TrueCar Reviews | Glassdoor

TrueCar Reviews

Updated February 13, 2017
144 reviews

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4.0
Star Star Star Star Star
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Approve of CEO
TrueCar CEO Chip Perry
Chip Perry
12 Ratings

144 Employee Reviews

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Pros
Cons
  • The biggest problem was communicating with the mentors/people in the Santa Monica office (in 5 reviews)

  • Lot's of change recently in upper management but only for the better (in 5 reviews)

More Pros and Cons

  1. "TrueCar is a great place to work."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Partner Development Manager in Santa Monica, CA
    Current Employee - Partner Development Manager in Santa Monica, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at TrueCar full-time (More than a year)

    Pros

    Great people to work with.

    Cons

    Traffic in LA is horrendous.


  2. "Validated vehicle content, descriptions, inventory, images and pricing before deployment to live TrueCar.com website."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Data Editor in Santa Monica, CA
    Former Employee - Data Editor in Santa Monica, CA
    Recommends
    Negative Outlook
    Disapproves of CEO

    I worked at TrueCar (More than a year)

    Pros

    Atmosphere, flexibility, and enthusiasm. Food is found on location, this is an added bonus. Location near the beach does have its benefits.

    Cons

    Communication. Direction of the upper management seems to be untruthful. Potential for constructive ideas to never be utilized or appreciated.

    Advice to Management

    Utilize staff abilities and grow within company.


  3. "Good Company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at TrueCar full-time

    Pros

    Great Insurance and Opportunity to Advance. New CEO genuinely cares about the growth and success of the company.

    Cons

    Company is in transition from old CEO


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  5. "Data & Research"

    Star Star Star Star Star
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Great company to work for. Great people.

    Cons

    There not many cons working at TrueCar. This is a good company.


  6. "Nice Company To work for"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Excellent Benefits, great location

    Cons

    quite challenging with new management


  7. "Regional Manager"

    Star Star Star Star Star
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at TrueCar full-time (More than a year)

    Pros

    Value to the buying customer

    Cons

    The majority of Dealers dislike the company

    Advice to Management

    All major management has turn over


  8. Helpful (1)

    "software developer"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Android Developer in Santa Monica, CA
    Former Employee - Android Developer in Santa Monica, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at TrueCar full-time (Less than a year)

    Pros

    free healthcare santa monica location

    Cons

    very political. big dreams of becoming like itunes but no sincere effort to get there. everybody seems content as long as they are minting money by sucking profits off small dealerships. software organisation is a mess with a very focused approach on how to setup people for failure.

    Advice to Management

    not a sustainable business model. too many players.


  9. "What you put into it."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Complete Freedom to work on whatever project you want to work on as an intern. Opens doors to do really interesting things.

    Cons

    Some communication gap between people.


  10. Helpful (1)

    "The future is bright."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at TrueCar full-time (Less than a year)

    Pros

    Chip Perry and the new leadership team are already making a huge difference. They are working hard to cement relationships with dealers, OEMs and partners.... and it's already paying off. Product and marketing are improving too. The pace of change is fast and you need to be a self starter to succeed. This is not the place for those who sit and wait for direction. You are empowered and expected to make it happen.

    Cons

    The chaos associated with growth will cause some growing pains. It's not for everyone. Risk may be high but the reward of rebuilding a business can be huge. The potential risk is that the go-getters who love this type of culture will not have the patience to wait for the reward.... so we may lose some good talent.

    Advice to Management

    Keep reminding folks this is a marathon not a sprint. It will take time to see the benefits of rebuilding this business.


  11. Helpful (2)

    "Schizophrenic culture"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Long Beach, CA
    Former Employee - Anonymous Employee in Long Beach, CA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at TrueCar (Less than a year)

    Pros

    The pay is pretty competitive - management definitely places value on attracting talent with compensation.

    Cons

    The company was in a constant state of turmoil during my time there, and though they attract talent with high pay, the intellectual pay off is not as rewarding as one would expect. Organizational structure was a mess, and leadership had a high rate of churn, which made strategy development a struggle.



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