WEST Reviews | Glassdoor

WEST Reviews

Updated Aug 19, 2019

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Found 133 reviews

3.0
StarStarStarStarStar
Rating TrendsRating Trends
56%
Recommend to a Friend
68%
Approve of CEO
WEST CEO Rose Anguiano-Hurst
Rose Anguiano-Hurst
36 Ratings
Pros
Cons
  • "Low Pay, and at times unorganized(in 7 reviews)

  • "Sold the call center business to Alorica, a sweatshop(in 5 reviews)

More Pros and Cons
  1. "QA Specialist- Did a lot of things"

    StarStarStarStarStar
    • Career Opportunities
    Former Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at WEST full-time

    Pros

    Great environment they want you to succeed!

    Cons

    there are no cons to this place

    WEST2018-03-01
  2. "ok"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Sales Associate in Pittsburgh, PA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at WEST full-time for less than a year

    Pros

    a job not much else

    Cons

    pay not very worth the time

    Advice to Management

    pay better

    WEST2019-07-03
  3. "Review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 

    I worked at WEST full-time

    Pros

    It was a great working environment

    Cons

    The location was not the best

    WEST2018-10-08
  4. "Planner"

    StarStarStarStarStar
    Former Employee - Anonymous Employee 

    I worked at WEST

    Pros

    Hard working people and nice offices

    Cons

    Hours and pay could be improved

    WEST2018-09-17
  5. "I am currently a full-time employee"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Denver, CO
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at WEST full-time for more than 5 years

    Pros

    it is work worth doing

    Cons

    I am unsure of the downsides to working at West

    Advice to Management

    Keep on keeping on mi amigos

    WEST2018-05-07
  6. "Sales"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Sales Associate in Spokane, WA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at WEST for more than 3 years

    Pros

    None at all ever period. Really

    Cons

    Treated like expendable cannon fodder

    Advice to Management

    Get better

    WEST2018-04-21
  7. "Operations Transcription/Post Call Specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Operations Transcription/Post Call Specialist in West Point, GA
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at WEST full-time for less than a year

    Pros

    Work/Life balance. . . flexibility. . . part-time benefits (vacation and paid time off), opportunities to advance career. . .

    Cons

    It would be nice if benefits (health insurance etc.) started on 1st day of work instead of 90 day waiting period.

    Advice to Management

    N/A

    WEST2018-03-06
  8. "Its Good"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Sales Associate in Middleton, WI
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at WEST full-time for less than a year

    Pros

    Good hours, decent bonus, lots of PTO,

    Cons

    no payroll department, support staff is overworked

    WEST2018-02-22
  9. "engineer"

    StarStarStarStarStar
    Current Employee - Anonymous Employee 

    I have been working at WEST part-time

    Pros

    people are at the office very polite, helpful,

    Cons

    no food at the office, had to go out

    WEST2018-02-13
  10. "Long Hours with Little Pay"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Team Leader in Perrysburg, OH
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at WEST full-time for more than a year

    Pros

    The people were great to work with.

    Cons

    You will work very long hours, 11a-9p, weekdays, and also work on weekends, trying to sell door to door for commission only. You will not make any money working here.

    Advice to Management

    Commission only sales door-to-door does not work. Be more up front with employees in the interview process as to what they are signing up for and not promise a get rich quick scheme.

    WEST2018-03-02
Found 133 reviews