Rural/Metro Reviews | Glassdoor

Rural/Metro Reviews

Updated October 2, 2018
168 reviews

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2.5
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Michael P. DiMino
74 Ratings

168 Employee Reviews

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Pros
  • "I met some good people though and learned alot" (in 9 reviews)

  • "Fast pace, good experience, fun job" (in 7 reviews)

Cons
  • "lack of funding, poor management, bankruptcy" (in 7 reviews)

  • "Upper management constantly changing with no direction" (in 7 reviews)

More Pros and Cons

  1. "Director Corporate Strategy"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Director of Corporate Stretegy in Scottsdale, AZ
    Former Employee - Director of Corporate Stretegy in Scottsdale, AZ
    Neutral Outlook
    No opinion of CEO

    I worked at Rural/Metro full-time (More than a year)

    Pros

    Great people who were focused on improving the healthcare delivery model.

    Cons

    Several years of successive private equity ownership groups had degraded the companies logistical capabilities and eventually lead to sale of the company to its largest competitor to survive.

    Advice to Management

    Don't under-value the role of private fire departments in a well-formed national healthcare delivery model.


  2. "Great place for growth"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Rural/Metro full-time

    Pros

    Good experience, great people, and opportunity for advancement

    Cons

    Bad benefits, long hours, inexperienced leadership

  3. "Meat grinder...."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Paramedic in Knoxville, TN
    Former Employee - Paramedic in Knoxville, TN
    Doesn't Recommend

    I worked at Rural/Metro full-time (More than 3 years)

    Pros

    Plenty of hours to pick up... plenty. Some really good teammates. Good place to pick up experience before moving on.

    Cons

    too many extra hours, lack of concern for crews, failure by management to have regard for crew safety.


  4. "They work with what they got, good experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Associate in San Diego, CA
    Former Employee - Associate in San Diego, CA
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Rural/Metro full-time (More than a year)

    Pros

    Fast pace, good experience, fun job

    Cons

    lack of funding, poor management, bankruptcy


  5. Helpful (1)

    "Company is pretty unstable most of the time"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Mesa, AZ
    Former Employee - Customer Service Representative in Mesa, AZ
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Rural/Metro (Less than a year)

    Pros

    Great Co-Workers, Benefits of having the soda/tea machines at work.

    Cons

    Always being bought and sold, filing bankrupt, etc.


  6. "EMT B"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - EMT-B
    Former Employee - EMT-B
    Recommends

    I worked at Rural/Metro (More than a year)

    Pros

    The people are driven and motivated to do well.

    Cons

    Company does not pay well and does not offer good benefits.


  7. "EMT position"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Rural/Metro part-time

    Pros

    Great experience. Learn how to do patient care

    Cons

    Stressful work environment and management did not communicate very well.

    Advice to Management

    Work on communication to employees.

  8. "Emergency Medical Technician"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Everett, WA
    Former Employee - Anonymous Employee in Everett, WA

    I worked at Rural/Metro full-time (More than a year)

    Pros

    Flexible schedule and shift work
    Overtime and extra pay is easy find

    Cons

    Mandatory overtime on Fridays
    Mandatory overtime on weekends

    Advice to Management

    Keep in close communication with employees to ensure employee happiness and longevity.


  9. Helpful (1)

    "Mediocre and Outdated"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Rural/Metro full-time

    Pros

    Tax department was largely left alone to conduct their business with minimal intrusions.

    Cons

    Upper management often unavailable or unapproachable when needed.


  10. "Not bad at all"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Firefighter/Paramedic in Sulphur, LA
    Current Employee - Firefighter/Paramedic in Sulphur, LA
    Recommends
    Positive Outlook
    Disapproves of CEO

    I have been working at Rural/Metro full-time (Less than a year)

    Pros

    Low call volume, 7 day off stretch every month

    Cons

    Shift work day/night swap.


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