Relias Reviews

Updated Jun 17, 2021

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Found 249 of over 261 reviews

3.6
71%
Recommend to a Friend
91%
Approve of CEO
Relias CEO Kay Krafft
Kay Krafft
27 Ratings
Pros
  • "Benefits are pretty good with 6% 401(k) match and unlimited PTO(in 27 reviews)

  • "Good work-life balance at Relias(in 18 reviews)

  • Cons
  • "Relias will start you at low pay compared to the industry and area(in 19 reviews)

  • "Low pay, low employee morale and high turnover(in 12 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
    1. 5.0
      Former Employee, more than 5 years

      Great company to sell for

      May 21, 2021 - Regional Sales Manager in Raleigh, NC
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Relias is a great company to sell for. You will work with amazing people and be led by a leader (Steve Snook) who truly cares about his people. Sales managers are passionate about ensuring their reps succeed . Reps are dedicated to ensuring the clients they bring on-board are successful. There is a solid core of reps who have been at Relias for 5+ years and these folks are true sales professionals who are willing to help new reps. Solid amount of inbound leads coming from marketing due to Relias' great reputation in their core verticals. Solid sales enablement team helps grow and develop reps over their career.

      Cons

      Relias is currently transitioning from a company that sold 1 product into a niche market to a company that offers a full suite of solutions to the entire healthcare industry. As such, Relias is going through a lot of changes. These changes have forced folks out of their comfort zone and have caused a couple stumbling blocks along the way. Relias has acquired many companies over the past years and has struggled a bit to successfully integrate the acquired people and products into the company.

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      2 people found this review helpful
    2. 4.0
      Current Employee, less than 1 year

      Ready to Launch

      May 11, 2021 - Operations in Raleigh, NC
      Recommend
      CEO Approval
      Business Outlook

      Pros

      The environment at Relias is electric; full of innovation and individuals willing to go the extra mile to ensure success for our clients. Relias has the great fortune of having bright, energetic, hardworking, individuals that are passionate about our mission and the support we provide to the healthcare industry and the population they serve. The company is growing and evolving, and with that comes change. Not change for change sake, but change for the sake of progress. The Leadership team has tremendous vision for the strategy that we need to execute on to be successful in the next stage of our evolution are many opportunities for all levels of contributors to help the company succeed in achieving the strategic goals. Senior Management is willing to listen to new ideas and frequently engages employees in feedback sessions. The CEO does not stand on ceremony and is approachable. Managers allow staff the autonomy to deliver the best results for our clients.

      Cons

      One area for improvement would be to grow the internal functional teams to keep pace with the tremendous growth and provide continued excellent support to our clients.

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      2 people found this review helpful
    3. 5.0
      Current Employee, more than 3 years

      Exciting things happening

      Feb 11, 2021 - Account Management in Morrisville, NC
      Recommend
      CEO Approval
      Business Outlook

      Pros

      New CEO in 2020 with exciting things happening - addressing compensation concerns of past years; fantastic benefits package and 401K represent significant financial value, creating culture with focus on good work/life balance, being creative and taking risks, and collaboration. Lots of investment in the business from the parent company, and the business has really thrived during a tough 2020. Good progress on diversity and inclusion, which had not been focused on enough in the past. There are signs of more women and diverse team members moving into middle and upper management roles. Great mission, good strategy. Leadership team cares about people and the business.

      Cons

      Still need to improve communication across the company. So much is going on and need to work harder to make sure everyone is in sync and the right hand knows what the left hand is doing - still feels sometimes like we are juggling 5 flaming torches while jumping rope. Not an unusual challenge for a company that has grown revenue 10X and acquired 10+ companies over the past 8 years. Good work trying to tap into the great potential of our employees. Need to keep making progress here, the individual contributors have passion and great ideas, we need to keep getting better at this.

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    4. 4.0
      Current Employee

      Great Company

      Jun 17, 2021 - Sales Representative in Raleigh, NC
      Recommend
      CEO Approval
      Business Outlook

      Pros

      The company is flexible working which is great.

      Cons

      not the best salary but great people

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    5. 2.0
      Current Employee, more than 5 years

      Not hard development work. Just hard to work as an organization

      May 4, 2021 - Software Engineer in Research Triangle Park, NC
      Recommend
      CEO Approval
      Business Outlook

      Pros

      The People at Relias are genuinely great people to work with. Pretty flexible work/life balance. Direct managers are approachable and easy to talk to.

      Cons

      Organization as a whole is pretty dysfunctional. Product Department is a mess. Engineers never get time to work on tech debt, system improvements, etc. Always focusing on adding even more functionality from acquired products to an extremely overburdened system. On top of that, Relias insists they hire the best people but also insist on paying less then or equal to the 50th percentile for your pay band, which is definitely not competitive for the RTP area or for remote positions.

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      11 people found this review helpful
    6. 4.0
      Current Employee

      Solid Culture, Opprotunity to Advance

      May 19, 2021 - Anonymous Employee 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Relias is growing quick. As they scale it opens more job opprotunities and paths for advancement. Great place to start a career in SaaS.

      Cons

      Development and training is more difficult while the HQ is closed due to COVID. Once the office opens back it should be easier.

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    7. 4.0
      Current Employee, more than 3 years

      Good, stable, largely predictable

      Mar 30, 2021 - Marketing Manager in Raleigh, NC
      Recommend
      CEO Approval
      Business Outlook

      Pros

      - Decent benefits, flexible PTO and ample sick days, you get your birthday off - Stable industry and Relias is poised well (high likelihood for job security) - Really great mission - If you have a good manager, you will have a good time - Lots of really great people work here - Lots of opportunities for career advancement (and even career changes!)

      Cons

      - Pay tends to be on the low end of market ranges - If you don't have a good manager, you may have a hard time - Lately there's been an increase in (seemingly) empty corporate platitudes which is off-putting to me, personally - Some teams are very siloed and there aren't many strong cross-functional processes in place

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      5 people found this review helpful
    8. 4.0
      Current Employee, more than 3 years

      Not Bad

      May 5, 2021 - Client Success Manager in Morrisville, NC
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Benefits are decent. Coworkers are the best.

      Cons

      Areas on of improvement for company provided through employee feedback surveys are only finally being addressed, like pay.

      4 people found this review helpful
    9. 5.0
      Former Employee, less than 1 year

      Fair company

      May 17, 2021 - President &CEO 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Lots of opportunity for growth

      Cons

      A bit rigid for me to stay

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    10. 4.0
      Current Employee, more than 1 year

      Transformation

      May 9, 2021 - Senior Software Engineer 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      New and renewed leadership with fresh ideas. Making all the right moves

      Cons

      Collaboration is slow, Company not embracing WFH like other triangle companies post-pandemic

      1 person found this review helpful
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