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      Retail Insight

      Engaged Employer

      Retail Insight reviews

      4.0

      66% would recommend to a friend

      (36 total reviews)

      Paul Boyle

      78% approve of CEO

      60% positive business outlook

      Ratings by category

      4.2

      Culture & values

      4.2

      Work/Life balance

      4.0

      Diversity & inclusion

      3.7

      Compensation and benefits

      3.5

      Career opportunities

      3.4

      Senior management

      Retail Insight has an employee rating of 4.0 out of 5 stars, based on 36 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Retail Insight employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      36 reviews
      3.0
      Jun 17, 2026

      High ownership, but challenges with culture and delivery

      Anonymous
      Recommend
      CEO approval
      Business Outlook

      Pros

      * High ownership and responsibility * Broad product and business exposure * Opportunity to shape ways of working * Complex, meaningful problems * Strong learning opportunities * Good relationships with close team and some peers * Remote work is allowed - which is useful for work life balance/ if you have kids.

      Cons

      Salary lagged behind responsibility * Priorities changed frequently * Slow delivery * Low London office attendance/ Limited culture and collaboration (specifically in the London office) * Difficult to stay engaged long term

      1.0
      May 23, 2026

      Lack of direction and structure hampers team performance

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      ok pto with ok salary

      Cons

      The biggest issue is direction that being there is none no structure in the team with some people getting promoted into new random job titles when they dont fit in anywhere. Product is failing especially when deals are closed won and then performance is so bad TFC gets activated. Sales is moving blind with no real guidance maybe have someone who has lead organisation before.

      3.0
      Jan 19, 2026

      Good opportunity to get experience but not long term

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good PTO and OK compensation. Good opportunities to learn. Certification benefits which provide additional opportunities for growth.

      Cons

      A lot of turnover in high level positions which leads to a lot of disjointed ideas that are only half implemented or fully neglected when the next person comes around. Not great management on all levels. There is no cohesive process for the tech stack or the procedures at all levels. Advancing your career within the company is extremely difficult.

      avatar
      Retail Insight Response
      2mo
      Thank you for taking the time to share your feedback. We’re pleased to hear you recognised the opportunities to learn, the certification benefits, and the value of our PTO and compensation package. We also appreciate your comments regarding consistency, management, and career progression. We acknowledge that periods of change can sometimes lead to challenges in maintaining alignment across teams and processes, and we are actively working to improve continuity, strengthen internal communication, and ensure greater consistency in how initiatives are delivered and sustained. Career development and progression are important to us, and we are continuing to refine our approach to make growth opportunities clearer, more accessible, and more consistent across the organisation. Feedback like yours plays an important role in helping us identify where we can improve. We appreciate your input and wish you all the best in your future career.
      Viewing 1 - 3 of 36 Reviews
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      ReviewsRetail Insight reviews

      Glassdoor has 36 Retail Insight reviews submitted anonymously by Retail Insight employees. Read employee reviews and ratings on Glassdoor to decide if Retail Insight is right for you.