The Hackett Group Reviews | Glassdoor

The Hackett Group Reviews

Updated September 14, 2017
277 reviews

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3.6
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The Hackett Group Chairman and CEO Ted A. Fernandez
Ted A. Fernandez
146 Ratings

277 Employee Reviews

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Pros
Cons
More Pros and Cons

  1. "Great pace to work, the people are awesome"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    - Very flexible schedule
    - Amazing culture for a consultancy
    - Great work life balance
    - Rewarding projects
    - Various roles
    - Exposure to UM

    Cons

    - Compensation is below industry average
    - Low PTO compared to industry
    -


  2. "What You Get"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at The Hackett Group full-time

    Pros

    Good salary
    Smart and interesting consultants
    Exposure to different industries and companies

    Cons

    No plan to achieve organizational direction or vision
    Direction and decisions are reactionary/"knee jerk" based on the day's revenue forecast and receivables
    Projects are often under or incorrectly staffed and require consultants to continually work 60+ hours a week to meet dates
    Bonuses are non-existent
    Severe lack of community or team
    No career path

    Advice to Management

    "Eat your own dog food" - Develop a vision, strategy, and objectives at the highest level and then by each of your business units. Identify success factors, initiatives, a roadmap, and implementation plans. Identify champions to lead the efforts, give them the resources needed to be successful, and hold them accountable for the achievement. Communicate the vision, plan, and status to the employees.

  3. Helpful (2)

    "Disenfranchised Employee"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Director in Atlanta, GA
    Former Employee - Director in Atlanta, GA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at The Hackett Group full-time (More than 5 years)

    Pros

    The Pros of my time with HCKT were the people. The people were the bond.

    Cons

    Of Course its management. And since they are managing towards projects and not towards building a business, they are no worse than a Headhunting organization. Talent has left, and remaining talent is looking for a new place called home. Hckt time has passed. Anything that they claim is a lie. I would look at Hckt as a Hollywood set, all show up front, nothing behind it.

    Advice to Management

    Sell and move on. Allow the people who have stayed to find a better place and the shareholders can get a return on their investment.


  4. Helpful (1)

    "A Cultural Disaster"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Director in Minneapolis, MN
    Current Employee - Director in Minneapolis, MN
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at The Hackett Group full-time (More than a year)

    Pros

    Great pay
    Work from home is possible
    Brand is well-recognized in market
    Expenses and travel choices have freedom of choice

    Cons

    Absolute. Cultural. Nightmare.
    Bonus is chosen based on political clout, not performance
    Very high stress due to total lack of strategy, lack of life balance, direction
    Organization is operated tactically, almost hourly on spreadsheets
    Training, HR and support is "self-service" if at all - benefits are behind market
    Projects are sold, then left to fall apart - zero principal responsibility
    Digital innovation is all fluff and theory

    Advice to Management

    Go back to school and learn the operational basics. Use your own tools. Appreciate strategic players and loose the internal politics that is holding you back.


  5. "Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager
    Current Employee - Manager
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I have been working at The Hackett Group (Less than a year)

    Pros

    Most of the consultants are very knowledgeable and great to work with

    Cons

    poor benefit package, company can careless about the employees. no work/life balance. constantly working 70-80 hours a week even weekend. company only care about the profit. Bonus not guaranteed - hit or miss

    Advice to Management

    Treat employees well and they will do the same to you


  6. "Worst company I've ever worked for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at The Hackett Group full-time (More than a year)

    Pros

    Some of the people on my team were nice. That's all I've got. I really cannot think of any pros other than a few nice people.

    Cons

    I could write a book. It is very evident they do not care for their employees immediately after you start. Training and onboarding is an absolute joke. They will literally throw you out in front of a client with no training at all. Processes are a joke... they do not exist.


  7. "Skip This Place"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Director in New York, NY
    Former Employee - Director in New York, NY
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at The Hackett Group full-time (More than a year)

    Pros

    Good online tools for research

    Cons

    No culture, 100% travel and nobody interested in onboarding or helping new staff

    Advice to Management

    Invest in some mentoring or onboarding programs

  8. Helpful (5)

    "Don't make a switch just for money"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at The Hackett Group full-time

    Pros

    Salary is decent
    Work from home when not traveling
    Interesting people
    Interesting projects
    Good quality consultants

    Cons

    Benefits are not good
    Lack of feedback
    Lure people from Big 4, give better title and more pay, but expect them to work as grunt
    Lack of community
    Too aligned with Oracle and what Oracle does
    Hire and lay off on quarterly basis due to demand and what selling (regular practice)
    Management style is behind the Big 4 and other consulting firms

    Advice to Management

    Figure out focus and stick to it. Look to align with other partners. Change hire/fire strategy to gain better reputation in marketplace.


  9. Helpful (1)

    "Its a job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager in Atlanta, GA
    Current Employee - Manager in Atlanta, GA
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at The Hackett Group full-time (More than 5 years)

    Pros

    Hackett gives a lot of flexibility in terms of working from home. This is a nice benefit because we work a lot of hours. Managers vary greatly across the organization but if you get a good one that can be key in your experience.

    Cons

    The health benefits are not good and have been reduced a lot in the last year. The organization is lean which means people get burnt out and stressed. There is little to no training and development. In my practice there is little room for professional growth in your career (vertical or horizontal). I've gained a lot of good experience in my roll but I spend so much time fighting fires and getting re-directed by initiatives its difficult to get any specialization or development in my role. Leadership makes decisions in a bubble, there's no clear strategic direction or it changes so frequently its hard to keep up or know what their thinking/planning.

    Advice to Management

    Fix the benefits - its a huge part of working for an organization
    Offer employees more opportunity for development and career growth.
    More transparency in the direction of the company.


  10. "Transformation"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Manager
    Former Employee - Senior Manager
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at The Hackett Group full-time (Less than a year)

    Pros

    Some good, and knowledgeable people. Compensation is good.

    Cons

    Work/life balance. HR is not an advocate for the employee.


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