Switchfly Reviews | Glassdoor

Switchfly Reviews

Updated February 10, 2017
32 reviews

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3.0
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Switchfly CEO Daniel Farrar
Daniel Farrar
24 Ratings

32 Employee Reviews

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  1. "Great company!"

    Star Star Star Star Star
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Relaxed environment. A great company to work.

    Cons

    Sometimes job is unestable. There could be people suddendly fired.


  2. Helpful (5)

    "People working hard"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Switchfly full-time

    Pros

    Core group of people work very hard and are very committed. Smart people trying to shift a boat while rowing through a storm. Big, high profile client base. $600 per employee for 2017 to be used on leisure travel of our choice. Open door policy with all leadership and executives. Free snacks, Wednesday lunches, really nice Christmas party, etc.

    Cons

    Still some lingering negativity as the company shifts directions. It's not really a startup, but people still expect it to run and behave like one. Lack of accountability continues to be a problem. Lots of oscillations when people don't take ownership of their own work or expect and instead expect the person above them to solve the problems for them.

    Advice to Management

    Recent changes in sales leadership should have happened months ago based on the sales numbers for 2015 and 2016. Leadership now has the opportunity to change the momentum in sales. Hold managers at ALL levels accountable for managing and developing their people, and for communicating out to everyone on the ground. Like with any company, it seems like the same 10 people or so are always unhappy. Find a way to address this, but don't overreact as a vast majority of the employees aren't unhappy.


  3. Helpful (6)

    "Lack of Product Innovation"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Switchfly full-time (More than a year)

    Pros

    Weekly free lunch, free snacks/drinks, great office location

    Cons

    There is a lack of product innovation to keep up with the travel industry or clients are expected to pay for all enhancements. There are some good people in various divisions but most are very unmotivated and seem to be coming to work for just the paycheck.

    Advice to Management

    Focus on making changes


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  5. Helpful (1)

    "Great People, Good Culture but not the most interesting work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Product Manager in San Francisco, CA
    Former Employee - Product Manager in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Switchfly (More than a year)

    Pros

    Really good people and a CEO that's committed to creating a positive work culture. Worked with more women in technical roles than other local startups.

    Cons

    The work is a drag. The product, while good, is a big huge hairy mess and it's accumulated so many customers over time that it's proving hard for them to switch from being a real SaaS to a product driven company.


  6. Helpful (8)

    "Used to be a great place to work, but not anymore"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in San Francisco, CA
    Former Employee - Anonymous Employee in San Francisco, CA
    Doesn't Recommend
    Disapproves of CEO

    I worked at Switchfly full-time

    Pros

    Place has been going downhill for a few years now under the "guide" of the current CEO.
    Can't really think of any pros, except maybe the office location, and the one or two people from the original crew that are still hanging in there.

    Cons

    Entire exec team was replaced recently, with a team of execs whose purpose seems to be to drive the company into the ground. Such a shame, as it was once a great place to work.
    Every single non-exec employee in the SF location is interviewing, and has been since last year. Working with the indian offshore teams necessitates extraordinary working hours, since you will also be working with an offshore team in the same TZ as SF.
    The people who are just good at bullying but were never good at anything hands-on are the ones who have been promoted in recent months, while smart productive workers are being laid off and replaced with offshore resources.
    Horrible place to even consider working. Believe the bad reviews - the good ones are being posted by execs.


  7. Helpful (2)

    "Great place to work!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in San Francisco, CA
    Current Employee - Anonymous Employee in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    If you have concerns or questions, the CEO invites you to come into his office to talk one-on-one. His positive energy and enthusiasm for creating a cohesive culture starts from the top and I applaud Daniel for always giving 200%. There are a lot of really smart people at Switchfly and I have yet to experience "I am the smartest person in the room" mentality that you see at other tech firms. Quite frankly, it is refreshing. I give Switchfly double thumbs up. A great place to work primarily because of the awesome people and a very healthy work/life balance.

    Cons

    A lot of people work offsite and offshore so office isn't as bustling as it could be.


  8. Helpful (10)

    "Terrible company. Resorting to fake reviews to lure new employees."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Switchfly (More than a year)

    Pros

    No pros come to mind. CEO is awful and has no idea how to run a software company. Should have been fired years ago. Amazing that the board of directors still believe in him. Continuous turnover within the exec and VP ranks...

    Cons

    Glance through these glassdoor reviews and you'll notice two extremes, the reviews posted by people who have left the company and aren't afraid to express their honest opinions, and the reviews posted by people still stuck at this miserable place and coerced into writing a review. This company has incredibly high turnover, unhappy employees, and terrible work life balance. The senior management has no idea how to create a positive working environment or be open and transparent with their employees. Reach out to former employees before you take a job here so you can understand what is really happening at this company.

    Advice to Management

    Get rid of the CEO - that is the only way this company stands a chance of success.


  9. Helpful (13)

    "Complete mess"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in San Francisco, CA
    Former Employee - Anonymous Employee in San Francisco, CA
    Doesn't Recommend
    Negative Outlook

    Pros

    - A few decent colleagues
    - Free lunches on Wednesdays
    - Not a bad office location - which was supposed to change, but then no longer changing, but now they've consolidated two floors into one and are perhaps, maybe moving? who knows
    - There are many employees who coast at Switchfly, so if you are looking for a place that won't be very high stress in terms of doing actual work, this can be a good place for you.

    Cons

    Where can one begin?
    - There is zero direction at Switchfly; from Product to Engineering. They use resources to work on useless ideas that have no real momentum.
    - Began with "quiet" lay-offs and then had to do "actual" layoffs. More on the way. There has been a tun of turnover with the Exec team. A lot of talented engineers have begun an exodus.
    - The CEO cares more about leg day than he does about having a clear idea of where to take Switchfly. This company will not IPO, get acquired or really do much of anything.

    I would stay as far as way as possible from this mess of a company.

    Advice to Management

    Good luck!


  10. Helpful (12)

    "Worst Company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Switchfly full-time

    Pros

    free snacks, weekly lunches, good office location

    Cons

    No product vision, toxic culture, lack of accountability and focus

    Advice to Management

    Focus on the things that matter


  11. Helpful (20)

    "Trainwreck"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook

    Pros

    Free lunch on Wednesdays, snacks, some really great co-workers

    Cons

    Layoffs, re-orgs, low morale, staffing levels are critically low. The company has lost its way.

    Advice to Management

    The company has no direction. Not sure what the long term strategy is, but it's not working.
    When you start getting rid of key employees to look profitable, you've already lost.
    Not going to IPO, not profitable and no potential buyers. Not much of a future here.



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