StarTech.com reviews

3.8

74% would recommend to a friend

(167 total reviews)
avatar

Paul Seed

76% approve of CEO

64% positive business outlook

StarTech.com has an employee rating of 3.8 out of 5 stars, based on 167 company reviews on Glassdoor which indicates that most employees have a good working experience there. The StarTech.com employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

167 reviews
1.0
Aug 10, 2024

Sinking ship

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great colleagues Benefits are great

Cons

Channel team is dissolving. Owner is profit over people donating millions to a theater for personal gain while same week laying off 1/3 of the company. Company is run by consultants constantly “restructuring” to pass the blame on flat sales. It is the same 5 people promoted regardless of experience or qualifications. Bonuses are rarely hit due to unattainable goals and targets not being given to the sales team till 2 weeks before qtr is over so they could raise goal if you are doing well. New sales roles are glorified appointment setters for another team that is the new flavor of the month for owner.

avatar
StarTech.com Response
1y
Thank you for taking the time to share your feedback. We’re happy that you enjoyed your colleagues and benefits during your time with us but disappointed to hear that you also had some negative experiences. We strive to create an environment for our team to grow and succeed while understanding the need to evolve to meet the changing needs of our customers.
5.0
May 20, 2020
Recommend
CEO approval
Business Outlook

Pros

This is a company that tries its very best on a daily basis to focus on its workforce and its customer. Leadership at all levels, including the owner, have expended a huge amount of time, energy and resources to ensure the safety and well being of every affected employee world wide. A world wide pandemic, unlike anything seen in the last century is obviously a challenge for any company in terms of planning, revenue, staffing, and communication to name only a few. By any objective standard StarTech.com has exceeded all reasonable expectations in terms of employee support: health and safety, flexibility, HR support and financial support. I have enjoyed working here for my entire tenure, and I am even more thankful I work here now.

Cons

Given the societal and economic conditions that have befallen every individual and organization globally in the last 4 months, it would be wrong and naive to say StarTech.com has made no mistakes. Are there things I may have done differently if I were the owner? Of course. But that said, every decision that has been made was reasoned and conservative, and I believe attempting to do the most good for the most people. My Leadership listened to my disagreements and elevated them. I'm sure mistakes were made during the Black Plague too. Mistakes happen even in the best run companies.

5.0
May 14, 2020
Recommend
CEO approval
Business Outlook

Pros

StarTech.com has grown tremendously over the last 10 years and experienced the same pains as any company that goes through high growth. Through it all, they always maintain a clear view to the customer experience AND the employee's ability to balance their professional development with their personal life. The strain of the pandemic is challenging for all. And the Senior Leadership team has maintained a solid focus on business continuity, but unfortunately making some rather tough decisions along the way. Through it all, they have maintained a rigor around communication and strategy for the benefit of all. Kudos to the team.

Cons

The business has not had much, if any, experience managing a large scale crisis (the downside of always being successful). But the team has learned quickly. The organization is continuing to message what it can during the pandemic and their behavior has been exemplary. Thank you!

avatar
StarTech.com Response
6y
Message from Paul Seed, Founder & CEO: Thank you for taking the time to share your feedback. Your understanding around the business and what’s happening worldwide with the pandemic is appreciated. StarTech.com is proud to have a professional and dedicated team. Paul
Viewing 1 - 3 of 167 Reviews

Glassdoor has 193 StarTech.com reviews submitted anonymously by StarTech.com employees. Read employee reviews and ratings on Glassdoor to decide if StarTech.com is right for you.