SmartStream Technologies Reviews | Glassdoor

SmartStream Technologies Reviews

Updated August 10, 2017
83 reviews

Filter

Filter

Full-timePart-time

3.2
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
SmartStream Technologies Chief Executive Officer Haytham Kaddoura
Haytham Kaddoura
8 Ratings

83 Employee Reviews

Sort: PopularRatingDate

Pros
  • Some good people in industry work here (in 8 reviews)

  • Great people, good products, excellent customer base (in 4 reviews)

Cons
More Pros and Cons

  1. "moving forward with change"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at SmartStream Technologies full-time

    Pros

    significant changes over the last 2 years, increased focus on core solutions

    Cons

    can be challenging with legacy clients and expectations

    Advice to Management

    be able to move faster and drive new technologies


  2. "Solid Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook

    I have been working at SmartStream Technologies full-time

    Pros

    Great name and market presence.

    Cons

    Keeping pace with technology in marketplace

    Advice to Management

    Listen to clients

  3. "Support Engineer"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at SmartStream Technologies full-time

    Pros

    Very Nice People, Very Helpful

    Cons

    Most positions are outside of the US


  4. "Taking significant steps to address past problems"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at SmartStream Technologies full-time

    Pros

    Current (new) management recognizes where past mistakes have been made and is taking meaningful steps to address the underlying issues

    Cons

    There is still much work to do and sometimes change does not come easily - 4 stars for now but with continued progress this will be a 5 star firm before you know it

    Advice to Management

    Keep an eye on what really matters (the associates) and continue the hard work of making the company better tomorrow than it is today


  5. "Ok to start your career"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at SmartStream Technologies full-time

    Pros

    Good team atmosphere
    People always willing to help

    Cons

    Most positions are outside of the US

    Advice to Management

    Invest in the employees


  6. "Has Potential"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Project Manager in San Jose, CA
    Former Employee - Project Manager in San Jose, CA
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at SmartStream Technologies full-time (More than 3 years)

    Pros

    Great team of people to work with.

    Cons

    Challenging work environment due to senior management view on how things must be done.


  7. Helpful (2)

    "decent small sized company but lack luster compare to other companies in market"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Small company less nonsense with communication and internal resources. Good benefits and decent work place. Not traditional work environment and fast paced.

    Cons

    Too worried about bottom line even for the small things. Lacks vision on bigger picture with clients and employees. not many resources or channels available for self improvement or development of employees.

    Advice to Management

    no particular advice, just may be nickle and diming may not always be best option for maintaining long term relationships. also just firing employees for the sake of bottom line is a horrible idea.

  8. Helpful (2)

    "RUN! Just run and don't look back!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in San Jose, CA
    Former Employee - Anonymous Employee in San Jose, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    401k plan. Other than that, I can't think of any.

    Cons

    Upper management don't care about its employees nor do they recognize talent and use it to their advantage. Management team spends more time arguing about who should be accountable for certain business processes (or lack thereof) rather addressing the real problem of operational and development inefficiencies. There is no transparency, no accountability, and zero employee morale.

    People from top to bottom are leaving the firm on a monthly basis and the management can't figure out how to stop the bleeding. SmartStream fun fact: some of the key people who tried to make a difference have all left the firm in the last 18 months.

    I feel bad for the few smart, driven, and talented people left in the firm that are trying to do good work.

    Advice to Management

    1. Can the CEO and CTO.
    2. Listen to the little guys that are actually doing good work and find ways to improve the overall process.
    3. Get rid of the offshore development team and hire some smart engineers from Silicon Valley.


  9. Helpful (2)

    "Analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at SmartStream Technologies full-time

    Pros

    Flexible work environment.
    Great co-workers.
    Work culture is not micro-managed.

    Cons

    Dev / tech teams are backed up and the technology is not up to par.
    People just send emails back and forth with no real sense of urgency.
    Complacent culture. CEO/CTO do not care about the companies reputation - as long as a client signs, they're happy.

    Advice to Management

    LISTEN to your employees. We actually work on day to day issues.
    People are not going to wait for you to finally act. There are plenty of jobs, you aren't Google.


  10. Helpful (1)

    "Current employee review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Financial Operations Manager in San Jose, CA
    Current Employee - Financial Operations Manager in San Jose, CA
    Recommends
    Positive Outlook

    I have been working at SmartStream Technologies full-time (More than 3 years)

    Pros

    Lots of new opportunities and business deals in the works.

    Cons

    Really have to fight your way up in terms of pay, but there are opportunities available.


Showing 83 of 84 reviews
Reset Filters