Rural/Metro Reviews | Glassdoor

Rural/Metro Reviews

Updated May 28, 2018
162 reviews

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2.5
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Michael P. DiMino
73 Ratings

162 Employee Reviews

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Pros
  • "I met some good people though and learned alot" (in 9 reviews)

  • "Low call volume, 7 day off stretch every month" (in 5 reviews)

Cons
  • "Low pay for what you see and deal with" (in 10 reviews)

  • "Upper management constantly changing with no direction" (in 7 reviews)

More Pros and Cons

  1. "Director Corporate Strategy"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Director of Corporate Stretegy in Scottsdale, AZ
    Former Employee - Director of Corporate Stretegy in Scottsdale, AZ
    Neutral Outlook
    No opinion of CEO

    I worked at Rural/Metro full-time (More than a year)

    Pros

    Great people who were focused on improving the healthcare delivery model.

    Cons

    Several years of successive private equity ownership groups had degraded the companies logistical capabilities and eventually lead to sale of the company to its largest competitor to survive.

    Advice to Management

    Don't under-value the role of private fire departments in a well-formed national healthcare delivery model.


  2. "Emergency Medical Technician"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Everett, WA
    Former Employee - Anonymous Employee in Everett, WA

    I worked at Rural/Metro full-time (More than a year)

    Pros

    Flexible schedule and shift work
    Overtime and extra pay is easy find

    Cons

    Mandatory overtime on Fridays
    Mandatory overtime on weekends

    Advice to Management

    Keep in close communication with employees to ensure employee happiness and longevity.

  3. "Mediocre and Outdated"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Rural/Metro full-time

    Pros

    Tax department was largely left alone to conduct their business with minimal intrusions.

    Cons

    Upper management often unavailable or unapproachable when needed.


  4. "Not bad at all"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Firefighter/Paramedic in Sulphur, LA
    Current Employee - Firefighter/Paramedic in Sulphur, LA
    Recommends
    Positive Outlook
    Disapproves of CEO

    I have been working at Rural/Metro full-time (Less than a year)

    Pros

    Low call volume, 7 day off stretch every month

    Cons

    Shift work day/night swap.


  5. "Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Rural/Metro full-time

    Pros

    Decent facilities and people are nice.

    Cons

    Equipment depending on area of country


  6. "EMT"

    StarStarStarStarStar
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Rural/Metro full-time

    Pros

    Great learning and stepping stone for higher levels of medical care.

    Cons

    Minimal growth to within, high turnover.


  7. "Paramedic"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Rural/Metro part-time

    Pros

    It was a job and they would hire people without experience.

    Cons

    Supervisors were clearly out to get people.

  8. "It Was Great, Til It Wasn't"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - EMT-Basic in Indianapolis, IN
    Former Employee - EMT-Basic in Indianapolis, IN
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Rural/Metro full-time (More than a year)

    Pros

    Excellent benefits, Quality co-workers and Easy Commute

    Cons

    Loved finding out on the news that I was out of a job.

    Advice to Management

    Next time you close a location, don't tell the media first then call the employees in for a meeting.


  9. "Typical IFT"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - EMT in Alameda, CA
    Current Employee - EMT in Alameda, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Rural/Metro part-time (More than 3 years)

    Pros

    Better pay
    AMR is more organized
    good people
    easy IFT experience

    Cons

    IFT experience that stays within hospitals, rarely code 2 calls
    repetitive calls
    no breaks
    dispatching is horrendous per computer program
    AMR supervisors aren't great at all, look to catch you when you make mistakes
    you feel like a lemming employee

    Advice to Management

    Get Organized, find a new base to work out of


  10. "Enjoyed employment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Rural/Metro full-time

    Pros

    Maintained the small company feel

    Cons

    Lots of changes due to a previous fraud


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