Synapse Product Development Reviews | Glassdoor

Synapse Product Development Reviews

Updated November 5, 2018
52 reviews

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4.1
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Synapse Product Development President Redwood Stephens
Redwood Stephens
10 Ratings

52 Employee Reviews

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Pros
Cons
  • "There isn't a clear path for career growth" (in 4 reviews)

  • "Historically, a lack of diversity -- though this is actively changing" (in 2 reviews)

More Pros and Cons

  1. "Sr. Recruiter"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Recruiter in San Francisco, CA
    Former Employee - Senior Recruiter in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Synapse Product Development full-time (Less than a year)

    Pros

    Great group of people working on exciting projects. The team in SF has a real family feel and they put time and effort into cultivating their unique and vibrant culture. True emphasis on work/life balance (it's not just a slogan at Synapse....they really want you to have a rich life outside of the office). And speaking of the office, the space is really cool!

    Cons

    Every company has its issues and Synapse is no exception in this area, but they lean towards trying to address/fix them before they grow out of control. If there was one area to address this year it would be the lack of diversity.

    Advice to Management

    Diversify, diversify, diversify. Force yourselves and your teams to get out of your respective comfort zones and hire people that don't look, think or behave like you.

    Synapse Product Development Response

    Jul 23, 2018 – President

    Thank you for your review and feedback. It's great to hear you had a positive experience working with the San Francisco Synapse team. Thank you also for your call to action on diversity. We... More


  2. "Toxic culture of correctness, Inept management, pitiful compensation"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in San Francisco, CA
    Former Employee - Anonymous Employee in San Francisco, CA
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Synapse Product Development full-time (More than 5 years)

    Pros

    Life at Synapse has a handful of benefits, including plenty of paid time off (4 weeks) and a good work-life balance. If you're looking for a place to just show up and leave each day while putting in minimal effort, this place may be perfect for you.

    Cons

    Synapse likes to tell the tale of a happy and inclusive culture... don't be fooled. A look beneath the surface reveals an environment where you can't ask a peer about their culture or religion without an HR violation, shouldn't use words like "millennial" or "genius" as they are discriminatory, and don't dare give feedback to your manager without harsh reprisal.
    Management has it's own agenda, and it certainly isn't in the best interest of employees. Cost savings are top priority - sometimes even at the expense of employee safety! Team morale is viewed as unimportant, with managers taking the view that team events and meetings are of zero value.
    Don't expect to be compensated competitively at Synapse. Not only do the salaries fall far short of industry norms, the health insurance benefits are bare bones and - before it was mandated by law - didn't include even some of the most basic and essential health benefits.

  3. "Great Culture and People!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Program Manager
    Current Employee - Senior Program Manager
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Synapse Product Development full-time (More than a year)

    Pros

    Great culture, collaborative, fun, supportive, smart group of people.

    Cons

    Salaries below market, career growth is limited for more senior resources, could do more to foster development/growth, accountability for marginal or poor performance is lax.

    Advice to Management

    Improve coaching, mentoring and career management skills of your people managers. Need sharpen the managerial skills on how to turn individual contributors into team leaders, coach on how to delegate effectively, foster high impact communications, turn technical skillmasters into effective consultant communicators who can speak to business outcomes.


  4. "Awesome place to work, with a few things to improve."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Seattle, WA
    Former Employee - Anonymous Employee in Seattle, WA
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Synapse Product Development full-time

    Pros

    Work-life balance is great. Lots of different clients bringing diverse and challenging projects. Co-workers are all friendly and fun people. Management seems to be transparent.

    Cons

    Lack of career growth. You will move up slower than peers at other companies. Pay is not competitive in the Seattle market. Nature of consulting means that there will be busy periods followed by slow periods, which can cause concern.


  5. "Fantastic place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Synapse Product Development full-time

    Pros

    Awesome place to work, really great and down-to-earth people who do some impressive work

    Cons

    None that I can think of


  6. "Best Job I've ever had."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Electrical Engineer in Seattle, WA
    Current Employee - Electrical Engineer in Seattle, WA
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Synapse Product Development full-time (More than 5 years)

    Pros

    Synapse has a knack for mostly not hiring jerks, which makes for a fun, collaborative atmosphere that allows people to be themselves. It gives off a West-Coast tech company vibe, minus the toxic bro culture you often find in such places. The work-life balance is stellar. There is a climbing wall, gourmet espresso, and beer on tap. The main office occupies a hip space in older mid-rise building in downtown Seattle. This also means that there are transportation options for getting there from most of the region that don't involve a soul-crushing car commute. There is a bike room and showers, which makes things easy for active commuters.

    Cons

    There seems to be fewer opportunities for career development than at larger companies - this is partially a result of low turnover among people in management.

    Advice to Management

    Some steps have been taken recently to help foster career growth - I would like to see more of this. It will be a challenge to stay profitable while expanding the horizons of your employees. Synapse is good at challenges. Let's do this.


  7. "Most Likely the Best Job You'll Have"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Synapse Product Development full-time

    Pros

    Fun, creative, supportive, collaborative, exciting work and awesome people. Truly a fantastic job.

    Cons

    Review process feels subjective and unfair to some people.

  8. "Family Atmosphere at Work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Synapse Product Development full-time

    Pros

    Flexible work - life balance, exciting clients and work projects, face paced and collaborative working life.

    Cons

    Change is hard for some.

    Advice to Management

    Encourage continued collaboration across all sections of the company!


  9. Helpful (3)

    "Stay away"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Colleagues were cordial and management accessible

    Cons

    Shortest FTE stint ever. Poor planning costed me and dozens of others our jobs.

    Advice to Management

    It is hard to advice management when there is a revolving door up there


  10. "Fun place to work"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Positive Outlook
    No opinion of CEO

    Pros

    Great people and strong culture

    Cons

    Ups and downs of small companies and not a lot of experienced management


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