Smartlink, LLC Reviews | Glassdoor

Smartlink, LLC Reviews

Updated February 21, 2019
67 reviews

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3.2
StarStarStarStarStar
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Approve of CEO
Smartlink, LLC Chief Executive Officer Brendan Kelly
Brendan Kelly
41 Ratings

Employee Reviews

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Pros
  • "Great people work with Smartlink" (in 5 reviews)

  • "The industry is booming and the company culture promotes teamwork, innovation and agility in order to adapt to the needs of the customers" (in 4 reviews)

Cons
  • "In my current position, it is well beyond 8-5 which seems to be expected" (in 3 reviews)

  • "They recently gave a presentation on their new Core Values and I have yet to see anyone in senior management follow these core values" (in 3 reviews)

More Pros and Cons

  1. "HR Coordinator"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Human Resources Coordinator in Annapolis, MD
    Current Employee - Human Resources Coordinator in Annapolis, MD
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Smartlink, LLC full-time (More than a year)

    Pros

    The HR team is the best team, no exaggeration. Before coming to work for Smartlink, I worked for an HR team where the culture was horrific and it severely impacted the team in a very negative way to say the least. I had been at that company for 3 years and was nervous to leave as it was my first company out of college. After my interview at Smartlink, I knew instantly I had to be part of this team. In my interview, I let my interviewers know I was looking for better company culture, a supportive team, and a place to learn and grow from my peers and leaders. It has been about a year and half since I left my old company and I have not looked back! I got everything I asked for and more. The culture and people at Smartlink make coming to work everyday a joy. I learn something new everyday and each day brings a new challenge and subsequently a new reward. I truly appreciate all of the leaders at Smartlink and my peers.

    Cons

    Honestly, nothing I can think of off the top of my head!

    Advice to Management

    Keep doing what you are doing!


  2. "Positive experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Construction Manager in New York, NY
    Former Employee - Construction Manager in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Smartlink, LLC full-time (More than a year)

    Pros

    Great environment and support system.

    Cons

    Lack of leadership and growth.

    Advice to Management

    Team building

  3. "Recruiter"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Smartlink, LLC full-time (More than a year)

    Pros

    Fun, relaxed atmosphere with outgoing personalities - wonderful group as a whole.

    Cons

    There have been a few managerial changes over the past few months, but the new changes bring about new opportunities.

    Advice to Management

    No suggestions come to mind


  4. Helpful (2)

    "Don't Do It!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Smartlink, LLC full-time

    Pros

    Smartlink LLC always has work so there are usually jobs available. From observation, many of the market offices have a good team approach, but the New England office based in Billerica, MA does not.
    Company is willing to hire inexperienced people.

    Cons

    Every project is understaffed. Obviously this is to increase margin, but the workload is therefore challenging.
    Training is dubious at best.
    Physical office space is inadequate, wifi is spotty, HVAC is inconsistent.
    Management promises are not met. Some employees have been told they are receiving raises only to never have them realized.Promotions are offered and those do not happen either.
    Unscrupulous manager.

    Advice to Management

    The concept of "core values" does not make it to every office. I believe that the HQ vision for the company exists, but does not translate out to the field offices.
    Communications are not strong, either from HQ or within the offices.


  5. "Specialist"

    StarStarStarStarStar
    Former Employee - Anonymous Employee in Annapolis, MD
    Former Employee - Anonymous Employee in Annapolis, MD

    I worked at Smartlink, LLC full-time (Less than a year)

    Pros

    Great Experience in the Project Management Role

    Cons

    Not enough work, finished early. Learned the skills to move forward and succeed.


  6. Helpful (3)

    "Real Estate Specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Real Estate Specialist
    Current Employee - Real Estate Specialist
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Smartlink, LLC full-time (More than a year)

    Pros

    Great place to work hands down, and great people. Work Life balance is phenomenal, a wide range of experience, good place to start.

    Cons

    Compared to my education, what i invoice for them, and the amount of work/product i do for the company it isn't worth the extreme stress for the salary. Not even close.

    Advice to Management

    Your employees see what we invoice. Retain them by maybe paying them better


  7. "Construction Manager"

    StarStarStarStarStar
    Current Employee - Anonymous Employee in Annapolis, MD
    Current Employee - Anonymous Employee in Annapolis, MD

    I have been working at Smartlink, LLC full-time (More than 5 years)

    Pros

    Great fast pace work environment

    Cons

    not enough time in the day to complete tasks.

  8. "Sales"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Approves of CEO

    I worked at Smartlink, LLC full-time

    Pros

    Smartlink is a great place to work! Brendan Kelly, the CEO, makes sure his employees are well taken care of, whether they work for corporate or are contractors in the field. He is solution-focused and quick to make necessary decisions, therefore the "red tape" that many companies deal with is minimal. Truly enjoyed working for Smartlink and for someone who made a positive company culture such a focus.

    Cons

    As with most companies, overall communication could improve. That was acknowledged and they were always striving to be better.


  9. Helpful (1)

    "Great people, poor work environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Smartlink, LLC full-time

    Pros

    Flexible hours and company gives you autonomy

    Cons

    Expectations were not clear as senior management didn't communicate feedback on a regular basis
    It can feel isolating in the office because people often don't work together

    Advice to Management

    Please communicate with your employees and support them so they can be better workers


  10. "RES"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Res in Knoxville, TN
    Current Employee - Res in Knoxville, TN
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Smartlink, LLC full-time (More than 3 years)

    Pros

    Great company to work for.

    Cons

    No cons that Ii can think of.