TrueCar Reviews | Glassdoor

TrueCar Reviews

Updated August 8, 2018
178 reviews

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3.3
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TrueCar CEO Chip Perry
Chip Perry
38 Ratings

178 Employee Reviews

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Pros
  • "Great benefits and very friendly co-workers that really cared about your success" (in 23 reviews)

  • "The people are nice, great since hove work/life balance" (in 10 reviews)

Cons
  • "There is NO consideration for work/life balance" (in 15 reviews)

  • "Direction of the upper management seems to be untruthful" (in 8 reviews)

More Pros and Cons

  1. "administration"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Creat work location and benefits

    Cons

    Nothing bad about this company.

    Advice to Management

    no advice to management


  2. Helpful (2)

    "Way to much micro management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - TSM in Boston, MA
    Current Employee - TSM in Boston, MA
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at TrueCar full-time (More than a year)

    Pros

    Pay for healthcare and good training

    Cons

    Redunt reports no empowerment mapping
    Where you are all the time..4 hrs of reorts every night pay is low for what you do

    Advice to Management

    Empower and trust you will get a better quality employee

  3. Helpful (2)

    "TrueCar / great pre IPO"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Disapproves of CEO

    I worked at TrueCar full-time

    Pros

    Great people, location and was an amazing place to contribute to and build a world class product

    Cons

    New tech leadership from CW was a mistake to bring on. Fighting amongst leadership destroyed morale.


  4. "Software Test Engineer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at TrueCar full-time (More than a year)

    Pros

    Good work culture,Easy going, Fun. Lots of parties

    Cons

    People have started leaving due to many reasons


  5. Helpful (5)

    "Busness Development Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Territory Sales Manager in Memphis, TN
    Former Employee - Territory Sales Manager in Memphis, TN
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at TrueCar full-time (More than 3 years)

    Pros

    Decent/ Above average compensation. Great coworkers.

    Cons

    In about 3 years, I had 2 CEOs, 2 Sales VPs, and 4 managers.
    Switched to micromanaging along with GPS tracking for field sales reps.
    Last manager was by far the worst manager I've ever worked for. Poor people skills, extreme micro manager, very condescending. got to the point that I would look to others for simple yes or no answers.
    Publicly traded company that would panic when they had a bad quarter with personnel demotions and transfers.

    Advice to Management

    Look at which managers have had the highest turnover. Put the pieces together and take that person out of a manager position.


  6. Helpful (1)

    "Management is not good"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at TrueCar full-time (More than a year)

    Pros

    -Work life balance is good
    -Competitive compensation

    Cons

    -Too many inexperienced “Managers”
    -Teams don’t work together
    -HR is there for the company not you

    Advice to Management

    -Hire people who actually work
    -Promote people who deserve it, not just your friends


  7. Helpful (4)

    "Anonymous"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Santa Monica, CA
    Current Employee - Anonymous Employee in Santa Monica, CA
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at TrueCar full-time (More than 3 years)

    Pros

    You can make some great friends by working here.
    Benefits are great.
    Some Managers have your best interest.

    Cons

    No clear structure in work load, no goals set to excel into advancement.
    No structural career growth; the only way you get promoted if you become a favorite and become part of the popularity contest .
    Rather higher new people than promote some with, reason why there is a new trend in turnover.
    Recent lack of transparency.
    HR only has the best interest of the company not the people who actually work there.
    Executive leadership have become slaves to the stock price.

    Advice to Management

    Treat your employees right and hear them out so they dont use your computer to look for others jobs.
    Create career opportunities within to promote internal growth and leverage longevity.
    Bring back Transparency to the company; a lot of changes being made and social activities being cut without explanation.
    HR needs to care about the people that work at the company, not just the company itself.

  8. Helpful (4)

    "Too much politics and lack of opportunities for growth"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at TrueCar full-time (More than 3 years)

    Pros

    Good pay and benefits. Most of the people are smart and amiable.
    Modern tech stack. Nice office and good equipments.

    Cons

    Some of the decisions made by upper management in Tech are limiting the innovation the company can make. Too much reorganization and lack of clear direction. Too many people left recently.

    People are rewarded by their relation with upper management and showmanship rather than their actual performance and impact.

    Lack of growth opportunities, managers lacking on providing career growth plans for their employees.


  9. "Couldn’t ask for better"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Current Employee
    Current Employee - Current Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at TrueCar full-time (Less than a year)

    Pros

    Collaborative work environment, everyone friendly, great employee benefits, upper management actually encourages input and acts on it. Would recommend to all.

    Cons

    Interview process quite long, but understanding that they are looking for the right people. Really don’t have anything bad to say.

    Advice to Management

    Keep up the good vibes


  10. "Great place to be an engineer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at TrueCar full-time

    Pros

    Strong technical leadership, lots of opportunity to grow

    Cons

    Half of the software is written for dealerships that require us to support some pretty old browsers.


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