TrueCar Reviews | Glassdoor

TrueCar Reviews

Updated September 6, 2017
155 reviews

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4.1
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Approve of CEO
TrueCar CEO Chip Perry
Chip Perry
21 Ratings

155 Employee Reviews

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Pros
  • The people are nice, great since hove work/life balance (in 9 reviews)

  • Nice work environment in downtown santa monica (in 14 reviews)

Cons
  • The work / life balance could be better (in 13 reviews)

  • Big encouragement to work long hours even if theyre not totally productive (in 6 reviews)

More Pros and Cons

  1. "Accounts Payable"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Accounts Payable in Los Angeles, CA
    Current Employee - Accounts Payable in Los Angeles, CA
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I have been working at TrueCar full-time (More than a year)

    Pros

    Great perks overall a good company. The people are nice, great since hove work/life balance. Monthly anniversary Lynch's. Full stock kitchen.

    Cons

    high turnaround in the accounting department. Accounts Payable is not team based. The accounting manager shows favoritism to employees. My experience was very stressful, not the workload but the treatment was very inappropriate.


  2. "On the right track"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Dealer Sales Representative
    Current Employee - Dealer Sales Representative
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at TrueCar full-time (More than 3 years)

    Pros

    Making a positive industry changing impact in one of the largest industries in the world.

    Cons

    Work life balance can be challenging.

    Advice to Management

    Continue to grow and develop communication, mentoring, and opportunities to grow within the company.

  3. "A great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at TrueCar full-time

    Pros

    They really want to make it a fun environment for their employees.

    Cons

    Priorities can shift quickly, which for some results in long hours.

    Advice to Management

    Continue to get feedback from the team on where they see new opportunities for the company.


  4. "Manager"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Approves of CEO

    I have been working at TrueCar full-time

    Pros

    Fun place to work with great culture

    Cons

    The work / life balance could be better


  5. Helpful (2)

    "Good Company / Poor Leadership"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I worked at TrueCar full-time

    Pros

    The company itself is fantastic.
    They offer free benefits, catered lunch once a week, a great atmosphere, and our CEO is amazing.

    Cons

    Upper management on the dealer sales team is a mess.
    The right hand doesn't know what the left hand is doing.

    They have slowly made systematic changes that ultimately end in decreased wages/moral/engagement.

    The team really used to feel like a family.
    Now the tension in the room is always apparent.

    Advice to Management

    Please look at the traits that Our CEO possesses that everybody loves and appreciates.

    He leads from the front.
    He appreciates the people and recognizes their importance.
    He takes every opportunity to meet with employees and engage with them in conversation.


  6. Helpful (1)

    "Great Culture"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Client Success Manager
    Current Employee - Client Success Manager
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at TrueCar full-time (Less than a year)

    Pros

    Culture, benefits, work/life balance, great career paths, recognition

    Cons

    Lots of change due to rapid growth, occasional poor/delayed communication


  7. "Sales Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at TrueCar full-time

    Pros

    growing company, industry leader, great CEO

    Cons

    Unfair compensation based on experience, age

    Advice to Management

    create parity in compensations across the board and better communication

  8. Helpful (4)

    "TRUECar is the bomb.com! Best place to work ever!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Business Development Specialist in Austin, TX
    Current Employee - Business Development Specialist in Austin, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at TrueCar full-time (Less than a year)

    Pros

    I work in the Austin TX location which is just awesome-ness! New offices are AMAZING with a gorgeous view of Lake Travis. The people are great... everyone is happy and ready to work! I've never worked with such a happy & content group co-workers IN MY LIFE! Management truly values work/life balance. Hiring process is thorough (they recruit top talent), benefits are superb, training is informative and prepares you for your job. Can't say enough about how great it is working for TRUECar!

    Cons

    They send me home at 5pm

    Advice to Management

    Keep doing what you're doing!


  9. "Decent pay and learning, nice environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at TrueCar part-time

    Pros

    close to my school and free food

    Cons

    traffic sucks, and pretty busy sometimes


  10. Helpful (1)

    "They take great care of their employees"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great pay, stellar benefits, snacks galore, opportunities to advance and really take ownership of your projects. The CEO has done a great job getting the dealer on our side while still offering the consumer a useful tool to get fair vehicle pricing.

    Cons

    The legacy and technical debt is staggering. Sometimes things don't get fixed because either 1.) No one understands how it works or 2.) No resources available to even bother trying to fix an issue. I would say the only other real con here is working with the marketing team. Whenever you hear "marketing wants to.." it's like roaches scatter on our team. They are a bloated group of underserved titles, incompetent skill sets that should stick to making worthless blogs and bad radio spots.

    Advice to Management

    Keep doing what you do.


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