficult. HR will not back you up. Most benefits don't really kick in until the second year. Pay is not competitive.

    Continue reading
    1 person found this review helpful

    Relias Response

    Chief People Officer

    Thanks for taking the time to post a review. In general, promotions and transfers should not be difficult, but not sure about your particular situation. We do request roles to be posted if it is a role that others could possibly be interested in - this is a fair process so all can apply for the role. Otherwise, in-seat promotions happen for those within a defined career path based on experience and achieved skills in-seat. Couple of points of clarity - most of our benefits kick in within 30 days...however, 401k matching and parental leaves do require tenure, which would align with your statement above. We do teach professional communication and empathy skills and emphasize this in first-level manager training - please check this out in our curriculums online. Lastly, please let the HR team know if you are experiencing bullying in the workforce. In no way should this be happening in the business - and our Insights communication tool should not be part of this. These communication styles are meant to help conversations in the business, not "label" people. Happy to chat directly with anyone who has questions/concerns about this.

  11. 5.0
    Current Employee

    Cyber security analyst

    Jan 13, 2023 - Cyber Security Analyst 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    you get to play golf

    Cons

    you have to work on site

    Be the first to find this review helpful
Viewing 1 - 10 of 320 Reviews
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Relias Reviews FAQs

Relias has an overall rating of 3.9 out of 5, based on over 334 reviews left anonymously by employees. 74% of employees would recommend working at Relias to a friend and 68% have a positive outlook for the business. This rating has improved by 1% over the last 12 months.

According to anonymously submitted Glassdoor reviews, Relias employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at Relias. This rating has been stable over the past 12 months.

74% of Relias employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Relias 4.2 out of 5 for work life balance, 3.9 for culture and values and 3.8 for career opportunities.

According to reviews on Glassdoor, employees commonly mention the pros of working at Relias to be career development, coworkers, benefits and the cons to be senior leadership, management, culture.

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Glassdoor has 334 Relias reviews submitted anonymously by Relias employees. Read employee reviews and ratings on Glassdoor to decide if Relias is right for you.