State Auto Insurance Companies Reviews

Updated May 12, 2021

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4.1
82%
Recommend to a Friend
99%
Approve of CEO
State Auto Insurance Companies President/CEO Michael E. LaRocco (no image)
Michael E. LaRocco
121 Ratings
Pros
  • "The culture is not your typical insurance culture- no dress code, radical transparency, and unlimited PTO(in 30 reviews)

  • "There is no dress code and the culture is very relaxed but motivated for success(in 26 reviews)

  • Cons
  • "Recent turnover in upper management(in 7 reviews)

  • "The work load was unrealistic, management was under qualified and decisions of the company were not well thought out(in 6 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
    1. 5.0
      Current Employee, less than 1 year

      Feels great to be apart of a working family environment

      Apr 26, 2021 - Senior Casualty Adjuster in Columbus, OH
      Recommend
      CEO Approval
      Business Outlook

      Pros

      I have no complaints... The pay is good, the work is manageable and the people are fantastic.

      Cons

      I only wish I had gotten hired sooner.

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    2. 4.0
      Current Employee, less than 1 year

      Great Company

      May 12, 2021 - UXr 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great environment, Great people, Great Compensation

      Cons

      Still catching up on the tech side

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    3. 5.0
      Current Employee, less than 1 year

      Great culture

      Apr 19, 2021 - Capability Lead in Columbus, OH
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Trying to actively change and solve real customer problems. Unlimited pto.

      Cons

      Leadership a bit out of alignment and some positioning for the next ceo.

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    4. 3.0
      Current Employee, more than 1 year

      Exhausted

      May 1, 2021 - Claims Adjuster in Columbus, OH
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great Culture, benefits and unlimited time away.

      Cons

      Way too much work. Constantly doing the job of 2-3 adjusters. Wearing way too many hats, and little to no direction and guidance to many processes. It’s exhausting.

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    5. 5.0
      Current Employee, less than 1 year

      Very happy that I ended up working here

      Feb 5, 2021 - Software Engineer in Columbus, OH
      Recommend
      CEO Approval
      Business Outlook

      Pros

      The culture is fantastic. There is enough freedom to feel like you can contribute to projects in meaningful ways and also make mistakes. But there is also enough rigid guidance to help you out along the way. I am truly happy to work here.

      Cons

      If you are the type of person that is shy to ask questions it may feel intimidating at times to connect with the people that you need to in order to complete a feature for a project or get some information that you need.

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    6. 5.0
      Current Employee, more than 1 year

      Really trying to make a change

      Mar 14, 2021 - Software Engineer in Columbus, OH
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Unlimited PTO (Really - not a scam). Work From Home with no issues during and ongoing with Covid Really pushing - from the top - cultural changes in IT departments for true Agile and 'Quality' first and deadlines/deliverables a distant second

      Cons

      New department to push the cultural and technological change is very young and un-seasoned Still trying to find its feet

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    7. 5.0
      Current Employee, less than 1 year

      Best Claims Job I've Had in 30 Years

      Mar 1, 2021 - Claims Examiner in Columbus, OH
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great pay and benefits. Honest, down-to-earth middle and upper management. Fascinating work (commercial claims). Technologically advanced processes. The company WILL happily hire tenured workers, unlike many other insurance carriers out there.

      Cons

      Training process is a bit hap-hazard due to Covid pressures.

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      1 person found this review helpful
    8. 5.0
      Current Employee, more than 8 years

      Great place to work

      Mar 27, 2021 - Manager 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great corporate culture and compensation.

      Cons

      State Auto is a small company and growth opportunity can be limited.

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    9. 3.0
      Former Employee, more than 3 years

      Pays well, good hours

      Feb 5, 2021 - Customer Service Representative in Columbus, OH
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Pays well for the field. Good benefits. 37.5 hour work week with weekends off.

      Cons

      They claim to give unlimited PTO at the employees discretion but the managers do not abide by that. If you request time off it is denied. If you get sick and call off you get written up or let go. You end up doing the job of 2-3 people with only the salary of one. Technology never works. Most of your time is spent listening to customers and agents complain about the terrible tech and nothing ever working.

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    10. 4.0
      Current Employee, more than 10 years

      Good company

      Apr 12, 2021 - Commercial Manager in Columbus, OH
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great culture at this company

      Cons

      Lack of communication at this company

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    Viewing 1 - 10 of 212 Reviews

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