Does Rural Metro pay their employees well?

According to anonymously submitted Glassdoor reviews, Rural Metro employees rate their compensation and benefits as 2.3 out of 5. Find out more about salaries and benefits at Rural Metro. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at Rural Metro?

34% of Rural Metro employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Rural Metro 2.4 out of 5 for work life balance, 2.3 for culture and values and 2.5 for career opportunities.

What are the top reviewed jobs at Rural Metro?

Paramedic (30) , EMT (14) , EMT-Basic (13) , EMT-B (11) , Dispatcher (7) , Firefighter/EMT (6) , Firefighter/Paramedic (5) , Advanced EMT (3) , Emergency Medical Technician (3) , AEMT (2) , Administrative (2) , Advanced Emergency Medical Technician (2) , Customer Service Representative (2) , Engineer (2) , Executive Assistant (2)

What are the pros of working at Rural Metro according to real employee reviews?

"Good people to work with." ((in 14 reviews)); "They have pretty good benefits" ((in 7 reviews)); "Great coworkers and great experience" ((in 4 reviews)); "Advancement opportunities." ((in 3 reviews)); "Great leadership" ((in 3 reviews))

What are the cons of working at Rural Metro according to real employee reviews?

"Management has no sense of professionalism" ((in 32 reviews)); "Extremely low pay for EMT's and Paramedics." ((in 19 reviews)); "Upper management often unavailable or unapproachable when needed." ((in 7 reviews)); "Long hours And sometimes there is not many calls" ((in 4 reviews)); "Supervisors were clearly out to get people." ((in 4 reviews))

What are employees saying about Rural Metro layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Rural Metro layoffs and their outlook for job security at Rural Metro in 2026.

What are the top reviewed Rural Metro locations?

Scottsdale , Mesa , Knoxville , San Diego , Buffalo , Indianapolis , Milpitas , Orlando , Louisville , Columbus , Youngstown , San Jose , Arvada , Bushnell , Channahon , Syracuse , Phoenix , Santa Clara , Birmingham , Tempe , Aurora , Sulphur , Everett , Poplar Bluff , Cobleskill , Rochester , Tucson , Yuma , Omaha , Bowling Green

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Rural Metro

Rural Metro reviews

2.6

34% would recommend to a friend

(204 total reviews)

Mike Ragone

23% approve of CEO

25% positive business outlook

Ratings by category

2.6

Diversity & inclusion

2.5

Career opportunities

2.4

Work/Life balance

2.3

Culture & values

2.3

Compensation and benefits

2.0

Senior management

Rural Metro has an employee rating of 2.6 out of 5 stars, based on 204 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Rural Metro employee rating is 24% below average for employers within the Healthcare industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

204 reviews

4.0

Sep 9, 2025

Great coworkers

Advanced emergency medical technician

Recommend

CEO approval

Business Outlook

Pros

Great coworkers, great managers, fun work environment

Cons

Supplies, patients, cliquish, patients, hospitals on diversion

5.0

Mar 21, 2025

A tough academy

Firefighter recruit

Recommend

CEO approval

Business Outlook

Pros

Straightforward with their expectations of you leading up and going into the academy.

Cons

There is no room for error. If you’re not in good physical condition and think you’ll improve while in the academy you’re wrong. You need to already be in good shape or they will run you ragged for it. It’s either you’re ready or you’re not and if you’re not then they will make it as miserable as possible to test you and either you quit or they fire you.

1.0

Mar 10, 2025

Stepping Stone Department

Engineer

Recommend

CEO approval

Business Outlook

Pros

Little oversight on daily activities.

Cons

You're just a number to management. The place is a revolving door. They don't care about retaining good employees because they know that new hires are lined up out the door waiting to do the job for cheaper than the last guy. Don't try to call in if you're sick because you will be made to feel bad and looked down on.

Viewing 1 - 3 of 204 Reviews

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Jobs at Rural Metro

Customer Service Representative

911 Dispatch Associate