The Hanover Insurance Group Reviews

Updated May 23, 2022

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Found 651 of over 720 reviews

4.1
78%
Recommend to a Friend
95%
Approve of CEO
The Hanover Insurance Group President and Chief Executive Officer John C. Roche
John C. Roche
176 Ratings

Top Review Highlights by Sentiment

Pros
Cons
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

Ratings by Demographics

This rating reflects the overall rating of The Hanover Insurance Group and is not affected by filters.

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  1. 5.0
    Current Employee, more than 8 years
    Featured Review

    Great places to work

    Apr 2, 2022 - Learning And Development Specialist 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great culture with creative space to collaborate.

    Cons

    Company is doing well and there's no shortage of work and opportunity.

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  2. 5.0
    Current Employee, less than 1 year

    Jeff is awesome!

    May 17, 2022 - Auto Adjuster in Howell, MI
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Gave me great advice, took the time to listen to me, make me feel at ease before the interview process, and overall treated me with kindness.

    Cons

    None that I can think of. I had a great experience with the recruiter, Jeff Taviano.

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  3. 5.0
    Former Employee, less than 1 year

    I recommend it to anyone looking for entry level experience

    May 16, 2022 - Claims Resolution Specialist 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Work can be done remotely, overtime opportunities, supportive team.

    Cons

    Fast paced environment of back to back phone calls

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  4. 4.0
    Current Employee

    Work life balance

    May 23, 2022 - Hanover Insurance in Howell, MI
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Overtime not required, Benefit, Good company

    Cons

    Starting pay is good but not much increase

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  5. 4.0
    Current Employee, more than 1 year

    Great Company!

    May 20, 2022 - Senior IT Director 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    The company truly lives by their CARE values. Leadership consistently demonstrates flexibility in the face of the on-going pandemic. They also care about trying to find the right fit for quality candidates. Competitive bonus structure. Lots of focus on diversity, inclusion and equity.

    Cons

    No true cons, but pay raises are conservative.

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  6. 2.0
    Former Employee, more than 1 year

    Hanover

    May 19, 2022 - Insurance Underwriter 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great RVP in Dallas who really cares about his employees.

    Cons

    The executive lines management team is a different group and reports to Chicago. Management, outside of Helen S, is less than average.

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  7. 5.0
    Current Employee

    Great culture

    Apr 28, 2022 - Commercial Underwriter 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Hanover is truly a wonderful place to work. The culture truly supports employees, and they care deeply about work/life balance.

    Cons

    Salaries tend to be lower at this company based on what I have heard from others, but I have not experienced that myself.

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  8. 5.0
    Former Employee

    Great Company

    Apr 26, 2022 - Project Manager in Worcester, MA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    The company is very flexible

    Cons

    I do not have anything negative

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  9. 4.0
    Current Employee, more than 3 years

    Great place to work

    May 10, 2022 - Claims Adjuster 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great management. They are always there to listen

    Cons

    None really at this time

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  10. 3.0
    Former Employee, more than 8 years

    Solutions architect

    May 8, 2022 - Anonymous Employee 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great benefits, community awareness, team based culture. Strong leadership team

    Cons

    Slow on new technology adoption

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Viewing 1 - 10 of 651 Reviews

The Hanover Insurance Group Reviews FAQs

The Hanover Insurance Group has an overall rating of 4.1 out of 5, based on over 720 reviews left anonymously by employees. 78% of employees would recommend working at The Hanover Insurance Group to a friend and 81% have a positive outlook for the business. This rating has decreased by -1% over the last 12 months.

According to anonymously submitted Glassdoor reviews, The Hanover Insurance Group employees rate their compensation and benefits as 3.9 out of 5. Find out more about salaries and benefits at The Hanover Insurance Group. This rating has decreased by -4% over the last 12 months.

78% of The Hanover Insurance Group employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated The Hanover Insurance Group 4.1 out of 5 for work life balance, 4.3 for culture and values and 3.9 for career opportunities.

According to reviews on Glassdoor, employees commonly mention the pros of working at The Hanover Insurance Group to be culture, career development, benefits and the cons to be senior leadership, management.

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