Universal American Reviews | Glassdoor

Universal American Reviews

Updated September 14, 2017
150 reviews

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3.1
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Approve of CEO
Universal American Chairman, President, and CEO Richard A. Barasch
Richard A. Barasch
76 Ratings

150 Employee Reviews

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Pros
Cons
  • Upper management does not understand what it takes to really get the job done (in 9 reviews)

  • The health insurance is expensive, but they do have many options (in 5 reviews)

More Pros and Cons

  1. "Universal American"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Data Analyst in Orlando, FL
    Current Employee - Data Analyst in Orlando, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Universal American full-time (More than 10 years)

    Pros

    My Executive Director has been exceptional to work for, and I have intentionally made choices that would allow me to continue reporting to her. The overall organization seems well-balanced in terms of gender equality in executive roles. The organization strives to take good care of their employees while simultaneously meeting corporate goals, initiatives, and measures.

    Cons

    As a remote employee, I haven't gotten to take part in many office-typical employee engagement activities, but that is likely a by-product of telecommuting in general and not necessarily specific to Universal American.

    Advice to Management

    NA


  2. Helpful (2)

    "manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Manager in Richmond, VA
    Former Employee - Manager in Richmond, VA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Universal American full-time (Less than a year)

    Pros

    decent salary for base but little for bonus.

    Cons

    poor management with no direction.

    Advice to Management

    pull your heads out

  3. "Not a bad place to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - RN Care Coordinator in Houston, TX
    Former Employee - RN Care Coordinator in Houston, TX
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Universal American full-time (Less than a year)

    Pros

    The manager I had was an awesome manager. She was very understanding and down to earth.

    Cons

    Upper management likes to micromanage. They treat employees like they are children. Not sure if they have new HR people since Universal American has been sold, but the HR team that was there in July 2015 was very unprofessional to say the least.

    Advice to Management

    Stop micromanaging people. Health insurance benefits need to be better


  4. Helpful (1)

    "No Direction"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in White Plains, NY
    Former Employee - Anonymous Employee in White Plains, NY
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Universal American full-time

    Pros

    Worked remotely, so I could work on weekends and evenings. The pay was great and so was work/life balance.

    Cons

    Communication was terrible. The manager who I worked for was volatile and constantly changed priorities, direction and message. My team was very disconnected and we spent a lot of our time covering our butts. We were also fearful of the manager's frequent outbursts, so we didn't speak too often in meetings.

    Advice to Management

    Do a better job vetting your leadership.


  5. "Auditor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Orlando, FL
    Former Employee - Anonymous Employee in Orlando, FL
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Universal American full-time (More than 5 years)

    Pros

    The company was excellent to work for.

    Cons

    Leadership in New York seemed disorganized at times.


  6. "Great Place To work!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Approves of CEO

    I worked at Universal American full-time (More than 8 years)

    Pros

    If you want to roll-up your sleeves and get things done, this is the place to be! Good ideals welcome. Energy and enthusiasm are the drivers.

    Cons

    More career paths needed to grow your career. A flat organization will get you depth in your career but little space for advancement.


  7. "Awesome Experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Universal American full-time

    Pros

    Autonomy was encouraged, benefits and salary was exceptional as a Nurse. Remote experience was priceless. 1 week training in Houston, with individual training.

    Cons

    Maintaining the ACO goals was not achieved.

  8. "Program Management"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I worked at Universal American full-time

    Pros

    Management is open to new ideas and will support innovative means to solve problems.

    Cons

    Health benefits could be better


  9. "Great Company"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Universal American full-time

    Pros

    decent pay
    good location
    benefits are ok

    Cons

    management is moody
    need to improve their training program


  10. Helpful (1)

    "Case Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Case Manager in Houston, TX
    Current Employee - Case Manager in Houston, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Universal American full-time (Less than a year)

    Pros

    Good ethics positive work environment very low stress realistic expectations clean comfortable environment . Very open door with management employee opinions are valued

    Cons

    None full benefits and vacation package. There are no cons to reports. Calm friendly environment with nice break areas . Goals are clear and obtainable.

    Advice to Management

    Keep up the good support


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