Swisscom Reviews

Updated May 10, 2021

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4.0
83%
Recommend to a Friend
64%
Approve of CEO
Swisscom CEO Urs Schaeppi
Urs Schaeppi
141 Ratings
Pros
  • "Government owned company from Switzerland(in 11 reviews)

  • "I felt a good work life balance(in 6 reviews)

  • Cons
  • "IT Services too focussed on Swiss market(in 7 reviews)

  • "it is a big company, slow iterations(in 4 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
    1. 5.0
      Current Employee, less than 1 year

      Great Company

      Feb 20, 2020 - Chief Executive Officer 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      highly recommend to work here

      Cons

      nothing bad to say about it

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    2. 5.0
      Current Employee, more than 3 years

      subsidiary within

      Sep 10, 2019 - Vice President Sales 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      great start up culture for a big company

      Cons

      culture difference and different expectations that US based companies

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    3. 4.0
      Former Employee, more than 5 years

      Swisscom is a fair place to work.

      Jun 10, 2013 - Sales 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      The people in the US are outstanding. Everyone works together for the purpose of success. From the call center, the noc, account management, sales everyone does what they have to do to get the job done.

      Cons

      Dealing with our management components in Europe is a nightmare. They absolutely do not understand business in the US.

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    4. 2.0
      Current Employee, less than 1 year

      Lack of management experience and heavy European focus. Swisscom Hospitality

      May 20, 2014 - Anonymous Employee 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Big name company, provides verbal stability when stated that the company is a part of a 12B$ company.

      Cons

      Poor planning, budgeting, communications. Heavily siloed with no communal desire to help each other to gain the greater corporate goals. No department head outside of sales has any executive experience outside of Swisscom HS, therefore terrible practices are propagated.

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      1 person found this review helpful
    5. 4.0
      Current Employee, less than 1 year

      Fun job helping customers

      Feb 22, 2015 - Customer Care Agent in Sterling, VA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Flexible hours and good compensation for entry level job

      Cons

      sometimes there are staffing issues so it gets pretty busy sometimes

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    6. 4.0
      Current Employee, more than 1 year

      software engineer

      Dec 15, 2016 - Director, Sales Management in Malta, MT
      Recommend
      CEO Approval
      Business Outlook

      Pros

      flat hierarchy leads to high motivation

      Cons

      young company, fluctuating turnover leads to instability and fluctuations

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    7. 2.0
      Former Employee, less than 1 year

      Division Head

      Sep 6, 2015 - Anonymous Employee in Washington, DC
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Some bright collages, the company had a good range of products and services in technology as well as a broad global presence.

      Cons

      The size of the company tended to make decision making less than nimble, and there was some question as to its commitment to markets outside of its core area.

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    8. 2.0
      Former Employee, more than 8 years

      Little oversight and assistance and lots of responsibility

      May 28, 2015 - Account Manager in San Diego, CA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      -Ability to make the job what you want with little oversight -Worked in hotel environment with a friendly hotel staff -Some flexibility with hours -Work slowed for holidays

      Cons

      -Long Hours -No compensation for additional hours worked -Poor transparency for quarterly commissions -Little to no assistance from HQ -Company invested very little in remote offices

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      2 people found this review helpful
    9. 5.0
      Former Employee, less than 1 year

      Great palce to work

      Jun 10, 2015 - Senior Network Administrative in Dulles, VA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Easy to work great people

      Cons

      There are really no cons at Swisscom

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    10. 3.0
      Current Employee, less than 1 year

      Laid back, the upper management is wonderful. But inefficient supervisors.

      Jan 1, 2014 - Customer Service in Sterling, VA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      The pay is great. The managers are some of the best I've worked with.

      Cons

      Their technology appears to be outdated, their various systems are not very well integrated.

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