Udemy Reviews | Glassdoor

Udemy Reviews

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Found 104 reviews

4.2
StarStarStarStarStar
Rating TrendsRating Trends
75%
Recommend to a Friend
92%
Approve of CEO
Udemy CEO Kevin H. Johnson
Kevin H. Johnson
22 Ratings
Pros
  • "Fine work-life balance and lots of good stuff happening(in 11 reviews)

  • "Other reviewers have mentioned that the company culture has changed, and that's probably true(in 9 reviews)

Cons
  • "There’s a ton of change and Udemy is experiencing some growing pains(in 5 reviews)

  • "It is still a start up so not all the wrinkles are smoothed out in terms of the new hire training and internal processes but that's half the fun right(in 3 reviews)

More Pros and Cons
  1. Great culture, mission, and people

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Udemy full-time for more than a year

    Pros

    A lot of people really care about the mission "changing lives through learning" and genuinely care about the students and instructors. There's also a great culture at Udemy. People are very genuine, open, welcoming, and empathetic. They're happy to help you and collaborate on a project even if it may not tie directly into their team goals. Other reviewers have mentioned that the company culture has changed, and that's...

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    Cons

    There can be a divide (culture, goals, etc.) between Udemy for Business (B2B) and the marketplace (B2C). Also, some people who have worked at Udemy for a few years expect everything to be exactly the same as it was then.

    Advice to Management

    Feedback is fuel. Really listen to what your employees are saying.

  2. Helpful (8)

    Formerly great company now average

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Udemy full-time for more than 4 years

    Pros

    The people. The people at Udemy are largely humble, curious, and driven. The free lunch. The generous PTO and benefits policy.

    Cons

    The middle management. Dozens of direct reports fail to get ahead because they are tethered to ineffective middle managers who are complacent and happy with their salary, and do not know how to provide career pathing or focus. This causes top talent to be looked over, and leave the company - which they did in droves in 2018. The cliques. Certain individuals, and groups of individuals, are the ones who regularly get...

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    Advice to Management

    Examine and consolidate middle management - look hard at who holds what position, and why. Listen to people at every end of the chain. Take more risks.

  3. Helpful (6)

    Not So Great

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Udemy full-time

    Pros

    - free lunch M - Thurs. - autonomy work environment - flexible PTO policy

    Cons

    Udemy used to be a great company to work at, and not anymore. There have been a lot of changes in E-Staff and people leaving the company in the past year or so. It's been quite concerning and when the company says that they're "transparent" with everything, that's not so true. Lack of communication is a big thing known in this organization. Sure, no company is perfect but it definitely voids and goes around the obstacle...

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  4. Helpful (2)

    Reaching my Potential

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Account Executive in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Udemy full-time for more than 2 years

    Pros

    Udemy is great. The company is growing, there is the opportunity to move vertically and horizontally, the managers and people here are friendly and helpful, the industry is growing and evolving which is fun, and the on the job perks are great as well.

    Cons

    The office space is great but I wish there were more plants in the office to be picky and I also dislike SoMa

  5. Helpful (20)

    Decent company that used to be great

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at Udemy full-time

    Pros

    Strong company culture that is employee initiated Teams work well together Everyone mostly has positive attitudes about the company Free lunch

    Cons

    There have been several huge changes to E-Staff in the last 6mo. The new CEO has completely filled the top exec spots with former colleagues of his, which is leaving some people feeling uneasy. None of the new execs seem to have integrated themselves into their teams or act as mentors in anyway, they are clearly here just to prep the company for and exit or IPO and seem to function as an independent team from the rest...

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    Advice to Management

    Let your teams help in building and designing the future of the company. Ownership doesn't just mean equity.

  6. Helpful (8)

    Dramatically changing culture

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in San Francisco, CA
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Udemy full-time for more than 2 years

    Pros

    Transparency, smart coworkers, and friendly culture. Fast moving but not to the extent where operations are a mess.

    Cons

    Udemy, being an e-learning product, used to value continuous learning and development of employees more so than it does today. This was evident in the hiring practices (smart people with potential to learn, but not necessarily years of experience) and opportunities for internal team transitions. There's been a definite shift where Udemy's hiring practices now puts more weight on pedigree, academic background, and hard...

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  7. Helpful (2)

    Best place I've ever worked

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Udemy full-time

    Pros

    Collaborative and learning culture Effective leadership and managers Leadership and managers promote employees' career development Employees are passionate about Udemy's mission to improve lives through learning Employees are happy at work Very good health insurance Employees receive a budget to spend on their own learning and development Free lunch Monday - Thursday

    Cons

    Compensation is on lower side relative to industry standards

  8. Helpful (5)

    Great product and mission

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in San Francisco, CA
    Recommends
    Positive Outlook
    Disapproves of CEO

    I have been working at Udemy full-time for more than 2 years

    Pros

    Great product and mission of the company. Lots of success stories on student and instructor side make the work even more meaningful. The company offers numerous perks and benefits that make the work environment pleasant. There are frequent employee trainings, events and field trips. Good work life balance and “nice” company culture.

    Cons

    The company is definitely experiencing growing pains and the way they are being handled is sometimes questionable. Some critical decisions are being made without involving stakeholders. CEO is not very present. Udemy for Business seems to be operating separately from the rest of the company. Lack of communication and coordination between departments can be sometimes frustrating.

    Advice to Management

    Improve communication, coordination and transparency in the company and between departments.

  9. Helpful (19)

    Great company for average performers

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee in San Francisco, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Udemy full-time

    Pros

    Almost everyone at the company cares deeply about the company's stated mission.

    Cons

    The company doesn't actually care at all about students learning. The true company mission is to sell as many courses as possible for $10 using scammy marketing techniques (sale ends today but really the same sale starts again tomorrow!) Almost everyone is extremely underpaid. Worse than that, Udemy isn't a meritocracy at all. Certain people and people on certain teams get promotions and raises every cycle because...

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  10. Helpful (14)

    Product has potential but company lacks ability to execute and innovate at speed

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I worked at Udemy full-time for more than 2 years

    Pros

    - The people are generally nice and helpful. - The product has a great value proposition & is growing rapidly in international markets. Udemy for Business in particular has huge growth potential. - The company is headed for an exit in the next few years, and it's well funded. That means you get some of the excitement of being a "start-up" with very little of the risk. - Good work-life balance. - Unlimited vacation...

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    Cons

    - Salaries are not competitive. - Because the culture is so "nice", people don't critique openly but instead torpedo projects silently. - Little appetite for risk - there is a preference to stick to tried and tested methods instead of trying new things. - The company is very political. There is a network of old-timers who have to be brought on board for new projects to take hold, no matter the merit of the idea. -...

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    Advice to Management

    Look hard at who's holding which position, and why - particularly in senior management. Work towards a stronger culture of innovation and risk taking.

Found 104 reviews