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WSIB Reviews

Updated February 19, 2018
87 reviews

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2.9
StarStarStarStarStar
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Tom Teahen
10 Ratings

87 Employee Reviews

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Pros
Cons
  • Poor work-life balance as a result of high turn over (in 3 reviews)

  • High turnover in management positions results in large variations in management style and conflicting work expectations from sector to sector (in 4 reviews)

More Pros and Cons

  1. "Great place to work."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Executive Director in Toronto, ON (Canada)
    Current Employee - Executive Director in Toronto, ON (Canada)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at WSIB full-time (More than 3 years)

    Pros

    Benefits, salary, forward-looking management, work-life balance, central downtown Toronto location, modern workspaces, collegial and social atmosphere, opportunities for career advancement.

    Cons

    An old organization going through a lot of change, a move from a transactional to a more strategic environment that challenges old assumptions but also creates workplace stress.

    Advice to Management

    Continue to modernize and hire the right people. Don’t give in to fears of change.


  2. "case manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Ottawa, ON (Canada)
    Current Employee - Anonymous Employee in Ottawa, ON (Canada)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at WSIB full-time (More than a year)

    Pros

    Very good place to work

    Cons

    lots of files no coverage

    Advice to Management

    Coverage while away

  3. Helpful (3)

    "Work here if you value complacency"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Nurse Consultant in Toronto, ON (Canada)
    Current Employee - Nurse Consultant in Toronto, ON (Canada)
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at WSIB full-time (More than 5 years)

    Pros

    Good benefits
    Stable salary
    Tuition Assistance Program

    Cons

    Change management is poor -managers are almost dictators
    High attrition rate
    No solid employee retention program


  4. Helpful (3)

    "Case manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at WSIB full-time

    Pros

    get a good lawyer as we do not approve anything

    Cons

    pressure tactics to not approve cases....lose files, lose forms, change case managers


  5. Helpful (1)

    "Revenue Control Clerk"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Revenue Control Clerk in Toronto, ON (Canada)
    Former Employee - Revenue Control Clerk in Toronto, ON (Canada)
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at WSIB full-time (More than 10 years)

    Pros

    It is an excellent, professional environment to work. They will provide great training to do the job for professional growth. Great medical and dental benefits and flexible hours. The salary is good.

    Cons

    There are some customers that are difficult to handle because of stress.

    Advice to Management

    They know the proper strategies and techniques to handle difficult customers. Staff are trained very well to handle any situations.


  6. Helpful (2)

    "Great experience working with a very talented team"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Executive Director, Investments in Toronto, ON (Canada)
    Former Employee - Executive Director, Investments in Toronto, ON (Canada)
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at WSIB full-time (More than a year)

    Pros

    WSIB under the guidance of its relatively new CEO has been changing skin and addressing many of its historical issues, moving it quite fast forward. It is a hub of very talented people who are dedicated to excellence. Was proud to be part of that community.

    Cons

    Salaries are capped or limited, restricting the ability to hire and retain more talented people. There are pockets of the entity flooded with individuals who are subpar, slack and are protected by their bosses.

    Advice to Management

    Clean up your teams, get the right people in place and create a culture where speaking up is allowed.


  7. "Not a starting position"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at WSIB full-time

    Pros

    Get salary, location, benefits, office space

    Cons

    lots of work ahead.

    Advice to Management

    adjust workload to maintain employees

  8. "Good place with room to improve"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I have been working at WSIB full-time

    Pros

    Salary, pension, benefits, people are nice

    Cons

    Union environment, politics, insufficient tools

    Advice to Management

    Provide tools necessary to do the job. Enable staff.


  9. Helpful (6)

    "Case Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Case Manager in Toronto, ON (Canada)
    Former Employee - Case Manager in Toronto, ON (Canada)
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at WSIB full-time (More than 8 years)

    Pros

    Pays well
    Healthcare coverage
    Pension
    It’s rewarding that know you are helping injured workers

    Cons

    Very stressful
    The caseload is very high and it is hard to keep up
    You are logged in to your phone and must log out for bathroom breaks
    You must as answer each call that com s in so your are always being interrupted and it is difficult to complete reviews reports lettters
    People leave on stress you feel you are not competent
    Unrealistic expectations and goals

    Advice to Management

    Listen to your staff
    You are losing good people fast
    The caliber of work expected must result in hiring more staff
    Currently understaffed


  10. Helpful (2)

    "Great benefits - hard to move up"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at WSIB full-time

    Pros

    - great benefits
    -high salary
    - good vacation time

    Cons

    - hard to advance
    - the company is disorganized


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