Splunk Reviews | Glassdoor

Splunk Reviews

Updated March 14, 2019
366 reviews

Filter

Filter


3.7
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
(no image)
Doug Merritt
180 Ratings

Employee Reviews

Sort: PopularRatingDate

Pros
Cons
  • "Growing pains - engineering org is in the midst of unprecedented growth" (in 18 reviews)

  • "Although work-life balance is highly regarded, sometimes it is tough to maintain" (in 6 reviews)

More Pros and Cons

  1. Featured Review

    "Amazing company for a career"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager
    Current Employee - Manager
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Splunk full-time (Less than a year)

    Pros

    Energetic and collaborative people. A lot of opportunities to grow and learn.

    Cons

    Growing organization, so a lot of opportunities to standardize processes.


  2. Helpful (41)

    "Mixed Bag"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Director in San Francisco, CA
    Former Employee - Senior Director in San Francisco, CA
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at Splunk full-time (More than 8 years)

    Pros

    Excellent first to market technology
    Exceptionally talented employees across globe
    High pay, strong benefits
    Successful customers
    Great workplace environment/buildings/locations
    Lot of food, snack, ping pong tables, lego room, cubbies to rest
    Leaders are doing their best
    Great IT

    Cons

    The no-"as#hole" rule no longer applies.
    Read the review from the employee who believes that only 20% of the employees move the needle. The title is ... Growth - it hurts go good ... this is what a non-leader who does not respect or believe in its employees would say and this person works at Splunk in a senior team leadership position.
    Many of the people who made the Splunk culture great are long gone.
    Disastrous marketing leader situation at one point (Did NOT make the company a better place than they found it) not ousted soon enough, damage was permanent
    In some areas, politics and empire building now reign over a commitment to exceptional work

    Advice to Management

    Splunk the HR files, know who your concerning leaders are
    Cut the poison out WAY faster
    Promote from within or continue to lose top talent
    Make right the damage that was done to several careers under poor leadership in products and marketing in 2017/2018 (many are now gone so too late)
    Care about your employees, customers and partners - brand that
    Make D&I training regular and mandatory for all employees
    The growth mindset concept needs rocket fuel

    Splunk Response

    Mar 7, 2019 – Director

    We’re sorry to hear about your experience at Splunk. That's definitely not the culture we strive to maintain here and appreciate the honest feedback. If you have any further you’d like to share with... More

  3. Helpful (8)

    "Sales: Welcome to the Hunger Games."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I worked at Splunk full-time

    Pros

    Tons of money if you are tied to big deals. Great product. Good place if you have no family or personal life; Splunk demands all of your time and will become these for the money you might be making.

    Cons

    Product is expensive and resource-intensive to unlock its considerable value, so only the big account teams are making lots of money. But if you're in 2nd or 3rd tier accounts or new logos, it's a very difficult slog and you're going to be blamed. "Bob sold $10M to Facebook, why can't you sell $1M to Ed's Gas Station or the City of East Moose Jaw? It must be your fault." Culture is cutthroat.

    Advice to Management

    Is cruelty necessary, especially when you are making this much money? Why permit it? Was the no-donkeys rule repealed at some point and I missed it?


  4. Helpful (6)

    "Good compensation, extreme stress"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Technical Support Engineer in Dallas, TX
    Current Employee - Technical Support Engineer in Dallas, TX
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I have been working at Splunk full-time (More than a year)

    Pros

    Growing, exciting company. Compensation and benefits are good.

    Cons

    Support is hugely overloaded with no career advancement options in sight for those looking to move up in the company. Management's solution is to focus on adding more formalized procedures that increase the time each case takes to handle while also implementing metrics and pushing for faster case resolution so that the same number of employees can handle even more cases. Working employees to the bone to eek out a few more cases per person is not a viable long-term solution to dealing with growing case volume.

    Advice to Management

    For most of the technical people at a customer, support is their primary point of interaction with the company, not sales and account managers. If you want to focus on customer retention, put more of those efforts and resources into the support teams and stop viewing them as a cost center to try to extract maximum value for minimum investment from.

    Splunk Response

    Mar 11, 2019 – Director

    Thanks very much for sharing your experience with Splunk. Your thoughtful feedback and insight can only help us get better. If you are interested in sharing more about how you’d like to engage... More


  5. Helpful (26)

    "Not what it used to be"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Engineering Manager in San Francisco, CA
    Current Employee - Engineering Manager in San Francisco, CA
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I have been working at Splunk full-time (More than 3 years)

    Pros

    - some good teams
    - excellent compensation
    - great product

    Cons

    - career ending technology in core enterprise
    - awful program management. no idea of how to do agile/scrum
    - re-org almost every year. new management comes in, screws up, gets fired, and the cycle continues. Extremely demoralizing. I think most experience Splunk now just kick back, do the bare minimum, and go home. Please wake us up when you have figured what you are trying to do.

    Advice to Management

    which one

    Splunk Response

    Mar 7, 2019 – Director

    Your feedback is really appreciated. As we grow as a company, we are committed to protecting and preserving the best aspects of our culture. We know some things have changed for our long-term... More


  6. "Great company to work for"

    StarStarStarStarStar
    Former Employee - Vice President Finance in San Francisco, CA
    Former Employee - Vice President Finance in San Francisco, CA
    Recommends

    I worked at Splunk full-time (More than 3 years)

    Pros

    Great culture, company growth, pay and benefits

    Cons

    Strategic direction questionable. Product roadmap not clear

    Splunk Response

    Mar 7, 2019 – Director

    Thank you so very much for sharing what you enjoy about working at Splunk. If you are interested in sharing more about how you’d like to engage around our strategy and product roadmap, please don’t... More


  7. "Best Gig I have ever had"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales in San Francisco, CA
    Current Employee - Sales in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Splunk full-time (More than 5 years)

    Pros

    Hyper-growth company with amazing potential to be part of something unique. People like the product, implementation times are short in comparison, disruptive data driven approach to old and new business problems.

    Cons

    With growth comes challenges. People refer to it as the "teenage years". Nothing I have seen in my career is perfect... nothing.

    Advice to Management

    Don't try to get where other companies achieved too fast. Changes that are represented by companies who achieved the same level too fast, cause negative feedback.

    Splunk Response

    Mar 7, 2019 – Director

    We truly appreciate that you shared your perspective on working at Splunk. As we grow, we are working hard at ensuring we are protecting and preserving our culture. If you happen to have any ideas on... More

  8. Helpful (35)

    "Golden handcuffs and bad environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in San Francisco, CA
    Current Employee - Anonymous Employee in San Francisco, CA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Splunk full-time (More than 3 years)

    Pros

    - Splunk Enterprise and the Premium apps are great
    - bunch of smart folks (foot soldiers only$
    - customers love the product (that was built many years ago)

    Cons

    - nepotism, nepotism, nepotism
    - promote abrasive and brash leaders who don’t respect others (contrary to what the culture supported many years ago)
    - just need to learn to manage up.. only skill required
    - lots of noise around diversity and inclusion (but never seen it in action).. never seen them walk the talk
    - dysfunctional product Mgmt and marketing team
    - lots of old timers who haven’t work any place else stuck here (resting and vesting) and lack new ideas, disconnected from how the outside world operates
    - only skill required - thrive in politics to survive the reorgs

    Advice to Management

    Well, what advice do you give any ineffective management team that other reviews haven’t?

    Splunk Response

    Mar 7, 2019 – Director

    Thank you for your review. While we are disappointed with your feedback, we feel you deserve to know how we people are chosen and promoted. We have a very rigorous process in hiring, ensuring that... More


  9. "Great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - QA Manager in San Jose, CA
    Current Employee - QA Manager in San Jose, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Splunk full-time (More than a year)

    Pros

    Great work/life balance- new technologies, smart folks

    Cons

    Too much spending on food

    Splunk Response

    Mar 7, 2019 – Director

    Thank you for taking the time to share with us what you love about Splunk. If you have any further thoughts on your experience at Splunk, you can email us at openconversation@splunk.com. - Peter... More


  10. Helpful (41)

    "Nepotism is obvious"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in San Jose, CA
    Current Employee - Anonymous Employee in San Jose, CA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Splunk full-time (Less than a year)

    Pros

    Free breakfast, lunch, dinner and snacks. Garage. Commutable distance.

    Cons

    I agree with other reviewers when they mentioned nepotism is at large. If you are not their "own kind," you will not be treated the same. They will talk to you in a condescending manner. But when they speak to their "own kind" you can literally that their tone of voice, and attitude is much nicer. Fake smiles, and weird stares - that is common. They stick to their own, and if you are not with the in crowd, forget about it, you will not get the same treatment and respect.

    Advice to Management

    Hire a more diverse team. Stop hiring people with the same last name as yours.

    Splunk Response

    Dec 11, 2018 – HR Director

    We’re sorry to hear that this has been your experience. At Splunk, we have a zero-tolerance policy for harassment, discrimination, retaliation and inappropriate or abusive workplace conduct, and the... More