WSIB Reviews | Glassdoor

WSIB Reviews

Updated November 4, 2017
83 reviews

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2.9
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Tom Teahen
7 Ratings

83 Employee Reviews

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Pros
Cons
  • Poor work-life balance as a result of high turn over (in 3 reviews)

  • Current management style is "If you can't handle it, this isn't the job for you" (in 4 reviews)

More Pros and Cons

  1. Helpful (1)

    "Revenue Control Clerk"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Revenue Control Clerk in Toronto, ON (Canada)
    Former Employee - Revenue Control Clerk in Toronto, ON (Canada)
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at WSIB full-time (More than 10 years)

    Pros

    It is an excellent, professional environment to work. They will provide great training to do the job for professional growth. Great medical and dental benefits and flexible hours. The salary is good.

    Cons

    There are some customers that are difficult to handle because of stress.

    Advice to Management

    They know the proper strategies and techniques to handle difficult customers. Staff are trained very well to handle any situations.


  2. "Not a starting position"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at WSIB full-time

    Pros

    Get salary, location, benefits, office space

    Cons

    lots of work ahead.

    Advice to Management

    adjust workload to maintain employees

  3. "Great experience working with a very talented team"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Executive Director, Investments in Toronto, ON (Canada)
    Former Employee - Executive Director, Investments in Toronto, ON (Canada)
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at WSIB full-time (More than a year)

    Pros

    WSIB under the guidance of its relatively new CEO has been changing skin and addressing many of its historical issues, moving it quite fast forward. It is a hub of very talented people who are dedicated to excellence. Was proud to be part of that community.

    Cons

    Salaries are capped or limited, restricting the ability to hire and retain more talented people. There are pockets of the entity flooded with individuals who are subpar, slack and are protected by their bosses.

    Advice to Management

    Clean up your teams, get the right people in place and create a culture where speaking up is allowed.


  4. "Good place with room to improve"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I have been working at WSIB full-time

    Pros

    Salary, pension, benefits, people are nice

    Cons

    Union environment, politics, insufficient tools

    Advice to Management

    Provide tools necessary to do the job. Enable staff.


  5. Helpful (1)

    "Case Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Case Manager in Toronto, ON (Canada)
    Former Employee - Case Manager in Toronto, ON (Canada)
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at WSIB full-time (More than 8 years)

    Pros

    Pays well
    Healthcare coverage
    Pension
    It’s rewarding that know you are helping injured workers

    Cons

    Very stressful
    The caseload is very high and it is hard to keep up
    You are logged in to your phone and must log out for bathroom breaks
    You must as answer each call that com s in so your are always being interrupted and it is difficult to complete reviews reports lettters
    People leave on stress you feel you are not competent
    Unrealistic expectations and goals

    Advice to Management

    Listen to your staff
    You are losing good people fast
    The caliber of work expected must result in hiring more staff
    Currently understaffed


  6. Helpful (1)

    "Cash Disbursement Processor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at WSIB full-time

    Pros

    Great work/life balance at WSIB.

    Cons

    Job can be repetitive at times


  7. Helpful (1)

    "Great benefits - hard to move up"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at WSIB full-time

    Pros

    - great benefits
    -high salary
    - good vacation time

    Cons

    - hard to advance
    - the company is disorganized

  8. Helpful (1)

    "This is the worst place"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Toronto, ON (Canada)
    Current Employee - Anonymous Employee in Toronto, ON (Canada)
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at WSIB full-time (More than 3 years)

    Pros

    Pension, salaries, hours, insurance benefits

    Cons

    1. Management don’t care about their employees at all. They want to have their butts covered only;
    2. Extremely high turnover rate in some department, yet the chief doesn’t care;
    3. Toxic culture in some department, no trust, no job security.
    4. HR is useless and has the least powers in this organization;
    5. If you are younge professional, don’t come to wsib coz it just wastes your time; if you 40+ and dont mind political environment and thinking of your pension, this is the right place. So sad this is the reality

    Advice to Management

    No advise to management because tone at the top determines this toxic culture


  9. Helpful (3)

    "You know how a music major was the Chief Security Officer at Equifax? It's like this at wsib."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Somebody In IT in Toronto, ON (Canada)
    Current Employee - Somebody In IT in Toronto, ON (Canada)
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at WSIB full-time (More than 5 years)

    Pros

    Some people genuinely try to make a difference and have the skill. Huge budgets have so much potential if in the right hands.

    Cons

    IT is lead by bunch of lifers who are only in IT because they wiggled through 20+ years. The lifers are scared of change and will do anything to stop it so they can wash their hands of the disaster they made and ride off into the sunset with a government pension.

    Advice to Management

    Don't be the next Equifax, show the lifers the door if they don't want change. The ROI on their packages will be realized in a few short years after they no longer are making horrible decisions like buying new mainframes.


  10. Helpful (5)

    "Be careful who you work for..."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Data Analyst in Toronto, ON (Canada)
    Former Employee - Data Analyst in Toronto, ON (Canada)
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at WSIB full-time (More than a year)

    Pros

    Benefits, pay, good location

    Cons

    Where I worked, I was bullied, discriminated against, micro managed, and I ended up getting anxiety attacks

    Advice to Management

    At the end of the day we are all human beings, people forget that when they feel they have power. Even though I thankfully don't work there anymore, my anxiety is still there and it's because of wsib. This organization should be the standard of employment .. and more people are claiming injuries. It's a problem and I'm glad I'm out.


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