Target Customer Service Representative Reviews | Glassdoor

Target Customer Service Representative Reviews

Updated October 18, 2017
78 reviews

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Customer Service Representative

3.2
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Brian Cornell
16 Ratings

Employee Reviews

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Pros
Cons
More Pros and Cons

  1. "Great company, that provides incentives for working hard"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Birmingham, AL
    Former Employee - Customer Service Representative in Birmingham, AL
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Target part-time (More than a year)

    Pros

    Around holidays they provide food when working over time. They have a board where you can write something positive about your fellow employees.

    Cons

    The only con is that most of the positions are minimum wage and there is little room to move up from that.


  2. "Csr"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Lansing, MI
    Former Employee - Customer Service Representative in Lansing, MI
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Target part-time (More than a year)

    Pros

    Great coworkers and family oriented

    Cons

    Staffing changes very frequently. Family issues can be a problem in keeping job.

    Advice to Management

    Listen to employee suggestions more and put requests inro action.

  3. "Customer service"

    StarStarStarStarStar
    Current Employee - Customer Service Representative in Minneapolis, MN
    Current Employee - Customer Service Representative in Minneapolis, MN

    I have been working at Target full-time (Less than a year)

    Pros

    Because I have good customer skills and
    Every thing they do target its about the customer.

    Cons

    All I know is it's good place to work
    Because I use to work there.

    Advice to Management

    I know you wanna hire good people my advice is before you say no the person you interview you think they don't have experience there's allot of people have a good heart and hard worker but experience they are quick learner so give them chance!


  4. "Hated it"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Bryan, TX
    Former Employee - Customer Service Representative in Bryan, TX
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at Target part-time (More than a year)

    Pros

    It was better than Walmart

    Cons

    Very rude - very inflexible with scheduling

    Advice to Management

    Don't be so freaking rude to new employees


  5. "Customer Services Cashier"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Woodland Hills, CA
    Former Employee - Customer Service Representative in Woodland Hills, CA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Target part-time (More than 3 years)

    Pros

    I do love to interact with customers. Resolve problems and try to do always a great customer services.

    Cons

    Not motivated are all. I will love to grow up in there , but it was 'nt.

    Advice to Management

    I do have a good relations around with my coworkers , managers and customers too.


  6. "Working for Target"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Medford, NY
    Former Employee - Customer Service Representative in Medford, NY
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Target part-time (More than a year)

    Pros

    The company pretty much lets you run your own schedule and as long as you are professional and do the work to the satisfaction of management you are allowed to grow and move on your own. I really like that you don't have a boss breathing down your neck all day.

    Cons

    The other workers are not always professionals.

    Advice to Management

    Offer full time and employ more seasoned workers.


  7. "Guest Services"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Ludowici, GA
    Former Employee - Customer Service Representative in Ludowici, GA
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Target full-time (More than 3 years)

    Pros

    great team to work with , great management

    Cons

    pay was not that well

  8. "Great people, not so great expectation."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Gilbert, AZ
    Former Employee - Customer Service Representative in Gilbert, AZ
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Target part-time (More than 3 years)

    Pros

    Starting pay is higher than minimum wage.
    Team member discounts.
    Health benefits.
    Flexible hours.

    Cons

    The constant nag about signing people up for Red Cards.
    Standing in a lane for a long period of time.

    Advice to Management

    Stop increasing the already high amount of Red Card goals.


  9. "Customer service Rep"

    StarStarStarStarStar
    • Work/Life Balance
    • Comp & Benefits
    Former Employee - Customer Service Representative in Rochester, NY
    Former Employee - Customer Service Representative in Rochester, NY

    I worked at Target part-time (Less than a year)

    Pros

    -Easy to switch shifts
    -Usually a positive work environment

    Cons

    -Management not always the nicest to work with


  10. "Customer Service"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Guest Service Desk/Customer Service Representative in Plainville, MA
    Former Employee - Guest Service Desk/Customer Service Representative in Plainville, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Target (More than a year)

    Pros

    I found that the Company was very Guest Oriented.It was a Pleasure to work here especially if you are outgoing, and enjoy meeting new people.

    Cons

    Some times the chain of command was blurry. Knowing who exactly you should go to when faced with a issue was sometimes hard

    Advice to Management

    Keep up what you are doing!