The Hanover Insurance Group Reviews | Glassdoor

The Hanover Insurance Group Reviews

Updated February 16, 2017
281 reviews

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Full-time Part-time

3.8
Star Star Star Star Star
Rating Trends Rating Trends
Recommend to a friend
Approve of CEO
The Hanover Insurance Group President and CEO Joseph M. Zubretsky
Joseph M. Zubretsky
145 Ratings

281 Employee Reviews

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Pros
Cons
  • Work life balance is non-existent in the role (in 10 reviews)

  • Heavy inbound and outbound call flow due to high turnover or firing of employees (in 7 reviews)

More Pros and Cons

  1. Featured Review

    "Excellent Company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Commercial Lines Underwriter in Woodland Park, NJ
    Former Employee - Senior Commercial Lines Underwriter in Woodland Park, NJ
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at The Hanover Insurance Group full-time (More than 10 years)

    Pros

    Management and Peers are helpful and great to work with

    Cons

    There are no cons that I can think of at this time.

    Advice to Management

    I have no advice for Management


  2. "Agency Services Associate"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at The Hanover Insurance Group full-time

    Pros

    The benefits and growth of the company are amazing, really going to new places as a company.

    Cons

    Moving around within the company is sometimes difficult, leading to those looking outside for faster career growth.


  3. "Underwriting"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at The Hanover Insurance Group full-time

    Pros

    Company seems to value the employees. Good work/life balance.

    Cons

    Does not seem to be upward mobility


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. "Hanover Insurance Review"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Project Manager in Worcester, MA
    Current Employee - Project Manager in Worcester, MA
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I have been working at The Hanover Insurance Group full-time (More than 5 years)

    Pros

    Stable insurance company that has grown substantially over the last decade. I would expect that this growth trend will continue over the next 5-10 years.

    Cons

    Not a good home life - work balance. Additionally, does not always reward good (or great) job performance...

    Advice to Management

    Listen to your employees (all employees) and don't always assume that management knows all the answers. Additionally, many times, the same employees get pulled in for various committees... these committees should be opened up to all


  6. "Business Analyst"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Nice people, good work life balance, good benefits

    Cons

    Slow pace, limited upward mobility


  7. "Legal Assistant"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at The Hanover Insurance Group full-time

    Pros

    Interesting and challenging career opportunities, terrific benefits, dedicated management

    Cons

    None to share at this time


  8. "Underwriting"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at The Hanover Insurance Group full-time (More than 5 years)

    Pros

    Excellent work-life balance. Generally speaking, management cares about their employees and grants a lot of flexibility to get the job done. Pay is better than some places.

    Cons

    Systems are archaic - not the best. Recommendations for improvements related to internal processes can go into a vacuum and take a long time for consideration, if at all.


  9. "Sr. Security Architect"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Chief Enterprise Security Architect in Canton, MA
    Former Employee - Chief Enterprise Security Architect in Canton, MA
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at The Hanover Insurance Group full-time (Less than a year)

    Pros

    Best company, best people, best manager, best team ever. I miss it there!

    Cons

    There are always exceptions to the rule.

    Advice to Management

    Hire local, promote from within.


  10. "Insurance Service Professional"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at The Hanover Insurance Group full-time

    Pros

    Salary & Benefits, Management is pretty cool

    Cons

    Lack of positions to advance


  11. "Recommend to Everyone"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at The Hanover Insurance Group (More than 3 years)

    Pros

    Great time off, people are very nice, collaborative and not overly competitive, want employees to succeed

    Cons

    People say there's a lot of room to grow but you're limited in switching jobs and getting new experiences



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