SSI Group Reviews | Glassdoor

SSI Group Reviews

Updated March 9, 2017
28 reviews

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Full-time Part-time

2.8
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James M. Lyons
11 Ratings

28 Employee Reviews

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  1. Helpful (1)

    "Great Company moving in the right direction"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Employee : -) in Mobile, AL
    Current Employee - Employee : -) in Mobile, AL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at SSI Group full-time (More than 10 years)

    Pros

    Great company moving in the right direction. With a couple of positions that have been recently replaced, I am excited about the changes to come. Management that cares about the employees and the clients. Management that cares about getting things done not just talking about it.

    Cons

    A few employees are stuck on a process instead of getting the job done!

    Advice to Management

    Evaluate those employees that are not helping with moving forward.


  2. Helpful (3)

    "Downhill Spiral"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in San Diego, CA
    Former Employee - Anonymous Employee in San Diego, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at SSI Group full-time (More than a year)

    Pros

    Excellent Health Benefits. Work life balance.

    Cons

    No strategy and no new products to rollout and failure flagship products without proper development support. Led to diminishing sales, sizable layoffs, and a panic culture.

    Advice to Management

    New leadership disconnected and not experienced drove this once great business into the ground.

  3. "EDI Auditor & Claims Analyst"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - EDI Auditor & Claims Analyst in Mobile, AL
    Former Employee - EDI Auditor & Claims Analyst in Mobile, AL
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at SSI Group (Less than a year)

    Pros

    Growing company with the advancing technology that will allow many years of opportunities.

    Cons

    Managers/Supervisors could separate personal relationships from working personnel.


  4. "Good company but in chaos"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Tier II in Mobile, AL
    Former Employee - Tier II in Mobile, AL
    Recommends
    Negative Outlook
    No opinion of CEO

    I worked at SSI Group full-time (More than 3 years)

    Pros

    Salary and benefits are good for the area.

    Cons

    Lots of changes in personnel and in the way SSI does business creates a chaotic atmosphere for employees and clients. Product roll-outs are flawed. No mentoring.


  5. "Good company to work for"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Mobile, AL
    Former Employee - Anonymous Employee in Mobile, AL
    Recommends
    Neutral Outlook

    I worked at SSI Group full-time (More than 10 years)

    Pros

    Salary and benefits are good for this market

    Cons

    Not sure of company's future. Seems to lack identity. Lots of turnover ar senior and mid-level management.


  6. "company with a shaky future"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Mobile, AL
    Current Employee - Anonymous Employee in Mobile, AL
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at SSI Group full-time

    Pros

    The pay and benefits are decent for the area. In my opinion these are the only pros that this company has going for them

    Cons

    Horrible business ethics. Very unstable billing package that, after a year in production, the company still cannot get correct. Promotions with promised pay raises that you don't get for months. Very frustrated client base. No communication between departments.

    Advice to Management

    Upper management has little knowledge to the issues with the products being pushed to clients. There needs to be more structure within the company starting from the top. Unfortunately, I see this company on a downward spiral.


  7. Helpful (3)

    "Company continuing to go down hill fast"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Mobile, AL
    Former Employee - Anonymous Employee in Mobile, AL
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at SSI Group full-time (More than 10 years)

    Pros

    SSI offers fair pay and benefits as they always have.

    Cons

    Since the change in C level management we have lost costumers and employees. SSI has had at least 100 lay offs in the last 18 months but most employees are leaving on their own now. The CTO is hiring mostly his colleges from previous companies he has worked for. The entire sales department has been replaced just for one example. If you're not in the "click" then you do not have a chance so unless you are related somehow to a C-level person, I would steer clear of employment here.

    Advice to Management

    Replace some of the C levels with someone that knows the business at SSI and maybe it can once again be the great company it was. Bring back the COO that was pushed out. She made the company strong.

  8. "Moving in the right direction"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Developer in Mobile, AL
    Current Employee - Software Developer in Mobile, AL
    Recommends
    Positive Outlook

    I have been working at SSI Group full-time (More than a year)

    Pros

    Solid people at every level

    Cons

    Processes are still being hammered out


  9. Helpful (1)

    "Would never recommend this company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Mobile, AL
    Former Employee - Anonymous Employee in Mobile, AL
    Doesn't Recommend
    Negative Outlook

    Pros

    Good salaries, that is about the only good thing

    Cons

    A lot of egos to deal with. Management doesn't care what employees think


  10. Helpful (6)

    "Has gone downhill in last year"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Mobile, AL
    Current Employee - Anonymous Employee in Mobile, AL
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at SSI Group full-time (More than 10 years)

    Pros

    Good co-workers, good pay. With all the recent layoffs, getting good equipment is usually not a problem, either.

    Several old-timers have been leaving in a "brain drain," so good opportunities exist for new hires.

    SSI has a lot of recurring revenue which will keep it afloat quite a while longer.

    Cons

    Very political: who you are and whom you're friends with matters a lot.

    Management is very top-down; unless you are a manager, don't expect your ideas to be considered.

    Agile development methodology is agile in name only. CTO is a micromanager who emphasizes process, documentation, and contracts — in direct opposition to the Agile Manifesto.

    Recent (and constant) layoffs have taken their toll on morale. I think most people who are remaining are at least engaged in a passive job search. (The good pay, however, allows us to be picky, so that's a pro.)

    Advice to Management

    Is there a way to purge the new executives who have come in in the last few years? They are good at making friends and political alliances, but it's not clear that they have any record of success. Anyone who is a threat to their powerbase is being eliminated or marginalized, but I think old-timers like Mr. Lyons and Ms. Short — for all their faults — do have the best interests of the company in mind and do have some good ideas. I think the CEO means well and would be pretty good if he didn't have a cabal of connected subordinates who conspire against him to push their own agenda.


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