The Hackett Group Reviews | Glassdoor

The Hackett Group Reviews

Updated July 21, 2017
265 reviews

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3.6
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The Hackett Group Chairman and CEO Ted A. Fernandez
Ted A. Fernandez
139 Ratings

265 Employee Reviews

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Pros
  • Even have a work from home option (in 13 reviews)

  • Good office culture and provides work life balance (in 9 reviews)

Cons
  • Work life balance not always possible (in 18 reviews)

  • Senior management also granted themselves a ton of stock (in 13 reviews)

More Pros and Cons

  1. "Good"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Director in Miami, FL
    Current Employee - Director in Miami, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at The Hackett Group full-time (More than 5 years)

    Pros

    Good company to work for if you are a consultant
    Good pay
    Rewarded on merit
    Excellent learning opportunities
    Great team members

    Cons

    Nothing major that comes to mind
    Travel excessive
    Work life balance
    Bad bonus
    Pretty flat growth but depends on your style


  2. "Skip This Place"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Director in New York, NY
    Former Employee - Director in New York, NY
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at The Hackett Group full-time (More than a year)

    Pros

    Good online tools for research

    Cons

    No culture, 100% travel and nobody interested in onboarding or helping new staff

    Advice to Management

    Invest in some mentoring or onboarding programs

  3. Helpful (1)

    "Its a job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager in Atlanta, GA
    Current Employee - Manager in Atlanta, GA
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at The Hackett Group full-time (More than 5 years)

    Pros

    Hackett gives a lot of flexibility in terms of working from home. This is a nice benefit because we work a lot of hours. Managers vary greatly across the organization but if you get a good one that can be key in your experience.

    Cons

    The health benefits are not good and have been reduced a lot in the last year. The organization is lean which means people get burnt out and stressed. There is little to no training and development. In my practice there is little room for professional growth in your career (vertical or horizontal). I've gained a lot of good experience in my roll but I spend so much time fighting fires and getting re-directed by initiatives its difficult to get any specialization or development in my role. Leadership makes decisions in a bubble, there's no clear strategic direction or it changes so frequently its hard to keep up or know what their thinking/planning.

    Advice to Management

    Fix the benefits - its a huge part of working for an organization
    Offer employees more opportunity for development and career growth.
    More transparency in the direction of the company.


  4. Helpful (1)

    "For US-based consultants only"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Manager in Miami, FL
    Former Employee - Manager in Miami, FL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at The Hackett Group full-time (More than 3 years)

    Pros

    Some great folks to work with... and that's all.

    Cons

    To keep it simple, they don't care about their employees. The only thing that matters to them is paying themselves dividends.
    - If you're on bench, and don't have any good friends in the top of the company, you'll be laid off.
    - Assignments are not based on skills but on friendship. So if you get along with your manager, he/she will request you. If not, you'll be on bench (and eventually laid off).
    - No training at all, only some web sessions (no longer than one hour).
    - HR doesn't know/care about the resources they manage.
    - Impossible to make a career plan: there are two evaluations per year, both absolutely useless.
    - All development work moving to South America and India to reduce costs: few possibilities in the States.
    - Healthcare is the most expensive ever.
    - No diversity, no women in leading positions.

    Advice to Management

    Nothing. They never care.


  5. Helpful (6)

    "Joke of a company. Simply awful. Stay away at all costs."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Director in Miami, FL
    Former Employee - Director in Miami, FL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at The Hackett Group full-time (More than a year)

    Pros

    Nice people below senior management. Most with similar experiences from other consulting firms.

    Cons

    This is a long list. TL;DR version: stay away from Hackett.
    - no commitment to diversity. CEO is 30 years behind current diversity practices. Company is full of white males, much like senior management. Exception is the work they source to South America and India.
    - no company stratetgy. Strategy is that when the market rises, hire; when it falls, fire. There is no genuine go-to-market strategy; relationships with clients are only valuable quarter-to-quarter.
    - your job is not safe. Whenever it looks like revenue isn't going to miss budget, layoffs occur. This is a quarterly event
    - no career development. Training is done the cheapest way possible and prepared by staff in their "spare time". Most of it is a rehash of other firms' IP anyway.
    - IP chop shop. Most of your time will be spent cutting and pasting slide decks that were created by KPMG, PwC, McKinsey, Deloitte and EY. There are effectively no internal methodologies, branding or standards, so everything ends up looking like whatever the particular project lead's former firm's deliverables look like.
    - pay doesn't move. Whatever you earn on day one is very much what you'll earn for good. Bonuses are terrible and never paid as an incentive unless you're friends or family of senior management. Pay rises are pathetic.
    - benefits are awful. Health coverage is insanely expensive. They change providers every year so if you have a complex illness, be prepared to jump through a new set of hoops every year. You'll be changing doctors too to keep up with their network coverage.

    Advice to Management

    Leave. It is obvious that you are flogging this horse long enough to sell stock and get out. Just leave already.


  6. Helpful (4)

    "Good place, but little changes"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Director in New York, NY
    Current Employee - Director in New York, NY
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at The Hackett Group full-time (More than 5 years)

    Pros

    People tend to stick around at Hackett. They hire decent people and the company is pretty close knit as a result. You'll end up on the road with the same people for months at a time. So, you should like those around you.

    My manager was a pretty decent guy and really stuck up for his people. This isn't universal as I've seen others dress down new hires on calls with 50+ people on them. That said, if you're in one of the good groups, it makes life a lot easier.

    Cons

    The bonuses. Every year they get cut. The last year I was there, they cut the bonus pool and used that money to do a stock buyback (see the 2015 10-k). Senior management also granted themselves a ton of stock. I billed a 600+ hour quarter all year and got 5% of what I should have gotten in bonus. Not cool guys.

    Promotions are next to impossible above Director. In the 5 years I was there I saw one person on my team of 12 get promoted from Director to Sr Director. As a result, don't expect raises. My salary went up ~8% in total over 5 years. That doesn't even keep up for inflation.

    On top of this, the benefits are terrible. Basic healthcare coverage just for yourself was insanely priced. I paid more for my insurance at Hackett than anywhere else I've worked.

    Work/life was basically non-existent. I was on the road 5-6 days a week and worked 60-70 hour weeks.

    Advice to Management

    Stop cutting compensation for your employees and giving yourself bonuses. Diversify outside of Oracle. It's a sinking ship at this point as everything Oracle moves to the cloud.


  7. Helpful (1)

    "Not a good company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Miami, FL
    Former Employee - Anonymous Employee in Miami, FL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at The Hackett Group full-time (More than 3 years)

    Pros

    I can't think of anything good to say.

    Cons

    Human Resources are probably the worst resources ever: they just don't care about the employees. Consultants have to work long hours, under too much stress. But it doesn't matter, because if they need to manage quarterly earning performance to make the numbers more attractive for the CEO, they will announce lay offs. If you have good contacts (you're a good friend of the principals or you are the daughter of someone important within the company), you won't be fired. It's not possible to build a career here, and eventually you'll be replaced by remote resources in Uruguay, Mexico or Canada. The directors don’t care about their teams: they just want to keep their jobs. No training, no opportunities, no salary renegotiation, no bonus: not a good company.

    Advice to Management

    Nothing, because they will do wathever they want.

  8. Helpful (1)

    "Director"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Director in Atlanta, GA
    Former Employee - Director in Atlanta, GA
    Neutral Outlook
    No opinion of CEO

    Pros

    Overall great group of people in the ranks. A hard working group seems pretty consistent at the client facing level.

    Cons

    I was laid off in Jan 2017 with no heads up, no performance hits and a leader in the next generation software. Not sure of the direction they are heading....


  9. Helpful (1)

    "Unable to scale"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Director in Atlanta, GA
    Current Employee - Director in Atlanta, GA
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I have been working at The Hackett Group full-time (More than 3 years)

    Pros

    Good salary, if negotiated when you come in.
    Good, hardworking people in the ranks
    Generally, figure out a way to deliver quality deliverables

    Cons

    Poor performance feedback.
    Unrealistic utilisation and practice building expectations
    Very US centric
    Layoffs every year to manage quarterly earning performance
    Generally try to avoid paying bonuses or commissions versus using them as incentive

    Advice to Management

    Treat your good people well
    Be more consistent across firm in how you manage the practices
    Don't rush too quickly to judgement on peoples perfromance - they are your product to the market


  10. "Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager in Atlanta, GA
    Current Employee - Manager in Atlanta, GA
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at The Hackett Group full-time (More than a year)

    Pros

    Good company with strong financials. Good benefits.

    Cons

    80-90% travel. Way to much time on the road. Consequently, working enormous hours during the week with no balance. Everything seems to be crunch time with too aggressive timelines. No resources on the bench and often have to do double duty. Understand we are in a revenue generating business but we need to be careful of burning people out.

    Advice to Management

    Be realistic about the work that we can take on.


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