TechSmith Reviews

Pros

-High empowerment culture -Employee first mentality - lots of perks, leaders care about employee happiness -Exposure to lots of different functions - shadowing, transparency -Mostly a "promote from within" high support culture, lots of opportunity for development for entry level employees -Established 'stable' growing company, but still chance for new innovative work -Better than average compensation and bonus programs in the local area

Cons

-Facility is older, not a 'tech building' -Not a lot of management/senior leadership turnover so not a lot of opportunities to progress to a senior position -Mid-Michigan location isn't for everyone -Neither a big company nor a startup - so no full advantages of either

Pros

Culture and People you work with are amazing. Good introductory shop for Software Engineers

Cons

No real new products in a while and the pay there is well below market. My guess is that they will continue to milk customers for new versions of SnagIt and Camatasia that offer no real benefit for as long as they can and then fold.

Pros

Payday comes regularly. Free parking.

Cons

It took me a long time to not be so steeped in fury thinking about my experience here that it wouldn't ruin my day while writing a review and as a result have put off writing a review until I reached such a time. A very toxic environment. It seemed like almost everyone I talked to hated the company and bonded over that sentiment, yet no one would do anything about it. People seemed to lack ambition to go elsewhere and instead would stay because it's very easy to be a poor performer and keep your job, creating a very poor working environment. It will affect your personal life. Management was extremely poor. Performance reviews seemed to just be made up and not based on anything at all. I rarely met with my manager to discuss any feedback (given or received). Some people got raises and bonuses, some didn't and it didn't seem to be who you would think based on effort and hard work. There seemed to be a lot of favoritism and cliques there. Some development teams didn't seem to give any priority to maintainability and the code and velocity always suffered. There's a reason so many products get delayed. Product innovation seems to be based on the whims of whoever is in charge, without any due diligence into viability - very much as 'if you build it they will come' mentality, yet 'they' would never come and the project would get shut down. Developers often treated as cogs in a machine that can be moved around at will. If you push back on anything that management has decided is the way of the future, you will get no where. You'll continue to do that thing no matter how awful an idea and how understaffed the team is until it bleeds into your personal life wreaking havoc on your relationships. If a product owner got moved from the team they wanted, it is going to be taken out on you if they're now leading your team. I was sold on a number of things about the company when I hired in and most were not true or were already obvious to an outsider. Free snacks are great, but it's not really a selling point. Bonuses are a selling point, but were rare and when they did the announcement would be along the lines of 'you didn't earn it, but we felt like we had to for morale' and it would be so low that it was essentially a slap in the face.

Pros

Career growth, perks, bonuses, activities and trips, conferences, free meals on fridays, free snacks and pop. Great fun culture.

Cons

Employees would usually need relocating. The campus is an very odd location in a small town most people don't know about.

Pros

Techsmith is THE best company I have ever worked for. They are very classy and put employees and customers first. Sometimes it even hurts the company. Benefits are crazy good - but getting worse (insurance premiums rising) You work with the best, smartest, most fun people in the area. The work is fun, and the products are loved by our customers. Lots of free food, free pop, and no dress code. Fairly laid back and family friendly work environment in terms of workload. The work life balance is crazy good. Best culture I have ever been involved with. The company cares so much about its employees that it is crazy. HR team is very sincere and does everything they can to make sure employees are taken care of appropriately. Training is unreal as well. Sales people are given regular Sandler training. This job will make you the best salesperson that you could possibly. Probably over training. The manager for the sales team is also very very good. Smart, sales oriented, and wants his people to win. Best manager I have worked for. He's also understanding of life events and willing to put in time with you if you need help. The sales org needs some work but the pro is I think they are trying to change things. CEO is smart, nice, friendly and actually accessible. Leadership team in general is great. I really can't understate how amazing this company is. Any employee is privileged to work here. If you get an offer - TAKE IT!

Cons

The sales team is evolving and changing, and as of Q2 2018 it isn't where it should be. Salaries are ok but commissions are embarrassing. Senior leadership thinks the salaries should be enough. Commission structure is also designed to pay out less and less every year. It is based on a growth model. So if you have a great quarter and add 50% to your number, you wont get paid even one cent in commission next year if you hit the same number again. It is an extremely aggressive compounding growth commission model that is very unrealistic. No sales person/company can expect double digit growth every single year. At least not a company that has been around for 30 years. Hopefully this will change. The good sales people are leaving. The titles also aren't the most accurate. Yes - the team is inside. But there is not an outside team they are supporting. The inside team is hunting and closing large enterprise level deals and not getting paid on it either due to low caps or extremely high comparables from last year. Sales focus is on resellers. If resellers are the focus, then where does that leave the internal sales team? Something to really think about.... As Microsoft improves on the snipping tool, more and more accounts are dropping Snagit. My fear is that one recession or market drop would cause companies to stop their renewal of Snagit as a luxury alternative to snipping tool. Thankfully, customers REALLY like Snagit and get mad if IT takes it away. But how long will this last?

Pros

Enjoyable coworkers, nice area, and flexible hours.]

Cons

Seems to be little focus on anything that isn't Snagit or Camtasia