Rural/Metro Reviews

Updated Jul 30, 2020

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2.4
34%
Recommend to a Friend
25%
Approve of CEO
Rural/Metro President, CEO, and Director Michael P. DiMino (no image)
Michael P. DiMino
76 Ratings
Pros
Cons
  • "Dispatch often keys up on the radio with on average 3 oreos in their mouth(in 13 reviews)

  • "Extremely low pay for EMT's and Paramedics(in 9 reviews)

More Pros and Cons
  1. "EMT general transport and 911"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Senior Management
    Former Employee - EMT in Mesa, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Rural/Metro full-time for more than a year

    Pros

    Very exciting work and different each day

    Cons

    Salary and need for exceptional work

    Continue reading
  2. "troubled management"

    3.0
    Former Employee - Advanced EMT 

    I worked at Rural/Metro full-time

    Pros

    decent benefits and different schedule variations

    Cons

    immature management, old trucks or small vans, only carried about billing


  3. "job review"

    1.0
    Current Employee - Paramedic 
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Rural/Metro full-time

    Pros

    very work colleague friendly environment

    Cons

    very overworked and way underpaid

  4. "its private ambulance"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Paramedic in Tacoma, WA

    I worked at Rural/Metro full-time for more than 3 years

    Pros

    union, decent starting wage, new ambulances

    Cons

    little support from management, poor organization

  5. "Wouldn't recommend"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Records Keeper in Buffalo, NY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Rural/Metro full-time for more than 3 years

    Pros

    Working in the office was okay. It was a big open area with low cubes and little privacy. They did hold monthly pot lucks at the end of the month which was nice for employee comrodery and morale.

    Cons

    There were 2 time clocks for a huge building for people and when you started at the same time as everyone else it was difficult to punch in on time even if you were there as there as a long for the time clock. EMT s deserved higher pay as they have very technical and important jobs.

    Continue reading
  6. "Good job, good people"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Firefighter/EMT 
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Rural/Metro full-time for more than 5 years

    Pros

    Good place to work. The management values the work that the employees do (they are not treated as just another number, like many municipal jobs treat employees). Opportunities for advancement are provided, or accomodated for.

    Cons

    Inconsistency in uniforms, and regularly changes styles, brands, and logos.

  7. "Great Experience"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - EMT-B in Mesa, AZ
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Rural/Metro full-time for more than a year

    Pros

    Good experience Nice people Lots of learning opportunities

    Cons

    Wage wasn’t good at all

  8. "Ok company"

    3.0
    Former Employee - Paramedic in San Diego, CA

    I worked at Rural/Metro full-time for more than a year

    Pros

    With experience comes a better schedule

    Cons

    Pay is low in San Diego

  9. "Great place for growth"

    3.0
    Former Employee - Anonymous Employee 

    I worked at Rural/Metro full-time

    Pros

    Good experience, great people, and opportunity for advancement

    Cons

    Bad benefits, long hours, inexperienced leadership

  10. "Meat grinder...."

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Paramedic in Knoxville, TN
    Doesn't Recommend

    I worked at Rural/Metro full-time for more than 3 years

    Pros

    Plenty of hours to pick up... plenty. Some really good teammates. Good place to pick up experience before moving on.

    Cons

    too many extra hours, lack of concern for crews, failure by management to have regard for crew safety.

Found 174 reviews