Does SmartFocus pay their employees well?

According to anonymously submitted Glassdoor reviews, SmartFocus employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at SmartFocus. This rating has been stable over the past 12 months.

How satisfied are employees working at SmartFocus?

34% of SmartFocus employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated SmartFocus 2.6 out of 5 for work life balance, 2.4 for culture and values and 2.5 for career opportunities.

What are the top reviewed jobs at SmartFocus?

Sales Manager (13) , Account Manager (7) , Sales (7) , Customer Success Manager (3) , Senior Account Manager (3) , Business Development Manager (2) , Revenue Controller (2) , Sales Director (2) , Sales Executive (2)

What are the pros of working at SmartFocus according to real employee reviews?

"Some great people to work with and talented." ((in 18 reviews)); "The only good side i experienced was that most of the staff are really talented, very down to earth, smart and amazing colleagues who put a smile on my face through all the chaos that is Smart focus!" ((in 6 reviews)); "Relaxed work environment: Hahahahaha... Joke of the day." ((in 5 reviews)); "Good salary, but nothing else." ((in 5 reviews)); "Good culture" ((in 5 reviews))

What are the cons of working at SmartFocus according to real employee reviews?

"Management is ambitious." ((in 13 reviews)); "No vision from senior management and lots of political silos." ((in 9 reviews)); "Arrogant managers promoted the degradation of a company that used to have good teams, employees and resources with good opportunities to grow and offer a decent customer service and satisfaction." ((in 7 reviews)); "No company vision or training." ((in 5 reviews)); "Long hours" ((in 5 reviews))

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SmartFocus

SmartFocus reviews

2.5

34% would recommend to a friend

(158 total reviews)

Chris Allan

48% approve of CEO

27% positive business outlook

Ratings by category

3.5

Diversity & inclusion

2.9

Compensation and benefits

2.6

Work/Life balance

2.5

Career opportunities

2.4

Culture & values

2.3

Senior management

SmartFocus has an employee rating of 2.5 out of 5 stars, based on 158 company reviews on Glassdoor which indicates that most employees have an average working experience there. The SmartFocus employee rating is 35% below average for employers within the Information Technology industry (3.9 stars).

Reviews by job title

158 reviews

2.0

Apr 11, 2016

SmartFocus is terrible

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great place to work if like ridiculous deadlines, high pressure, and low morale. Company changes direction on a weekly basis. The sad thing is that the technology is pretty interesting but the lack of focus makes for an unstable platform and overworked support staff.

Cons

The company refuses to invest in its people or its systems. I have never experienced an organization with a 50-70% turnover rate year after year. The people are depreciated faster than the equipment.

1.0

Dec 31, 2015

Rotten to the Core

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Absolutely none. Couldn't leave this field blank.

Cons

Yeah, so the majority of these negative reviews stem from the sales/marketing dept in the London office, but the dysfunctional, bullying culture that this company cultivates permeates into the development department as well. This place is a revolving door of developers. Even with a small team, management does not properly recognize those with actual skills and talent to help with the redesign and re-architecting of the franken-code. Priorities are not managed and urgency is non-existent. The bar is extemely low and the bullying and territorial culture does not promote collaboration or camaraderie. Those who have the smarts realize this is a sinking ship and find much greener pastures elsewhere.

1.0

Aug 16, 2014

The past few positive reviews are definitely made up by management.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

None, really. Except being a bit lenient on days off and working from home... Also, the benefits are not bad. 401k and health. Previously, their bonuses/commissions were good but recently this has changed and they took forever to tell employees about the new plans.

Cons

Management is terrible. Company is way too focused on sales. Clients are unhappy due to the lack of help from support and account managers are only focused on renewing clients - not keeping them happy. Barely any real training for employees. The product is terrible and has many flaws that no one wants to fix because they only want to focus on new features.

Viewing 1 - 3 of 158 Reviews

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