T2 Systems Reviews | Glassdoor

T2 Systems Reviews

Updated September 22, 2017
30 reviews

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2.9
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Adam Blake
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30 Employee Reviews

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  1. "Great Place to Work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I worked at T2 Systems full-time

    Pros

    service, culture, teamwork, reliability, and follow-through

    Cons

    people really care about parking


  2. "Good products and good team"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I have been working at T2 Systems full-time (More than a year)

    Pros

    Strong people who know parking. Everyone wants to help and do the right thing for each other and customers. Growing through new customer wins.

    Cons

    Need to have teams work together more directly; less finger pointing more direct support of each other.

    Advice to Management

    Keep up with the cultural changes to have teams work together, things are looking up! Take pride in the wins.

  3. Helpful (1)

    "Product Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Product Manager in Indianapolis, IN
    Former Employee - Product Manager in Indianapolis, IN
    Recommends
    Neutral Outlook

    I worked at T2 Systems full-time (More than a year)

    Pros

    Can be a fun place to work. They have opportunities to get together with other employees.

    Cons

    They will work you as many hours as you will take and not think a thing about it.

    Advice to Management

    Work life balance is important.


  4. "Great first few months!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Product Marketing in Indianapolis, IN
    Current Employee - Product Marketing in Indianapolis, IN
    Recommends
    Positive Outlook

    Pros

    I was brought on in October 2016 and have enjoyed my time at T2! I came from a dog-eat-dog tech company so I am very appreciative of the experience that T2 has provided thus far. My manager supports professional development courses, is clear about my objectives and takes the time to prioritize my workload as needed. The Product Management team is full of bright, innovative, and passionate people and the HR team goes above and beyond to provide a fun, enjoyable work environment. I will say that there is plenty of work to be done, although work-life balance has not yet become an issue for me.

    Cons

    There are a lot of sweets. Trying to avoid the T2 twenty has been challenging.

    Advice to Management

    Thank you for providing a non-toxic work place. Keep up the good vibes.


  5. Helpful (1)

    "Feature-rich Management Parking System Software"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Comp & Benefits
    Former Employee - Product Support Specialist – PARCS (for Close to II Years) in Indianapolis, IN
    Former Employee - Product Support Specialist – PARCS (for Close to II Years) in Indianapolis, IN
    Recommends
    Positive Outlook

    I worked at T2 Systems full-time (More than a year)

    Pros

    Impressive locally Founded company with hundreds of customers and remote coworkers spread across the US from coast to coast and Canada

    Good Salary and benefits; everybody friendly at Indy office and the free drinks/snacks and occasional free food was appreciated – especially if had to work over; Remote employees were as near to you as your computer because of Jabber/Email/Phone/WebEx thru encrypted WAN

    Most customer’s Flex System (at least most of the time) do run like Well-Oil-Machines and Production Support hardly hear a peep from most; For hosted customers there is an army of SERVERS in a separate building - overseen by T2 Network Operations to support their system for them

    Cons

    Training was not management-organized when I first started, you learned from busy co-workers/training-videos/T2-documentation and by practicing with the System Software, while working on cases/projects; and sometimes after a senior co-worker leaves a department vital-knowledge wasn’t always retained in that department (except maybe buried in old cases) until rediscovered by someone else and then hopefully documented in Salesforce as a “Solution” or “Knowledge Article”; also the PARCS (hardware related support) Specialist was capable of handling most support cases because they were require to be familiar with system software “Flex” as well; but Flex Specialist were not expected/encourage to learn/understand how the hardware works with the software which limits their trouble-shooting capabilities when they were on pager duty or PARCS person wasn’t available for a new urgent case

    Advice to Management

    Provide practice quizzes/suggested-exercises (while viewing training videos) and required regularly scheduled certificate tests for the different training videos – this would greatly improve knowledge/skills and verified/recognized completed training; It would be best if all support personnel (regardless of specialty) take the three day PARCS LAB class in Carmel for hands-on experience with the hardware – a PARCS certificate was given on the third day of the course

    Engineering/Development should strongly consider building an ‘extra layer’ of software GUI between the customers and the nuts-and-bolts of the system database – to be aimed at average parking managers/personnel CUSTOMERS (not aim at Technical personnel like most of it is now – but deliver same functionality) This could be a lot of work for Development and QA Testers, but I think it would be ultimate solution to issues and cut support cases in half or better; could help keep Engineering from being tied-down assisting other T2 Departments: Support, Professional Services and sometimes Field-Service with figuring out the resolutions to self-inflicted issues and/or bugs in system


  6. Helpful (8)

    "Interesting culture, might not last"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Applications Developer in Indianapolis, IN
    Former Employee - Applications Developer in Indianapolis, IN
    Doesn't Recommend
    Negative Outlook

    I worked at T2 Systems full-time (More than 5 years)

    Pros

    Company culture has been good, but disappearing with changes in management. The customers are interesting.

    Cons

    T2 has had issues keeping direction for more than a few months. Customer fires are how work gets done.

    Advice to Management

    Get a vision for the product and execute. Stalled development allows for competitors to gain long-standing customers.


  7. Helpful (10)

    "Engineering Department Falling Apart"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Software Engineer in Indianapolis, IN
    Former Employee - Software Engineer in Indianapolis, IN
    Doesn't Recommend
    Negative Outlook

    I worked at T2 Systems full-time (More than 3 years)

    Pros

    Reasonable base salary if pursued aggressively

    Very flexible in regards to working remotely

    Cons

    Engineering upper management are very out of touch with the "situation on the ground".

    No performance incentives of any kind for "normal" employees. Only management are eligible for any type of incentive based compensation.

    Support has basically been shifted entirely to engineering. Engineering was split into two divisions to make this the official "new normal".

    Commitment to long term development goals are basically non-existent. The real goals are often dictated by what the current crisis is.

    Team members have been shuffled between teams far too much. It is hard to get any rhythm within a team when the players are changing every month.

    No significant releases of any product in well over a year. It is impossible to fix the foundation of the software systems in play with maintenance/patch releases.

    Company needs to grow up. The party culture doesn't serve the company well anymore, and hasn't for quite some time.

    Advice to Management

    Just ask your employees what is wrong with the current structure/process. Then make changes based on that information. That's it. If management would actually start doing that, things would get significantly better in a very short period of time.

  8. Helpful (1)

    "Good place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - QA Engineer in Indianapolis, IN
    Current Employee - QA Engineer in Indianapolis, IN
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at T2 Systems full-time (More than a year)

    Pros

    Great company culture - Thirsty Thursday's etc
    Fun place to work - relaxed and well taken care of
    Competitive salary
    Good benefits

    Cons

    Awful new-hire training processes - almost no assistance was given, expected to learn completely on your own
    Too many meetings
    Teams are silo'd but expect things to integrate seamlessly

    Advice to Management

    Be patient with new hires. Even experienced employees don't grasp every piece of their extensive platforms. Keep the great culture working.


  9. Helpful (1)

    "Great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Indianapolis, IN
    Current Employee - Anonymous Employee in Indianapolis, IN
    Recommends
    Positive Outlook

    I have been working at T2 Systems full-time (More than 3 years)

    Pros

    This a really good place for a developer to work. Very fair pay, room for advancement, appreciation of your talents, and no unreasonable expectations.

    Cons

    The clients can sometimes be unreasonable. However, the management almost always has your back.

    Advice to Management

    There is a kind of silo culture, where people from different groups inside the company get defensive with each other. Get this under control.


  10. "Not horrible Not Great"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Engineering and Technology in Indianapolis, IN
    Current Employee - Engineering and Technology in Indianapolis, IN
    Recommends
    Positive Outlook

    I have been working at T2 Systems full-time (Less than a year)

    Pros

    Fun work environment - Cool employees overall

    Cons

    Management is usually unavailable for direction - hard to be the new guy

    Advice to Management

    Spend more time with new resources... It will pay off in the end


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