WEST Reviews | Glassdoor

WEST Reviews

Updated May 7, 2018
129 reviews

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3.1
StarStarStarStarStar
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Approve of CEO
WEST Executive Director Rose Anguiano-Hurst
Rose Anguiano-Hurst
36 Ratings

129 Employee Reviews

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Pros
  • "good pay, and that's pretty much it" (in 8 reviews)

  • "Flexible schedule, friendly environment and employees" (in 7 reviews)

Cons
  • "You will work very long hours, 11a-9p, weekdays, and also work on weekends, trying to sell door to door for commission only" (in 4 reviews)

  • "Very little company benefits, terrible health insurance" (in 2 reviews)

More Pros and Cons

  1. "QA Specialist- Did a lot of things"

    StarStarStarStarStar
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at WEST full-time

    Pros

    Great environment they want you to succeed!

    Cons

    there are no cons to this place


  2. "I am currently a full-time employee"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Denver, CO
    Current Employee - Anonymous Employee in Denver, CO
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at WEST full-time (More than 5 years)

    Pros

    it is work worth doing

    Cons

    I am unsure of the downsides to working at West

    Advice to Management

    Keep on keeping on mi amigos

  3. "Sales"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Spokane, WA
    Former Employee - Sales Associate in Spokane, WA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at WEST (More than 3 years)

    Pros

    None at all ever period. Really

    Cons

    Treated like expendable cannon fodder

    Advice to Management

    Get better


  4. "Operations Transcription/Post Call Specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Operations Transcription/Post Call Specialist in West Point, GA
    Current Employee - Operations Transcription/Post Call Specialist in West Point, GA
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at WEST full-time (Less than a year)

    Pros

    Work/Life balance. . . flexibility. . . part-time benefits (vacation and paid time off), opportunities to advance career. . .

    Cons

    It would be nice if benefits (health insurance etc.) started on 1st day of work instead of 90 day waiting period.

    Advice to Management

    N/A


  5. "Its Good"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Middleton, WI
    Current Employee - Sales Associate in Middleton, WI
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at WEST full-time (Less than a year)

    Pros

    Good hours, decent bonus, lots of PTO,

    Cons

    no payroll department, support staff is overworked


  6. "engineer"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at WEST part-time

    Pros

    people are at the office very polite, helpful,

    Cons

    no food at the office, had to go out


  7. "Long Hours with Little Pay"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Team Leader in Perrysburg, OH
    Former Employee - Team Leader in Perrysburg, OH
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at WEST full-time (More than a year)

    Pros

    The people were great to work with.

    Cons

    You will work very long hours, 11a-9p, weekdays, and also work on weekends, trying to sell door to door for commission only. You will not make any money working here.

    Advice to Management

    Commission only sales door-to-door does not work. Be more up front with employees in the interview process as to what they are signing up for and not promise a get rich quick scheme.

  8. "No"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at WEST full-time

    Pros

    Flexible and easy to do the job overall

    Cons

    Favortism, not enough pay for what's expected

    Advice to Management

    Be fair


  9. "Project manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Project Manager
    Current Employee - Senior Project Manager
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at WEST full-time (More than 3 years)

    Pros

    Flexible work structure, caring management

    Cons

    Need to be more client and end user focused


  10. "West Coast Internet"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative/Senior Field Tech in San Juan Capistrano, CA
    Former Employee - Customer Service Representative/Senior Field Tech in San Juan Capistrano, CA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at WEST full-time (More than 10 years)

    Pros

    WCI was a good company in the beginning, But politics changed all the good there

    Cons

    no management, no communication, owner is a micro manager. and tends to think he knows all. Not a company to work for if you want to voice your opinion. Company is really money driven. Barely any thank yous for good doing a good job owner thinks because he is the boss that he can talk to you however he wants. No room for advancement

    Advice to Management

    no management existed


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