SSI Group Reviews | Glassdoor

SSI Group Reviews

Updated Jun 4, 2019

To filter reviews, or .

Found 46 reviews

3.2
StarStarStarStarStar
Rating TrendsRating Trends
54%
Recommend to a Friend
88%
Approve of CEO
James M. Lyons
22 Ratings
  1. Helpful (3)

    "Great Work Environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at SSI Group full-time for more than 10 years

    Pros

    Over my 10 years I have seen the company show that they are focused on being progressive and establishing the company as a leader in the IT Healthcare industry. At the same time they have worked to make the company an employee friendly (Family) place to work. They try to promote from within, be fair in raises they give, but, you do have to earn your raise. They are improving their performance management process so...

    Show More

    Cons

    All companies have their issues. However, it would be good if all areas were treated equally. It is evident that certain departments receive special treatment. This only frustrates the areas that are neglected or not given as much reward as other areas.

    Advice to Management

    Be judicious in how you handle your employees. Treat all areas in similar manner.

    SSI Group2018-08-02
  2. "Web Developer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Web Developer in Mobile, AL
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at SSI Group full-time for more than a year

    Pros

    Its a good company to work for.

    Cons

    There are so many technologies which are yet to be upgraded

    SSI Group2019-06-04
  3. "Would not recommend for a career"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Doesn't Recommend
    No opinion of CEO

    I worked at SSI Group full-time

    Pros

    I got paid. Met some good people

    Cons

    Workloads are unbelievably unfair. Some depts do very little while others are overwhelmed. HR is a joke and is all for Mgmt. No confidentiality. Insurance benefits have been reduced, premiums increased and your choices are restricted to put more money in the pockets of the owners. No checks or balances for managers, supervisors, or the C level officers. Disrespect, discrimination and favoritism are rampant at all of these...

    Show More

    Advice to Management

    None, they don't care. They think they are the supreme beings.

    SSI Group2019-04-16
  4. "Do Not Trust HR/ HR works for the company not YOU"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous in Seattle, WA
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at SSI Group full-time for more than 10 years

    Pros

    Potential growth if they befriend you.

    Cons

    Cut throat environment. Hire unstable managers. HR will let managers get away with murder, rape, theft before they decide to do anything. They spend most of their time planning parties. Their is an attorney that works in-house most likely to cover for HR. Do not work here unless your attractive or if you have a family name.

    Advice to Management

    Good Luck

    SSI Group2019-03-06
  5. Helpful (1)

    "When an employer is not forthcoming..."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Analyst in Boston, MA
    Recommends

    I worked at SSI Group full-time for less than a year

    Pros

    On time payment, benefits were well administrated, good contact with a helpful and professional staff.

    Cons

    The job that I was contracted to was not a good fit for my background.

    Advice to Management

    I do not hold SSI responsible when an employer is not forthcoming with an accurate job description. I interviewed with this employer prior to accepting the contract and they were not forthcoming with me during the interview either.

    SSI Group2019-01-26
  6. "Teetering on the next few corporate choices"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - N/A in Mobile, AL
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at SSI Group full-time for more than 3 years

    Pros

    Company culture is terrific. Pay and benefits are mostly above average.

    Cons

    Upper management has been a disaster due to the short lived employment of several executives and the changing visions of those executives. The future of the company depends on hiring loyal stable people for those positions.

    Advice to Management

    Must hire a professional and emotionally stable CFO with a vision for the future. This is one key to the longevity of the company. The current Interim CFO is none of the above!

    SSI Group2018-12-16
  7. Helpful (1)

    "The Downward Spiral of Once a Great Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at SSI Group full-time

    Pros

    Ok benefits, flexible hours

    Cons

    Must use Springhill Hospital through the insurance plan for affordable healthcare.

    Advice to Management

    SSI was once a brilliant place to work. Ethics were high and most of management was reliable and competent. The place has become all meetings, and less production. They have allowed for their office to become a backdrop for an amateur blogger, to promote herself, all while on the company’s dime. This is a great place to work if you are an attractive white female, seeking advancement and/or recognition based on your looks...

    Show More
    SSI Group2018-09-13
  8. Helpful (1)

    "Enjoyable and Challenging"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at SSI Group full-time for more than 10 years

    Pros

    Over 15 years Experience with SSI- Multiple positions, everyone one of them was rewarding in their own way. Opportunities to be had and new challenges to be met.

    Cons

    Multiple projects running concurrently , due to the industry, can cause confusion.

    Advice to Management

    Keep up the momentum that has begun. Keep building on the foundation that has been set.

    SSI Group2018-08-01
  9. Helpful (1)

    "Long-term Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Mobile, AL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at SSI Group full-time for more than 10 years

    Pros

    As a member of the SSI family for more than a decade, I have seen the company grow from a small billing software company into a full service revenue cycle vendor with a strong industry presence and a bright future. I love that as it has grown, the company continues to have a family feel, from its bowling league and running teams to the regular appreciation events that are held to recognize accomplishments and celebrate...

    Show More

    Cons

    While SSI is a great place to work, it has its issues as all companies do. One area is the recent rate of change, which has been daunting. Change is good, and the future being targeted will strengthen the company and safeguard our futures, but the frequent changes in leadership and the accompanying changes in direction have led to some lost project cycles and wasted effort. That hurts morale and impacts the success of...

    Show More

    Advice to Management

    My advice to management would be to continue to be open minded about offering flexibility in work hours and working from home. Also I would continue the forward momentum of the company, but be mindful that we do not exceed our capacity to absorb the disruption that the progress is causing.

    SSI Group2018-08-01
  10. Helpful (1)

    "Employment"

    StarStarStarStarStar
      Current Employee - Office Administrator in Mobile, AL
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at SSI Group full-time for more than 10 years

      Pros

      I have been with the company now for 27 years. Great Benefits, salary is good and right within the range of my job description.

      Cons

      The only thing i can think of right now would be that within my position I don't have the opportunity to work flexible hours.

      SSI Group2018-08-01
    Found 46 reviews